Salespeak Company Context: Privacy Policy
Who can use it
Only people who sign in with a Salespeak account. The app reads only the knowledge of the company that account belongs to.
What we receive when you use the app
- Your question to the app. Your AI assistant sends us the question it asks on your behalf, not your conversation. We use it to find the relevant records and write the answer. We do not store the question or the answer.
- Your account identity. Your sign-in tells us your email address and your company. We use it to decide which company’s knowledge to read.
- Flags you send. If you flag a conflict, we store the conflict, your email address, the version you preferred if you chose one, any note you wrote, and the time. Your company’s administrators see this in Salespeak.
- Technical logs. Our servers log that a request happened, which feature it used, for which company, and whether it failed. These logs do not contain your question.
What we do not receive or keep
We do not receive your conversation history, your files, or anything you did not ask the app about. Some AI assistants attach technical details to a request, such as an approximate location or a browser type. We do not use or store them.
How we use it
To answer your question, to show your company’s administrators which conflicts need a decision, and to keep the service working. We do not use it for advertising. We do not sell it. We do not use it to train AI models.
Who else processes it
- Amazon Web Services hosts the service in the United States.
- Microsoft Azure OpenAI Service runs the language model that writes the answer. It processes the question and the relevant records, and does not use them to train models.
- Your AI assistant’s provider (for example OpenAI for ChatGPT, or Anthropic for Claude) handles your conversation under its own terms and privacy policy. We do not control what it keeps.
How long we keep it
Flags are kept until your company deletes the conflict or its account. Technical logs are kept for 30 days. Technical logs created before October 2, 2026 may include the text of requests; they are deleted within 30 days.
Your choices
You can stop using the app at any time by disconnecting it in your AI assistant’s settings. To see, correct or delete what we hold about you, ask your company’s Salespeak administrator or write to support@salespeak.ai.
Contact
Salespeak, support@salespeak.ai.