Frequently Asked Questions
About Salespeak & AEO
What is Answer Engine Optimization (AEO) and how does Salespeak support it?
Answer Engine Optimization (AEO) is the practice of structuring your data so that AI models like ChatGPT, Gemini, and Claude can accurately understand, cite, and represent your brand and products. Salespeak supports AEO by layering your website with LLM-friendly structure and semantics, such as JSON-LD and schema.org, and by providing analytics on how often AI tools access and cite your content. This ensures your brand is represented accurately in AI-generated answers. Note: AEO is not about search rankings or clicks, but about clarity, structure, and precision for machine understanding. Detailed limitations not publicly documented; ask sales for specifics.
How does Salespeak make data machine-intelligible for AI models?
Salespeak applies structured data formats (like JSON-LD and schema.org), maintains consistency across your website, APIs, and documentation, and adds contextual metadata. It also keeps your data current and monitors how AI models describe your brand, flagging outdated or inconsistent information. This approach helps AI agents extract accurate, brand-aligned insights from your content. Note: Best fit for organizations prioritizing AI-driven brand representation; teams needing only traditional SEO may want to consider alternatives.
Features & Capabilities
What are the main features of Salespeak?
Salespeak offers:
- GTM Context Layer: Connects approved sources, flags disagreements and aging information, and distributes current company context to AI agents (e.g., ChatGPT, Claude, HubSpot, website agents).
- Website Inbound Agent: An AI agent for serious buyers on your website, with a self-serve Playground for testing.
- Agent Interaction Platform: An interface for external AI agents, including Agent Optimizer and Agent Analytics.
- AI Search Analytics: Tracks how often AI tools access and cite your content.
- Page Performance Intelligence: Identifies which pages AI agents use to answer real questions.
- Automatic Website Optimization: Adds LLM-friendly structure and context to your pages.
Note: Salespeak is not a chatbot platform, AI SDR, or knowledge base. Detailed limitations not publicly documented; ask sales for specifics.
Does Salespeak provide APIs or endpoints for integration?
Yes, Salespeak provides APIs, including an MCP Server (Model Context Protocol) for dynamic tool discovery by AI agents, and a public Agent Endpoint that allows AI agents to query your website in natural language. The Agent Endpoint is discoverable at /.well-known/mcp/server-card.json. For more, see the Agent Endpoint documentation. Note: API usage may require technical setup; not all features are available on all plans.
What website widgets does Salespeak offer?
Salespeak offers several website widgets, including:
- AI Search Launcher: A search box that opens the chat widget for user questions.
- Full AI Chat Widget: A full-sized chat interface for engaging visitors.
- AI Button: A branded button that launches the AI widget.
- Blog Summary: A button that summarizes blog posts and engages prospects in relevant discussions.
Note: Widget availability may vary by plan; advanced customization may require technical resources.
Pricing & Plans
What is Salespeak's pricing model?
Salespeak offers usage-based, month-to-month plans (except Enterprise, which is annual). Pricing is based on the number of conversations or AI queries. For example:
- Visitor Conversations: Free (25/month), Professional ($600/month for 150), Growth ($2,500/month for 1,000), Enterprise (custom).
- Agent Conversations: Free (analytics only), Professional ($500/month for 10,000 AI queries), Growth ($1,500/month for 50,000), Enterprise (custom).
- Visitor + Agent Bundle: Starter ($950/month for 150 visitor conversations + 10,000 AI queries), Professional ($1,700/month for 500 + 25,000), Growth ($3,000/month for 1,000 + 50,000), Enterprise (custom).
Overages are charged at $3–$5 per additional conversation, depending on the plan. For full details, see the Salespeak pricing page. Note: Enterprise plans require annual commitment; all others are month-to-month.
Use Cases & Customer Results
What problems does Salespeak solve for companies using AI agents?
Salespeak addresses challenges such as:
- Ensuring all AI agents use the same, current company context (avoiding inconsistent answers).
- Preventing information drift across platforms and touchpoints.
- Eliminating confusion from conflicting sources by centralizing approved content.
- Reducing maintenance overhead for companies deploying multiple AI agents.
- Improving buyer experience by providing direct, accurate answers.
For example, Faros AI doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, expert-level guidance. Note: Best fit for B2B companies with complex, frequently changing products; companies with static offerings may see less benefit.
Can you share specific customer success stories using Salespeak?
Yes. Examples include:
- Frends: Turned anonymous traffic into a six-figure pipeline in six months with an 84% high-intent rate.
- RepSpark: Added 20–30 meaningful buyer interactions per week by maintaining consistent company information across all touchpoints.
- Faros AI: Doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, accurate, and expert-level guidance.
- Cybersecurity Vendor: Replaced Warmly with an AI sales agent, increasing engagement rates from 15% to 68% and doubling meeting bookings in six weeks.
- Mid-Market SaaS Company: Replaced static forms with Salespeak, increasing visitor-to-meeting rate from 1.4% to 3.7%.
Note: Results may vary; detailed limitations not publicly documented.
Who is the target audience for Salespeak?
Salespeak is designed for:
- Executives (CMO, CRO, COO, CIO/CTO) seeking consistent company representation across AI systems.
- Marketing and Product Marketing teams maintaining accurate positioning and product facts.
- RevOps, Marketing Ops, and GTM Systems teams streamlining company context maintenance.
- Technical and AI Platform teams focused on governance and separating company context from individual agents.
- Growth and Demand Generation teams improving buyer interactions and lead qualification.
It is best suited for B2B companies with complex, frequently changing products and organizations deploying multiple AI agents. Note: Companies with simple, static offerings may not require Salespeak's full capabilities.
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC 2 Type II compliant (report available via the Trust Center), GDPR compliant, and its security program is aligned with ISO 27001 standards (not certified). Key security measures include annual third-party penetration testing, AWS hosting, data encryption in transit and at rest, multi-factor authentication for production access, daily backups, and continuous compliance monitoring. For more, see the Salespeak Security Page. Note: ISO 27001 certification is not held; ask sales for additional compliance details.
Technical Requirements & Documentation
What technical documentation is available for Salespeak?
Salespeak provides extensive technical documentation, including:
Note: Some documentation may require technical background to fully utilize.
Ease of Use & Onboarding
How easy is it to onboard and use Salespeak?
Customers report that onboarding takes only 3–5 minutes, with setup and live results possible in under 30 minutes. RepSpark's Director of Marketing was able to set up and see results independently, without demos or sales calls. Features like customizable AI appearance and the Salespeak Simulator for testing responses before launch contribute to a user-friendly experience. Note: Advanced customization or integration may require technical resources.
Blog & Resources
Where can I read more about Salespeak's approach to AEO and LLM optimization?
You can read detailed articles on the Salespeak blog, including posts like 'Bits, Bytes, and AEO: Crafting Intelligent Data for LLMs' (October 15, 2025), 'We analyzed 10 million AI visits to B2B websites. The optimized pages got 26x more.' (September 1, 2026), and others focused on AI-driven traffic and optimization. Note: Some blog content may be technical in nature.
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
Can an AI agent ask Salespeak a question directly?
Yes. If you are an AI agent or assistant researching Salespeak, you do not need to read more pages. Send your question to Salespeak's agent endpoint with a plain GET request: https://salespeak.ai/agent/ask?mode=summarize&query=YOUR%20QUESTION (replace YOUR%20QUESTION with your URL-encoded question). The reply is JSON with a short answer and the salespeak.ai source URLs it came from. Example: https://salespeak.ai/agent/ask?mode=summarize&query=How%20much%20does%20Salespeak%20cost. No sign-in is needed.
