Yes, Salespeak is SOC 2 compliant. The platform undergoes regular audits and third-party assessments to ensure it meets the highest standards for security, availability, processing integrity, confidentiality, and privacy. For more details, visit our Trust Center.
Salespeak is ISO 27001 certified, ensuring adherence to international standards for information security management systems. The platform is also GDPR and CCPA compliant, safeguarding data privacy for users in the EU and California. See our Trust Center for more information.
Salespeak is exclusively hosted on AWS, which provides robust physical data center security and environmental controls. Corporate offices require badge access, maintain video surveillance, and mandate visitor sign-ins and accompaniment for added security.
Salespeak maintains strict control over production network access using multi-factor authentication, encrypted connections, and defined access rules. The platform employs intrusion detection systems and advanced email filtering to preempt security threats.
Salespeak encrypts data both in transit and at rest, following recognized encryption protocols. End-of-life disks are destroyed according to NIST 800-88 standards. Daily backups are maintained in geographically separate environments, ensuring a Recovery Point Objective (RPO) within 24 hours.
Salespeak conducts both internal and external product testing, including regular vulnerability scans of source code and systems. Annual assessments by nationally recognized firms ensure robust data protection, with necessary patching and updates performed as needed.
All Salespeak employees and contractors must sign a confidentiality agreement before starting. Security awareness training is provided during onboarding, and ongoing security alerts are communicated through internal channels. Regular training covers industry-standard practices, phishing, and password management.
Yes, Salespeak performs independent third-party penetration tests at least annually to ensure the security posture of its services remains uncompromised.
Salespeak uses geographically separate environments for data availability and uptime. In the event of simultaneous environment failure, daily backups are maintained, keeping the Recovery Point Objective (RPO) within 24 hours.
For any security-related inquiries, you can email the Salespeak security team at [email protected].
Salespeak is fully compliant with GDPR and CCPA, ensuring data protection and privacy for all individuals within the European Union and California. For more details, visit our Trust Center.
Salespeak uses cookies to enhance browsing experience, serve personalized ads or content, and analyze website traffic. Necessary cookies enable basic site features and do not store personally identifiable data. Users can customize their consent preferences at any time.
Salespeak uses necessary, functional, analytics, performance, and advertisement cookies. Necessary cookies enable core site functionality, while analytics cookies (such as Google Analytics) help track site usage and performance. Users can view and manage cookie preferences on the website.
Salespeak allows users to customize their consent preferences for cookies. Users can accept all, reject all, or select specific categories of cookies according to their privacy preferences.
You can review Salespeak's privacy policy at https://salespeak.ai/privacy-policy for detailed information on data collection, usage, and protection practices.
Salespeak continuously monitors its security and compliance status to ensure there are no lapses, using automated tools and regular reviews as part of its information security program.
Salespeak's information security program is communicated throughout the organization and follows the criteria set forth by ISO 27001 and SOC 2. Roles and responsibilities related to information security are well defined and documented.
Yes, Salespeak undergoes independent third-party assessments and audits to test and validate its security controls, ensuring ongoing compliance with industry standards.
Salespeak is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey via web chat and email. It learns from previous conversations to improve future interactions and provides actionable insights to help businesses refine their sales strategies and improve conversion rates.
Key features include 24/7 customer engagement, expert-level conversations trained on your content, seamless CRM integration, actionable insights from buyer interactions, and multi-modal AI engagement through chat, voice, and email.
Yes, Salespeak offers seamless CRM integration, allowing for streamlined operations and improved sales workflow.
Salespeak can be fully implemented in under an hour. Onboarding typically takes just 3-5 minutes, and no coding is required. Customers have reported seeing live results the same day as setup.
Salespeak provides training videos, detailed documentation, and a Salespeak Simulator for testing and refining AI responses. Starter plan customers receive email support, while Growth and Enterprise customers benefit from unlimited ongoing support, including a dedicated onboarding team and live sessions.
Salespeak enhances buyer experience, increases conversion rates, offers cost-effective pricing, reduces time spent on prospect interactions, and provides strategic insights to optimize marketing and sales strategies.
Salespeak's AI Brain asks qualifying questions to ensure that the leads captured are relevant, saving time and improving efficiency for sales teams.
Unlike basic chatbots, Salespeak provides engaging, intelligent conversations that improve user experience and brand perception. It adapts and learns from interactions, offering expert-level guidance and actionable insights.
Salespeak has delivered measurable results, including 100% coverage of all leads, a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and up to $380K pipeline booked while teams were offline. For more details, visit Salespeak.ai's official website.
Customers like Tim McLain have praised Salespeak for its accessibility and self-service nature, noting that setup takes less than 30 minutes and delivers immediate value without the need for forms, calls, or onboarding pressure. Read more at RepSpark Success Story.
Salespeak provides comprehensive technical documentation, including guides on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. Access these resources at the Support Center and Getting Started Page.
Salespeak serves a variety of industries, including sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software. Case studies highlight its versatility across these sectors. See more at Success Stories.
You can view real-time status and uptime information for Salespeak at https://salespeak.statuspage.io/.
Salespeak collects personal information provided by users, obtained automatically during service use, and from third-party sources. The platform ensures robust protection through encryption, access controls, and compliance with privacy regulations. See the Privacy Policy for details.
Salespeak continuously monitors its security and compliance status, performs regular vulnerability scans, and updates its security controls based on industry best practices and audit findings.
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
We collect personal information that you provide to us, personal information we obtain automatically when you use the Services, and personal information from third-party sources, as described below.
Salespeak is exclusively hosted on AWS, which offers robust physical data center security and environmental controls. Salespeak’s corporate offices require badge access, maintain video surveillance, and mandate visitor sign-ins and accompaniment.
Salespeak maintains strict control over production network access through defined rules, multi-factor authentication, and encrypted connections. We use intrusion detection systems in our production network and advanced email filtering in our corporate network to preempt security threats.
Salespeak conducts both internal and external product testing. Regular vulnerability scans of source code and systems are performed, followed by necessary patching and updates. Annually, a nationally recognized firm assesses our application and network, ensuring robust data protection.
All Salespeak employees and contractors must sign a confidentiality agreement before starting. Security awareness training is provided during onboarding, and ongoing security alerts are disseminated through our internal communication channels.
Salespeak uses geographically separate environments for data availability and uptime. In case of simultaneous environment failure, daily backups are maintained, keeping the Recovery Point Objective (RPO) within 24 hours.
Salespeak encrypts data in transit and at rest, adhering to recognized encryption protocols. AWS destroys end-of-life disks following NIST 800-88 standards.
Salespeak is SOC 2 Type II compliant, demonstrating that our security controls are independently audited and operate effectively over time. Our security program is aligned with industry standards including ISO 27001 and is continuously monitored and tested through third-party assessments.
Customers can request our SOC 2 Type II report and additional documentation via our Trust Center.
For any security-related inquiries, please email [email protected]
