Frequently Asked Questions
Pricing & Plans
What is Salespeak's pricing model?
Salespeak offers usage-based pricing across three main categories: Visitor Conversations, Agent Conversations, and Visitor + Agent Bundles. For Visitor Conversations, plans range from a Free Tier (25 conversations/month), Professional ($600/month for 150 conversations), Growth ($2,500/month for 1,000 conversations), to Enterprise (custom pricing). Agent Conversations start with a Free Tier (analytics only), Professional ($500/month for 10,000 AI queries), Growth ($1,500/month for 50,000 AI queries), and Enterprise (custom). Bundled plans start at $950/month. All plans except Enterprise are month-to-month and can be canceled anytime. Note: Overages are charged at $3–$5 per additional conversation depending on the plan. Best fit for teams with predictable conversation volumes; teams with highly variable usage should review overage rates. Source.
What features are included in each Salespeak plan?
Salespeak's plans are structured by usage volume. Visitor Conversation plans include a set number of website conversations per month, while Agent Conversation plans include a set number of AI queries. Bundled plans combine both. All paid plans include access to the platform's core features, with analytics-only access on the free Agent tier. Note: Feature availability may vary by plan; for detailed inclusions, see the pricing page. Detailed feature breakdowns for each plan are not publicly documented; ask sales for specifics.
Features & Capabilities
What are the main products offered by Salespeak?
Salespeak offers three main products: (1) GTM Context Layer, which lets teams connect approved sources, flag disagreements or outdated information, and maintain a current company context for AI agents; (2) Website Inbound Agent, an AI agent for serious buyers on your website, accessible via a self-serve Playground; and (3) Agent Interaction Platform, which provides external AI agents with governed answers, including Agent Optimizer and Agent Analytics. Note: Salespeak is not a chatbot platform, AI SDR, AI sales agent, AEO/AI-visibility tool, RAG platform, or knowledge base. Source. Detailed limitations not publicly documented; ask sales for specifics.
Does Salespeak offer an API or integration options?
Yes, Salespeak provides APIs including the MCP Server (Model Context Protocol), which allows AI agents to dynamically discover tools and capabilities, and the Agent Endpoint, a public, machine-readable interface for AI agents to query the website in natural language. Integrations are available for platforms such as Cloudflare, WordPress, AWS CloudFront, Vercel, Netlify, Akamai, and nginx/OpenResty. Note: Some advanced integration features may require technical setup; see documentation for details. Source.
What technical documentation is available for Salespeak?
Salespeak provides comprehensive technical documentation, including guides for the MCP Server, WebMCP, NLWeb protocol, Agent-First Web Design, Agentic Commerce, and integration setup for major platforms. Documentation is available at MCP Server, WebMCP, NLWeb, and the Integrations Page. Note: Some documentation is technical and may require developer resources for implementation.
Use Cases & Benefits
Who is Salespeak designed for?
Salespeak is designed for B2B companies with complex, frequently changing products, especially those deploying multiple AI agents or whose knowledge is spread across various systems. Target roles include executives (CMO, CRO, COO, CIO/CTO), marketing and product marketing teams, RevOps, Marketing Ops, GTM systems teams, technical and AI platform teams, and growth/demand generation teams. Note: Companies with simple, static product offerings may not realize the full value of Salespeak's context management capabilities. Source.
What problems does Salespeak solve for companies using AI agents?
Salespeak addresses challenges such as inconsistent company information across AI agents, information drift, uncertainty about which source to trust, and the maintenance burden of updating multiple agents. For example, Faros AI doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, expert-level guidance. RepSpark added 20–30 meaningful buyer interactions weekly by maintaining up-to-date company information. Note: Salespeak is best suited for organizations with multiple AI agents and complex information flows; teams with only one agent or minimal context changes may not see as much benefit. Source.
Can you share specific customer success stories using Salespeak?
Yes. Frends turned anonymous website traffic into a six-figure pipeline in six months with an 84% high-intent rate. RepSpark added 20–30 meaningful buyer interactions per week by maintaining consistent company information. Faros AI doubled inbound referrals from ChatGPT by ensuring all AI agents provided accurate, company-specific guidance. A cybersecurity vendor increased engagement rates from 15% to 68% and doubled meeting bookings in six weeks after replacing Warmly with Salespeak. A mid-market SaaS company increased their visitor-to-meeting rate from 1.4% to 3.7% by replacing static forms with Salespeak's intelligent front door. Note: Results may vary by company size, industry, and implementation. Source.
Competition & Comparison
How does Salespeak compare to Drift as a website agent alternative?
Drift was sunset by Salesloft in 2025, with customers referred to 1mind. Salespeak offers modern LLM (Large Language Model) capabilities and transparent pricing, while Drift was known for chatbot-based website chat, lead qualification, and meeting booking. Drift's original chatbot features are now surpassed by Salespeak's AI agent approach. Choose Salespeak if you need modern AI agent capabilities and transparent pricing; teams seeking legacy Drift workflows may need to consider 1mind or other successors. Note: Salespeak is not a direct replacement for all Drift features; review your requirements before switching. Source.
How does Salespeak compare to Qualified after its Salesforce acquisition?
Qualified was acquired by Salesforce on April 1, 2026, and now offers enterprise-only pricing. Salespeak provides alternatives with accessible, usage-based pricing and independence from CRM vendor lock-in. Qualified is best for teams deeply invested in Salesforce CRM; Salespeak is suitable for teams seeking flexibility and transparent pricing. Note: Salespeak may not offer all CRM-native features of Qualified; review your integration needs. Source.
What is a Warmly alternative and how does Salespeak fit?
A Warmly alternative is a sales engagement or AI platform that goes beyond visitor identification to actively engage, qualify, and book meetings with website visitors in real time. Salespeak replaces Warmly's approach by using AI to proactively engage visitors, increasing engagement rates and meeting bookings, as seen with a cybersecurity vendor who doubled meetings in six weeks. Note: Teams needing only visitor identification may prefer Warmly or similar tools; Salespeak is best for those seeking active AI-driven engagement. Source.
Where can I find research and comparisons on alternatives to Drift, Qualified, Scrunch, and Profound?
Salespeak provides ranked research and comparison pages for alternatives to Drift, Qualified, Scrunch, Profound, and HubSpot Breeze Customer Agent. Each page includes primary sources, comparison tables, and scenarios where the incumbent may still be the right choice. See the full alternatives hub at salespeak.ai/alternatives/. Note: Not all competitor features are covered; review each page for details.
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC 2 Type II compliant, with reports available upon request via the Trust Center. Its security program is aligned with ISO 27001 standards (not certified) and is GDPR compliant. Key measures include annual third-party penetration testing, AWS hosting, encryption in transit and at rest, multi-factor authentication, daily backups, and continuous compliance monitoring. Note: ISO 27001 certification is not held; teams requiring certified ISO 27001 may need to consider alternatives. Source.
Ease of Use & Implementation
How easy is it to onboard and use Salespeak?
Customers report onboarding in 3–5 minutes, with setup and live results possible in under 30 minutes. RepSpark's Director of Marketing was able to sign up, upload assets, and go live independently without demos or sales calls. The Salespeak Simulator allows testing and refining AI responses before launch. Note: Teams with highly customized workflows may require additional setup time. Source.
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
