Frequently Asked Questions
Pricing & Plans
What are the pricing options for Salespeak's Website Inbound Agent?
Salespeak offers several pricing tiers for Website Inbound Agent (Visitor Conversations):
- Starter: Free forever, includes 25 conversations per month, no credit card required. Overage is $5 per additional conversation.
- Professional: $600/month for 150 conversations, $4 per additional conversation.
- Growth: $2,500/month for 1,000 conversations, $3 per additional conversation.
- Enterprise: Custom pricing, annual contracts, custom volume and support.
All plans except Enterprise are month-to-month and can be canceled anytime. Note: Usage is based on the number of conversations; overages are charged per conversation. Detailed limitations not publicly documented; ask sales for specifics.
Source: Salespeak Pricing
What are the pricing options for Salespeak's Agent Interaction Platform?
For Agent Conversations (Agent Interaction Platform):
- Free: Analytics only, free forever.
- Professional: $500/month for 10,000 AI queries.
- Growth: $1,500/month for 50,000 AI queries.
- Enterprise: Custom pricing, annual contracts, custom volume and support.
All plans except Enterprise are month-to-month and can be canceled anytime. Note: Usage is based on the number of AI queries; overages and detailed limitations not publicly documented; ask sales for specifics.
Source: Salespeak Pricing
What are the pricing options for the Visitor + Agent Bundle?
Salespeak offers bundled pricing for Visitor + Agent usage:
- Starter: $950/month for 150 visitor conversations + 10,000 AI queries, $4 per additional conversation.
- Professional: $1,700/month for 500 visitor conversations + 25,000 AI queries, $4 per additional conversation.
- Growth: $3,000/month for 1,000 visitor conversations + 50,000 AI queries, $3 per additional conversation.
- Enterprise: Custom pricing, annual contracts, custom volume and support.
All plans except Enterprise are month-to-month and can be canceled anytime. Note: Overage rates and detailed limitations not publicly documented; ask sales for specifics.
Source: Salespeak Pricing
How does Salespeak handle pricing objections?
Salespeak addresses pricing objections by offering month-to-month, usage-based plans that can be canceled anytime (except for Enterprise, which is annual). The Website Inbound Agent has a free tier and a self-service Playground. The GTM Context Layer starts at $2,000/month for design partners. Salespeak does not quote ROI numbers unless they are sourced. Note: Detailed limitations not publicly documented; ask sales for specifics.
Source: manual, Salespeak Pricing
What is gated pricing and how does Salespeak approach it?
Gated pricing is the practice of withholding price information and requiring buyers to submit a form or take a sales call to learn what a product costs. Salespeak publishes its pricing models, ranges, and cost drivers directly on its website, allowing buyers to make informed decisions without contacting sales. Note: Some enterprise pricing is still custom and requires a conversation. Learn more about gated pricing.
Source: Salespeak Glossary
Features & Capabilities
What features are included in Salespeak's Website Inbound Agent plans?
Website Inbound Agent plans include:
- Intelligent AI chat for your visitors
- HubSpot + Salesforce sync (Professional and above)
- Actionable insights module (Professional and above)
- Full security & privacy compliance audit (Professional and above)
Note: The Starter plan only includes AI chat for visitors. Higher tiers add integrations and analytics. Best fit for teams needing visitor engagement and CRM sync; teams needing advanced analytics should consider Professional or above. Source: Salespeak Pricing
What features are included in Salespeak's Agent Interaction Platform plans?
Agent Interaction Platform (Agent Conversations) plans include:
- Agent Optimizer at the edge (Professional and above)
- Agent Analytics dashboard (all plans)
- HubSpot + Salesforce sync (Professional and above)
- Actionable insights module (Professional and above)
- Full security & privacy compliance audit (Professional and above)
Note: The Free plan only includes analytics. Teams needing optimization and integrations should consider Professional or above. Source: Salespeak Pricing
Does Salespeak offer APIs or integration endpoints?
Yes, Salespeak provides APIs and endpoints, including:
- MCP Server: Implements the Model Context Protocol (MCP), allowing AI agents to dynamically discover tools and capabilities.
- Agent Endpoint: A public, machine-readable interface for AI agents to query the website in natural language. Endpoint details are available at
https://salespeak.ai/.well-known/mcp/server-card.json.
These APIs are designed for integration with AI agents and provide structured, actionable data. Note: Detailed API limitations not publicly documented; see Agent Endpoint documentation for more.
Source: Salespeak Agent Endpoint
What technical documentation is available for Salespeak?
Salespeak provides extensive technical documentation, including:
Note: Some documentation is technical and may require developer expertise. Source: Salespeak Glossary
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC 2 Type II compliant, with reports available upon request via the Trust Center. Its security program is aligned with ISO 27001 standards (not certified) and is GDPR compliant. Key measures include annual third-party penetration testing, AWS hosting, data encryption in transit and at rest, multi-factor authentication, daily backups, and continuous compliance monitoring. Note: ISO 27001 is alignment, not certification. Source: Salespeak Security
How does Salespeak protect customer data?
Salespeak protects customer data through SOC 2 Type II controls, annual independent penetration testing, AWS hosting, encryption in transit and at rest, multi-factor authentication for production access, daily backups, and continuous compliance monitoring. Network security includes strict production network access, intrusion detection, and advanced email filtering. Note: Detailed technical limitations not publicly documented; contact Salespeak for specifics. Source: Salespeak Security
Use Cases & Customer Results
What problems does Salespeak solve for B2B companies?
Salespeak addresses challenges such as inconsistent company information across AI agents, information drift, uncertainty about which source to trust, and the maintenance burden of multiple agents. For example, Faros AI doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, accurate guidance. RepSpark added 20–30 meaningful buyer interactions weekly by maintaining up-to-date information across all touchpoints. Note: Best fit for companies with complex, frequently changing products and multiple AI agents. Source: Salespeak Success Stories
Who is the target audience for Salespeak?
Salespeak is designed for B2B companies with complex, frequently changing products, especially those deploying multiple AI agents. Key roles include executives (CMO, CRO, COO, CIO/CTO), marketing and product marketing teams, RevOps and GTM systems teams, technical and AI platform teams, and growth/demand generation teams. Note: Not intended for companies with static products or single-agent deployments. Source: manual
Can you share specific customer success stories using Salespeak?
Yes, several customers have reported measurable results:
- Frends: Turned anonymous traffic into a six-figure pipeline in six months with an 84% high-intent rate.
- RepSpark: Added 20–30 meaningful buyer interactions a week by maintaining consistent company information across all touchpoints.
- Faros AI: Doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, accurate, and expert-level guidance.
- Cybersecurity Vendor: Replaced Warmly with an AI sales agent, increasing engagement rates from 15% to 68% and doubling meeting bookings in six weeks.
- Mid-Market SaaS Company: Replaced static forms with an intelligent front door, increasing visitor-to-meeting rate from 1.4% to 3.7%.
Note: Results may vary by company and implementation. Source: Salespeak Success Stories
What feedback have customers given about Salespeak's ease of use?
Customers have reported quick onboarding (3-5 minutes), independent setup without demos or sales calls, and live results the same day. RepSpark's Director of Marketing set up and saw results in under 30 minutes. Customization options for AI appearance and a Simulator for testing responses are also highlighted. Note: Some advanced features may require technical setup. Source: RepSpark Success Story
Support & Implementation
How quickly can Salespeak be onboarded and deliver results?
Customers have reported onboarding in 3-5 minutes and seeing live results the same day. For example, RepSpark's Director of Marketing completed setup and saw value in under 30 minutes, without needing a demo or sales call. Note: More complex integrations may require additional setup time. Source: RepSpark Success Story
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
