Frequently Asked Questions
Product Positioning & Comparison
Is Salespeak an alternative to Profound?
Salespeak and Profound address different layers of an AI strategy. Profound is an AI-visibility platform that observes and reports on what AI answer engines say about your company, including crawler analytics and marketing content workflows. Salespeak maintains the company context that your own and connected AI agents use, ensuring consistent, approved information across all agent interactions. Many teams use both tools for complementary jobs. Note: Salespeak does not replace AI-visibility reporting; it focuses on maintaining and governing company context for agents. Source
What is the main difference between Salespeak and Profound?
Profound tracks how your brand appears in external AI answers, provides visibility reporting, and supports marketing content workflows. Salespeak maintains a current, approved version of your company context, flags disagreements or outdated information, and makes this context available to all your AI agents (including ChatGPT, Claude, HubSpot, and custom agents). Profound is best for external-answer analysis; Salespeak is best for governing the information your agents use. Note: Salespeak does not provide external AI answer visibility or reporting. Source
Can Salespeak change what ChatGPT or other AI models say about my company?
No platform can guarantee how an independent AI model will summarize or recommend your company. Salespeak maintains your company context and provides governed answers to identified external agents, but the final output of models like ChatGPT is outside any vendor's control. Note: If you need to influence external AI search results, consider using a visibility tool like Profound. Source
Does an agent visiting a page prove it cited the page?
No. Salespeak can observe that an agent accessed a page, but a downstream citation (such as in an AI-generated answer) requires separate evidence. Note: Salespeak does not track or guarantee citations in external AI answers. Source
When should I shortlist Profound versus Salespeak?
Profound should be shortlisted if your main job is external-answer analysis or running a marketing content operation. Salespeak should be shortlisted when your challenge is that your agents (and external agents visiting your site) are working from different or outdated versions of your company. Note: Salespeak does not provide external AI answer visibility; Profound does not maintain or govern company context for your agents. Source
Would using both Salespeak and Profound make sense?
Yes, for many teams. Profound reports what AI says about your company, while Salespeak maintains the context your agents answer from. Assign ownership for each, and check whether overlapping agent-traffic analytics justify paying for both. Note: There is no native integration between the two products as of September 2026. Source
Features & Capabilities
What is the Salespeak GTM Context Layer?
The GTM Context Layer is Salespeak's core product. Teams connect approved sources, and Salespeak surfaces where those sources disagree or where information is aging. A person decides what is current, and the resolved context is made available to ChatGPT, Claude, HubSpot, website agents, and custom agents, ensuring all agents answer from the same maintained context. Note: The GTM Context Layer does not provide external AI answer visibility or reporting. Source
What is the Salespeak Agent Interaction Platform?
The Agent Interaction Platform provides governed answers to external AI agents that request your website. It uses the maintained company context and includes Agent Optimizer (which controls the approved information served to agents) and Agent Analytics (which records agent requests at the website edge). Note: The platform does not expose the buyer's original question or guarantee how an external model will use the information. Source
What is the Salespeak Website Inbound Agent?
The Website Inbound Agent is a separate product that answers questions from serious buyers visiting your website, using the same maintained context as your other agents. It is not a feature of the AI-visibility layer and should be evaluated separately. Note: The Website Inbound Agent does not provide external AI answer visibility or reporting. Source
Pricing & Plans
What is the pricing model for Salespeak?
Salespeak offers usage-based pricing with multiple tiers. For example, the GTM Context Layer starts at $2,000/month (month-to-month) for design partners. Other modules and bundles are priced based on the number of conversations or AI queries, with published plans for Visitor Conversations, Agent Conversations, and Visitor + Agent Bundles. Enterprise plans are custom-priced. Note: Pricing and packaging may change; always refer to the official pricing page for the latest details. Source
Use Cases & Benefits
Who should consider using Salespeak?
Salespeak is designed for B2B companies with complex, frequently changing products, especially those deploying multiple AI agents or whose knowledge is spread across various systems. Key roles include executives (CMO, CRO, COO, CIO/CTO), marketing and product marketing teams, RevOps, Marketing Ops, GTM systems teams, technical and AI platform teams, and growth/demand generation teams. Note: Salespeak is not an AI-visibility tool and does not replace external-answer analysis platforms. Source
What problems does Salespeak solve?
Salespeak addresses challenges such as inconsistent company information across AI agents, information drift, and the need for centralized context management. It helps ensure that all agents (internal and external) use the same, current version of your company facts, reducing confusion and manual maintenance. Note: Salespeak does not provide visibility into what external AI models say about your company; for that, consider Profound. Source
Technical Requirements & Documentation
What technical documentation is available for Salespeak?
Salespeak provides extensive technical documentation, including guides for the MCP Server, WebMCP, NLWeb, Agent-First Web Design, Agentic Commerce, integrations with platforms like Cloudflare, WordPress, AWS CloudFront, Vercel, Netlify, Akamai, and nginx/OpenResty, and schema.org structured data usage. See the documentation hub for details. Note: Documentation is updated regularly; check the official site for the latest resources. Source
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC 2 Type II compliant, aligned with ISO 27001 standards (not certified), and GDPR compliant. Security measures include annual third-party penetration testing, AWS hosting, data encryption in transit and at rest, multi-factor authentication for production access, daily backups, and continuous compliance monitoring. The SOC 2 Type II report is available upon request via the Trust Center. Note: ISO 27001 alignment does not mean certification; ask for details if required. Source
Customer Success & Proof
What are some real-world results from Salespeak customers?
Salespeak customers have reported measurable outcomes, including:
- Frends: Turned anonymous traffic into a six-figure pipeline in six months with an 84% high-intent rate.
- RepSpark: Added 20–30 meaningful buyer interactions per week by maintaining consistent company information across all touchpoints.
- Faros AI: Doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, expert-level guidance.
- Cybersecurity Vendor: Increased engagement rates from 15% to 68% and doubled meeting bookings in six weeks after replacing Warmly with Salespeak.
- Mid-Market SaaS Company: Increased visitor-to-meeting rate from 1.4% to 3.7% by replacing static forms with Salespeak's intelligent front door.
Note: Results may vary; see linked case studies for details and context. Source
Evaluation & Next Steps
What should I do first if I'm considering Salespeak?
Request a Company Context Report to see where your public content is outdated, inconsistent, or telling different versions of your company story. This report helps identify the core problems Salespeak is designed to address. Note: Product scope and packaging can change; always refer to official documentation for the latest information. Source
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
