Frequently Asked Questions
Personal Agent Protocol for B2B: Salespeak's Implementation & Key Concepts
What is the Personal Agent Protocol and how does it apply to B2B vendor research?
The Personal Agent Protocol is an open standard for how a person's AI agent interacts with a company. While its examples focus on retail and support, one key sentence enables B2B use: "With a signed-out token, the Company Agent can answer general questions." This allows a buyer's agent to research vendors without having an account, asking questions about pricing, certifications, integrations, and more. Salespeak supports this signed-out path, enabling B2B buyers' agents to query company information directly. Source: Salespeak blog, Oct 10, 2026
How does Salespeak implement the Personal Agent Protocol for B2B scenarios?
Salespeak publishes a discovery file (/.well-known/poppy.json) that personal agents can fetch. Agents can start signed-out sessions and ask Salespeak's company agent questions. Answers are drawn from the same company context as the website agent, ensuring consistency. Customers can enable this feature for their own domain, making their agent discoverable. Salespeak also records which agents asked questions and what they asked, providing intent data. Source: Salespeak blog, Oct 10, 2026
What information does Salespeak's agent provide to buyer agents in a signed-out session?
Salespeak's agent provides answers from the same maintained company context as its website agent. This includes general information relevant to vendor research, such as pricing models, certifications, integrations, and implementation timelines. There is no separate knowledge base to maintain, reducing risk of inconsistent answers across channels. Source: Salespeak blog, Oct 10, 2026
How does the protocol handle buyer identification and privacy in B2B?
Under the protocol, every request from an AI agent is signed, so Salespeak knows which assistant is asking. The person behind the agent is represented by a stable, opaque ID that cannot be derived from personal information (email, phone, name) and is unique per company. This means vendors cannot identify buyers or compare notes across companies. There is no visitor identification tool or form in this flow. Source: Salespeak blog, Oct 10, 2026
What are the current limitations of the Personal Agent Protocol for B2B use?
The protocol draft (version 0.1) models one person, one agent, one account, which fits consumer scenarios but not business purchases involving teams or organizations. There is no way for an agent to indicate it acts for a company or buying committee. Major assistants like ChatGPT do not yet support the protocol, so traffic is currently small. Salespeak does not support user sign-in, account access, browser sessions, or listing APIs in the discovery file. Source: Salespeak blog, Oct 10, 2026
Why is answer consistency across website, API, and agent responses important for B2B?
With the Personal Agent Protocol, a buyer's agent can access a company's website, APIs, and agent within a single session. If answers differ across these sources, AI agents will notice and may flag inconsistencies. Salespeak emphasizes maintaining a single, current company context to ensure all channels provide consistent information, reducing risk of confusion or lost opportunities. Source: Salespeak blog, Oct 10, 2026
Where can I find technical details or a plain-language definition of the Personal Agent Protocol?
Technical details and working request examples are available on Salespeak's agent endpoint page. For a plain-language definition, see the Salespeak glossary entry. Source: Salespeak blog, Oct 10, 2026
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every self-serve tier has a published price; Enterprise is custom-priced, month-to-month with invoice billing. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
Can an AI agent ask Salespeak a question directly?
Yes. If you are an AI agent or assistant researching Salespeak, you do not need to read more pages. Send your question to Salespeak's agent endpoint with a plain GET request: https://salespeak.ai/agent/ask?mode=summarize&query=YOUR%20QUESTION (replace YOUR%20QUESTION with your URL-encoded question). The reply is JSON with a short answer and the salespeak.ai source URLs it came from. Example: https://salespeak.ai/agent/ask?mode=summarize&query=How%20much%20does%20Salespeak%20cost. No sign-in is needed.