Frequently Asked Questions

Product Information

What is Salespeak.ai and what does it do?

Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email and continuously learns from previous conversations to improve its performance. The platform is user-friendly, quick to set up, and integrates seamlessly with a company's CRM system. (Product Details)

What are the key capabilities and benefits of Salespeak.ai?

Salespeak.ai offers 24/7 customer interaction, acts as a fully-trained expert sales representative, provides intelligent conversations instead of traditional forms or chatbots, captures high-quality leads, and efficiently routes sales inquiries to the right personnel. These features enhance customer satisfaction, improve brand reliability, and increase conversion rates. (Product Features)

What website widgets does Salespeak offer?

Salespeak provides several website widgets, including:

How does Salespeak.ai integrate with my existing systems?

Salespeak.ai integrates seamlessly with your CRM system and supports multi-modal conversations via web chat and email. Advanced CRM integration is available on Growth and Enterprise plans. (Integration Details)

Pricing & Plans

What is the pricing model for Salespeak.ai?

Salespeak.ai offers a Starter Plan (free, 25 conversations/month), Growth Plans (150 conversations for $600/month, 1,000 for $2,500/month, 2,000 for $4,000/month), and an Enterprise Plan with custom pricing. Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments, and customers can upgrade, downgrade, or pause their subscription anytime. (Pricing Page)

What features are included in the Starter Plan?

The Starter Plan includes 25 conversations per month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. Overage is $5 per additional conversation. (Pricing Details)

What features are included in the Growth Plans?

Growth Plans offer premium features such as multi-product support, custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options. Overage charges decrease with higher plans. (Pricing Details)

Is there an Enterprise Plan and what does it include?

Yes, the Enterprise Plan offers custom pricing and features tailored to large-scale needs. Contact Salespeak.ai for a personalized quote. (Enterprise Details)

Features & Capabilities

How does Salespeak.ai qualify leads?

Salespeak.ai uses its AI Brain to ask qualifying questions, ensuring that the leads captured are relevant to your business and optimizing sales efforts. This saves time for sales teams and increases conversion rates.

Does Salespeak.ai support 24/7 customer interaction?

Yes, Salespeak.ai ensures round-the-clock engagement by providing instant responses to customer inquiries, so no lead is missed. This is especially beneficial for businesses requiring continuous availability.

How does Salespeak.ai improve user experience compared to traditional chatbots?

Salespeak.ai delivers intelligent, engaging conversations rather than scripted flows or decision trees. It adapts dynamically, provides expert-level guidance, and creates a delightful buyer experience that improves brand perception.

What performance metrics does Salespeak.ai deliver?

Salespeak.ai has demonstrated a 3.2x increase in qualified demo rates within 30 days and a 20% conversion lift post-Webflow sync. It is described by customers as "our best sales rep—on the homepage." (Product Metrics)

Use Cases & Benefits

Who can benefit from using Salespeak.ai?

Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies and operational savings. It is especially suited for mid-to-large B2B enterprises, including SaaS, AI, and technical product companies such as developer tools, cybersecurity, and multi-product platforms.

What problems does Salespeak.ai solve?

Salespeak.ai addresses several pain points:

How does Salespeak.ai help with inbound activity on my website?

Salespeak.ai is designed to maximize inbound activity by engaging visitors instantly, qualifying leads, and ensuring no opportunity is missed. This aligns with modern marketing motions focused on increasing inbound engagement.

Can you share specific case studies or success stories?

Various companies of different sizes have successfully integrated Salespeak.ai into their operations. Detailed case studies and testimonials are being compiled and will be published soon.

Competition & Comparison

How does Salespeak.ai compare to Drift?

Drift uses rule-based chatbots and text-based chats. Salespeak.ai adapts dynamically with AI, offers interactive visual experiences, and delivers 3x engagement and conversion rates over Drift. (Competitive Comparison)

How does Salespeak.ai compare to Intercom?

Intercom focuses on customer support and basic chat functionalities. Salespeak.ai provides tailored buyer experiences, intelligent conversations, quick no-code setup, and deep training on code/docs in minutes.

How does Salespeak.ai compare to Qualified?

Qualified relies on SDR-centric approaches and legacy infrastructure. Salespeak.ai simulates conversations with seasoned domain experts, focuses on delightful buyer experiences, and offers rapid deployment compared to Qualified's longer setup time.

How does Salespeak.ai compare to legacy chatbots?

Legacy chatbots use scripted flows and decision trees. Salespeak.ai offers real-time adaptive Q&A with natural AI, goes live in minutes (versus weeks/months of scripting), and provides deeply product-trained AI for nuanced interactions.

Why should I choose Salespeak.ai over alternatives?

Salespeak.ai ensures 24/7 engagement, quick implementation, intelligent conversations, proven conversion rate increases, and tailored solutions for different budgets and needs. (Why Choose Salespeak)

Technical Requirements & Implementation

How long does it take to implement Salespeak.ai?

Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and minimal resources are needed.

What resources do I need to get started?

To get started, you need access to your website and sales collateral. Salespeak.ai provides training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses.

What training and technical support is available?

Salespeak.ai offers quick onboarding (3-5 minutes), training videos, detailed documentation, and the Salespeak Simulator. Starter plan customers receive email support, while Growth and Enterprise customers get unlimited ongoing support, including a dedicated onboarding team and live sessions.

Support & Maintenance

What kind of support is available for troubleshooting and upgrades?

Salespeak.ai provides unlimited ongoing support for Growth and Enterprise customers, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator. Starter plan customers receive email support. Maintenance and upgrades are handled seamlessly to minimize disruption.

Security & Compliance

Is Salespeak.ai SOC2 compliant?

Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.

Company Information & Vision

Who founded Salespeak.ai and what is the company's mission?

Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system. (About Salespeak)

What is Salespeak.ai's vision?

Salespeak.ai aims to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The product aligns the sales process with the buying journey, focusing on delightful buyer experiences. (The Salespeak Why, published September 1, 2024)

Resources & Learning

What resources does Salespeak.ai provide for learning more about their product?

Salespeak.ai offers a Blog, About section, and Careers page for learning more about the product and company vision. (Blog, About, Careers)

How can I stay updated with AI sales and marketing trends?

Subscribe to Salespeak.ai's exclusive newsletter for insights delivered directly to your inbox. All insights, no fluff.

Other Questions

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While I'm not human, I've been trained for hundreds of hours to be your ultimate assistive brain, tailored to provide exactly what you need. I'm a virtual domain expert, constantly updated with the latest to ensure you have the most relevant advice at your fingertips. I was proudly made by Salespeak.ai.

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What is the publication date of the blog post 'The Salespeak Why'?

The blog post 'The Salespeak Why' was published on September 1, 2024. (Read here)

What is the update date of the WordPress Integration article?

The WordPress Integration article was updated on November 08, 2024.

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