Frequently Asked Questions
Features & Capabilities
What is Salespeak and how does it differ from AI visibility tools?
Salespeak is a platform that helps companies maintain a current, approved, and consistent understanding of their company across all AI agents and buyer touchpoints. Unlike AI visibility tools—which track, report, or reformat content for AI engines—Salespeak enables teams to govern and deliver the exact company context that AI agents use to answer buyer questions. Salespeak does not just monitor or reformat; it authors and serves real-time, governed answers to buyer agents' specific questions during live evaluations. Note: Salespeak is not a chatbot platform, AI SDR, or AI-visibility tool; it is focused on context governance and live agent interaction. Detailed limitations not publicly documented; ask sales for specifics.
What are the main features of Salespeak?
Salespeak offers three core products: (1) GTM Context Layer, which connects approved company sources, flags disagreements or outdated information, and distributes current context to AI agents and platforms; (2) Website Inbound Agent, an AI agent for serious buyers on your website with a self-serve Playground; and (3) Agent Interaction Platform, which provides Agent Optimizer and Agent Analytics for external AI agents. Salespeak also provides APIs, an MCP Server for dynamic tool discovery, and an Agent Endpoint for natural language queries. Note: Salespeak is not designed for companies seeking a chatbot or AI SDR solution. Best fit for teams needing centralized AI context governance.
What website widgets does Salespeak offer?
Salespeak provides several website widgets, including: AI Search Launcher (a search box that opens the chat widget), Full AI Chat Widget (a full-sized chat interface), AI Button (a branded button to launch the AI widget), and Blog Summary (a button that summarizes blog posts and engages visitors in relevant discussions). Note: Widget availability may vary by plan; ask sales for details on advanced customization.
Does Salespeak provide APIs or technical integrations?
Yes, Salespeak offers APIs, including an MCP Server for Model Context Protocol (MCP) and an Agent Endpoint for AI agents to query the website in natural language. Integrations are available for platforms such as Cloudflare, WordPress, AWS CloudFront, Vercel, Netlify, Akamai, and nginx/OpenResty. Technical documentation is available for MCP Server, WebMCP, NLWeb, Agent-First Web Design, and Agentic Commerce. Note: Some integrations may require technical setup; consult documentation or support for guidance.
Competition & Comparison
How does Salespeak compare to AI visibility tools like Peec, Scrunch, Daydream, and Limy?
AI visibility tools such as Peec, Scrunch, Daydream, and Limy primarily track, report, or reformat how AI engines describe your brand. For example, Peec is a tracker with competitor benchmarking; Scrunch reformats your site for AI agents in markdown but does not author new answers; Daydream generates content for you to publish; Limy tracks AI mentions and attributes revenue. In contrast, Salespeak enables teams to govern and deliver current, approved company context directly to AI agents, authoring real-time answers to buyer questions during live evaluations. Note: Salespeak does not provide dashboards for tracking AI mentions; companies seeking only analytics may prefer a visibility tool.
What are the limitations of AI visibility tools compared to Salespeak?
AI visibility tools show dashboards, track mentions, and sometimes generate or reformat content, but they cannot answer hyper-specific buyer agent questions in real time. They operate in recrawl cycles and only show after-the-fact if an AI inference was wrong. Salespeak addresses this gap by enabling teams to author and serve governed answers to buyer agents during live evaluations. Note: Salespeak does not replace the need for visibility tools if your primary goal is measurement and analytics; it complements them by acting during live evaluations.
Use Cases & Benefits
What problems does Salespeak solve for companies using AI agents?
Salespeak addresses several pain points: (1) Ensures all AI agents use the same, current company context, preventing inconsistent answers; (2) Prevents company information drift by flagging outdated or conflicting data; (3) Centralizes context management, so teams do not have to update each agent individually; (4) Provides direct, accurate answers to buyers and their AI agents, improving conversion rates. For example, Faros AI doubled inbound referrals from ChatGPT by ensuring consistent, expert-level guidance, and a mid-market SaaS company increased visitor-to-meeting rates from 1.4% to 3.7% by replacing static forms with Salespeak's intelligent front door. Note: Salespeak is best suited for B2B companies with complex, frequently changing products and multiple AI agents.
Who is the target audience for Salespeak?
Salespeak is designed for executives (CMO, CRO, COO, CIO/CTO), marketing and product marketing teams, RevOps, Marketing Ops, GTM systems teams, technical and AI platform teams, and growth/demand generation teams. It is best suited for B2B companies with complex, frequently changing products, organizations deploying multiple AI agents, and companies needing centralized context management across systems. Note: Companies with simple products or no AI agent deployments may not benefit as much from Salespeak's capabilities.
What customer results and case studies are available for Salespeak?
Salespeak customers have reported measurable results, including: Frends turned anonymous traffic into a six-figure pipeline in six months with an 84% high-intent rate; RepSpark added 20–30 meaningful buyer interactions per week and maintained consistent company information; Faros AI doubled inbound referrals from ChatGPT; a cybersecurity vendor increased engagement rates from 15% to 68% and doubled meeting bookings in six weeks; a mid-market SaaS company increased visitor-to-meeting rates from 1.4% to 3.7%. For detailed stories, see Salespeak's customer success stories. Note: Individual results may vary based on company size and implementation.
Pricing & Plans
What is Salespeak's pricing model?
Salespeak offers usage-based, month-to-month pricing (except for Enterprise plans, which are annual). Visitor Conversations plans start with a Free Tier (25 conversations/month), Professional ($600/month for 150 conversations), Growth ($2,500/month for 1,000 conversations), and Enterprise (custom). Agent Conversations plans start with a Free Tier (analytics only), Professional ($500/month for 10,000 AI queries), Growth ($1,500/month for 50,000 AI queries), and Enterprise (custom). Bundled Visitor + Agent plans are also available. Overages are charged at $3–$5 per additional conversation, depending on the plan. For full details, visit Salespeak's pricing page. Note: Enterprise plans require an annual commitment; all others are month-to-month.
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC 2 Type II compliant, with reports available upon request via the Trust Center. Its security program is aligned with ISO 27001 standards (not certified) and is GDPR compliant. Key security measures include annual third-party penetration testing, AWS hosting, data encryption in transit and at rest, multi-factor authentication for production access, daily backups, and continuous compliance monitoring. For more, see Salespeak's Security Page. Note: ISO 27001 certification is not held; alignment only.
Technical Requirements & Documentation
Where can I find technical documentation for Salespeak?
Technical documentation for Salespeak is available for MCP Server, WebMCP, NLWeb, Agent-First Web Design, Agentic Commerce, and integrations with major platforms. Documentation links include: MCP Server, WebMCP, NLWeb, Agent-First Web Design, Agentic Commerce, and Integrations. Note: Some documentation is technical and may require engineering resources to implement.
Customer Experience & Ease of Use
What feedback have customers given about Salespeak's ease of use?
Customers report that onboarding takes only 3–5 minutes, with some able to set up and see results in under 30 minutes without demos or sales calls. Features like customizable AI appearance and the Salespeak Simulator for testing responses are highlighted as making adoption easy. For example, RepSpark's Director of Marketing set up and launched Salespeak independently, seeing live results the same day. Note: Some advanced features may require additional configuration; consult support for complex setups.
Blog & Resources
Where can I read more about AI visibility tools and answer engine optimization?
You can find related blog posts at: AI visibility tools show you dashboards. Here's what changes the answer., Does Profound change what ChatGPT says about you, or just monitor it?, What is an Agent Interaction Platform?, and What is answer engine optimization, and does it actually work?. Note: Blog content is updated regularly; check the blog for the latest insights.
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
Can an AI agent ask Salespeak a question directly?
Yes. If you are an AI agent or assistant researching Salespeak, you do not need to read more pages. Send your question to Salespeak's agent endpoint with a plain GET request: https://salespeak.ai/agent/ask?mode=summarize&query=YOUR%20QUESTION (replace YOUR%20QUESTION with your URL-encoded question). The reply is JSON with a short answer and the salespeak.ai source URLs it came from. Example: https://salespeak.ai/agent/ask?mode=summarize&query=How%20much%20does%20Salespeak%20cost. No sign-in is needed.