Buyer Eval

Slack vs Microsoft Teams

Vendor comparison pages make this look simpler than it is. AI packaging is a good example.

Slack publishes a direct comparison with Teams and makes specific claims about AI availability, Copilot licensing, agents, integrations, enterprise search, and pricing. Buyer Eval checked those claims against Microsoft’s current documentation, and checked Microsoft’s own claims the same way.

Several of Slack’s claims are directionally useful. Some need qualification. One, about how Teams is licensed, does not match Microsoft’s own licensing documentation. Slack’s table is dated “as of December 2025,” and much has moved since.

Claim checked
Vendor claim
“[A]s of November 1, 2025, Microsoft Teams is now a separate purchase from Office 365/Microsoft 365 suites”
Slack, “Slack vs. Teams” comparison page (FAQ; table dated December 2025)
Buyer Eval finding
Contradicted Evidence basis: Vendor documentation
Why
Microsoft’s licensing notice for changes “effective November 1, 2025” states: “Microsoft 365 and Office 365 Enterprise suites that include Teams are once again available to all customers, new and existing.” That reversed Microsoft’s April 1, 2024 change, under which those Enterprise suites with Teams were “no longer … available to net new subscribers” outside the EEA and Switzerland. The finding is about Enterprise suites. Standalone Teams Enterprise is still sold (at $8.55 per user per month), and suites without Teams remain available. Evidence basis is Microsoft’s own licensing documentation.

Sources: [1], [15], [16]

Updated September 2026 Evidence checked: September 30, 2026 Public sources checked Buyer Eval v4.1.1

The short answer

What we found

  1. One licensing claim is contradicted by Microsoft’s documentation. Slack’s comparison says that as of November 1, 2025, Teams is “now a separate purchase” from Microsoft 365 suites. Microsoft’s licensing notice says November 1, 2025 is when Microsoft 365 and Office 365 Enterprise suites that include Teams became available again to all customers, new and existing.
  2. “Teams AI requires paid Copilot” is too coarse. Microsoft includes Copilot Chat at no extra cost for eligible Microsoft 365 users, including in Teams, but outside Outlook it is primarily web-grounded. Work-grounded Copilot in Teams chats, channels, and meetings needs the paid Microsoft Copilot license ($30 per user per month, billed yearly).
  3. The Teams price is a delta, not a seat price. A company that keeps Microsoft 365 either way chooses between suites with and without Teams. Microsoft’s November 2025 notice put that gap at $8.55 per user per month for Office 365 E3.
  4. Both vendors put work-grounded AI behind a premium tier. Slack’s AI search and personal agent start at Business+ ($15), enterprise search across other apps is Enterprise+ only ($45), and Agentforce in Slack needs a separate Salesforce license. Microsoft charges for the Copilot license, and meters agent use for people without one.
  5. External collaboration differs more than feature tables show. Teams shared channels need cross-tenant configuration by every organization and do not support bots, connectors, or message extensions. Slack Connect requires every organization to be on a paid Slack plan.
Findings to share

The findings in one screenshot

The findings

What the evidence shows

Finding 01

Does Microsoft Teams require Copilot for AI? “Teams requires paid Copilot” needs more context

Microsoft’s documentation says Microsoft Copilot Chat (formerly Microsoft 365 Copilot Chat) “is available at no extra cost for eligible users who sign in with a Microsoft Entra work or school account and have a qualifying Microsoft 365 subscription.” It is available in Teams, and outside Outlook it is “primarily web grounded.” Microsoft also lists AI features in Teams that need no extra license.

The full Microsoft Copilot license remains a paid add-on: $30.00 per user per month billed yearly, or $31.50 billed monthly on an annual commitment. Microsoft calls it “the foundation for many AI tool sets in Teams, like Copilot in Teams, Facilitator, and Channel Agent,” and without it, Copilot’s responses are grounded only in public web data.

Agents add a third cost line. For users without a Copilot license, agent use in Copilot Chat is billed pay-as-you-go through Azure at $0.01 per message, or through prepaid packs of 25,000 Copilot Credits at $200 a month. Licensed users build and use internal agents at no additional cost.

So the broad statement “AI requires a Copilot add-on” is too coarse for a 2026 decision. Slack’s underlying point, that work-grounded AI inside Teams costs extra, holds.

Buyer Eval found a claim worth qualifying
Vendor claim
“Requires add-on Microsoft 365 Copilot licenses. Not supported consistently in chats, channels and Teams experiences.”
Slack, “Slack vs. Teams” comparison, AI Everywhere row (table data as of December 2025)
Buyer Eval finding
Qualified Evidence basis: Vendor documentation
Why
Microsoft includes Copilot Chat for eligible Microsoft 365 users without an additional Copilot license, including in Teams. Deeper, work-grounded Microsoft Copilot capabilities remain separately licensed, and agent usage without a license may be metered. Evidence basis is Microsoft’s own documentation about its product.

Sources: [1], [8], [14], [12]

Sources: [8], [9], [14], [11], [12], [13]

Finding 02

Is Teams included in Microsoft 365? Teams pricing is inseparable from the Microsoft 365 decision

On April 1, 2024, Microsoft stopped selling its Office 365 and Microsoft 365 Enterprise suites with Teams to net new subscribers outside the EEA and Switzerland; those customers bought a suite without Teams plus Teams Enterprise. Microsoft’s licensing notice for changes effective November 1, 2025 reverses that: “Microsoft 365 and Office 365 Enterprise suites that include Teams are once again available to all customers, new and existing,” alongside suites without Teams. Independent reporting ties the change to Microsoft’s commitments in the EU competition case.

Slack’s comparison page describes November 1, 2025 as the date Teams became “a separate purchase from Office 365/Microsoft 365 suites.” Its $8.55 price for standalone Teams Enterprise matches Microsoft’s. Its description of the Enterprise-suite change does not match Microsoft’s documentation. The sentence sits in the page’s FAQ, next to a table dated December 2025; we do not know how it was written, only that the documentation says otherwise. Licensing for other plan families (Business, Frontline, regional variants) is outside this finding.

For this buyer, the useful number is the delta. Microsoft’s November 2025 notice priced Office 365 E3 at $23.00 per user per month with Teams and $14.45 without. Suite prices rose on July 1, 2026; Microsoft says that increase does not apply to standalone Teams. Comparing “Slack price vs Teams price” without knowing which Microsoft licenses the company already owns is incomplete.

Sources: [15], [16], [20], [1], [17]

Finding 03

Is Slack AI included? The AI question is now bigger than chat

Slack’s comparison says “Native AI is available on all paid plans and is embedded consistently across all features.” Slack’s help center is more specific: conversation and thread summaries and huddle notes are on all paid plans; recaps, translations, AI search, and the Slackbot personal agent need Business+; enterprise search across connected apps needs Enterprise+. The separate Slack AI add-on is no longer sold.

The comparison worth making is by capability, and by which system holds the context. The table below shows where each capability sits today. It does not say which works better; that needs a trial with this company’s data.

Where each capability sits, from each vendor’s documentation. Prices are per user per month, billed annually.
CapabilitySlackMicrosoft Teams / Microsoft 365
Summaries and chat assistantConversation summaries and huddle notes on all paid plansCopilot Chat included for eligible Microsoft 365 users, including in Teams; primarily web-grounded outside Outlook
Personal AI agent grounded in workSlackbot on Business+ ($15); limited trial on Free and ProMicrosoft Copilot license ($30) for work grounding in Teams chats, channels, and meetings
Enterprise search across other appsEnterprise+ only ($45), via connectors such as Google Drive, Salesforce, Jira, GitHubWork-grounded search and reasoning across Microsoft 365 with the Copilot license
AgentsAgentforce in Slack needs a Salesforce Agentforce license; partner AI agents can be deployed on all paid plansLicensed users build and use internal agents at no additional cost; without a license, agent use is metered ($0.01 per message or credit packs)
Salesforce contextBasic record search, view, and edit on all plans; Salesforce automations and list views on Business+ and Enterprise+Not evaluated here
External collaborationSlack Connect: every organization on a paid plan; up to 250 organizations per channelShared channels: each organization configures Entra cross-tenant access; bots, connectors, and message extensions not supported

Sources: [1], [3], [2], [4], [5], [6], [8], [11], [12], [13], [18], [19]

Claims vs. evidence

What the claims actually look like when you check them

9 claims checked: 4verified, 3qualified, 1contradicted, 1unverified. The colour marks evidence status, not product quality. Vendor statements are first-party evidence.

  • Verified Enough supporting evidence exists.
  • Qualified Directionally true, with a material limitation: a tier, an add-on, a fee, an eligibility rule.
  • Contradicted Credible evidence materially conflicts with the claim as a buyer would read it.
  • Unverified The vendor makes the claim; we looked and did not find enough corroboration.
Claim Status Evidence basis What the evidence says
Slack, about Teams “Requires add-on Microsoft 365 Copilot licenses. Not supported consistently in chats, channels and Teams experiences.” (AI Everywhere) Qualified Vendor documentation Copilot Chat is included at no extra cost for eligible Microsoft 365 users, including in Teams, and some Teams AI features need no license. Work-grounded Copilot in Teams chats, channels, and meetings does need the paid license.

[1] [8] [14]

Slack, about Teams “[A]s of November 1, 2025, Microsoft Teams is now a separate purchase from Office 365/Microsoft 365 suites” Contradicted Vendor documentation Microsoft’s licensing notice says that from November 1, 2025, “Microsoft 365 and Office 365 Enterprise suites that include Teams are once again available to all customers, new and existing,” reversing the April 2024 change for net new subscribers. The $8.55 standalone Teams Enterprise price is correct.

[1] [15] [16]

Slack, about Teams Enterprise search “Requires add-on Microsoft 365 Copilot licenses. Can only access through the Copilot interface.” Verified Vendor documentation Work-grounded search and reasoning across Microsoft 365 requires the Copilot license. For balance: Slack’s own enterprise search is limited to its Enterprise+ plan.

[1] [9] [10] [4]

Slack, about Teams Teams channels “Capped at 1,000 channels per team.” Verified Vendor documentation Microsoft documents 1,000 channels per team, including deleted channels. Whether that binds a 500-person company is a separate question.

[1] [19]

Slack, about Teams External collaboration in Teams needs Entra B2B direct connect configuration, and not all features are supported Verified Vendor documentation Each partner organization must configure cross-tenant access, external participants need Entra work or school accounts, and bots, connectors, and message extensions are not supported in shared channels.

[1] [18] [19]

Slack “Native AI is available on all paid plans and is embedded consistently across all features.” Qualified Vendor documentation All paid plans get summaries and huddle notes. Recaps, translations, AI search, and Slackbot need Business+; enterprise search needs Enterprise+.

[1] [3] [2]

Slack “Over 2,600 apps” Unverified Vendor documentation Stated by Slack; the marketplace itself shows no count, and no independent count was found. The number that matters is whether this company’s tools are covered.

[7]

Microsoft Copilot Chat “at no additional cost” with an eligible Microsoft 365 subscription Qualified Vendor documentation True for eligible Entra users. Outside Outlook it is primarily web-grounded, agent capabilities without a Copilot license are limited, and agent use is metered at $0.01 per message.

[11] [9] [12]

Microsoft “Microsoft Teams includes some AI features that don’t require any extra licenses” Verified Vendor documentation Documented, including the web-grounded Copilot Chat app. Features such as intelligent recap and live translated captions need Teams Premium.

[14]

Decision implications

What this means for the buying decision

  • Start from the Microsoft licenses you already own

    If the company keeps Microsoft 365 either way, the Teams cost is the gap between suites with and without Teams, and Copilot Chat stays available on suites without Teams. The Slack cost is its seat price on top of the no-Teams suite.

  • Price AI by capability, not by vendor claim

    Summaries are cheap on both. Work-grounded assistants, enterprise search, and agents sit behind premium tiers or add-ons on both. Decide which of these the company actually needs, then price that tier.

  • Agents create a usage cost line

    Microsoft meters agent use for unlicensed users; Agentforce in Slack needs a Salesforce license. Budget for usage, not just seats.

  • Pick the context system that matters more

    Slack’s AI leans on Slack conversations, connected apps, and Salesforce; Microsoft’s leans on Microsoft 365 data. The better assistant is the one grounded in the system where this company’s work actually lives.

  • Check vendor comparison pages for dates

    Slack’s table is dated December 2025, before Microsoft’s 2026 product renaming and new plans. Microsoft suite prices changed on July 1, 2026. Treat any comparison older than a quarter as a list of questions.

Before you buy

What you need to get answered before you buy

Sorted by how much the answer could change the decision.

  1. What Microsoft licenses does the company already own, and on what renewal date?

    Critical
    Why it matters
    It decides whether Teams is an $8.55-per-user delta or a new purchase, and whether Copilot Chat is already available to everyone.
    What we checked
    Microsoft’s 2025 licensing notice and 2026 pricing FAQ. Current suite prices after July 1, 2026 were not captured from a primary source.
    Who should answer it
    Your IT or procurement lead, then your Microsoft licensing partner for current prices.
  2. What would incremental AI cost for this organization?

    Critical
    Why it matters
    Slack Business+ vs Enterprise+ is a $30 per user gap; Microsoft Copilot is a $30 add-on. For 500 people, the tier decision dwarfs the base seat price.
    What we checked
    Slack pricing and plan updates; Microsoft Copilot pricing and licensing pages.
    Who should answer it
    Both vendors, quoting the same user counts for work-grounded AI and enterprise search.
  3. Which agent experiences require paid Copilot or metered usage?

    Important
    Why it matters
    Microsoft lets people add agents to Teams group chats without a Copilot license, and meters Copilot Chat agent use for unlicensed users. Whether those two combine into unbudgeted usage cost is not stated.
    What we checked
    Microsoft’s pay-as-you-go meters, Copilot Studio pricing, and Teams agent support pages.
    Who should answer it
    Your Microsoft account team, in writing, with an estimate for your expected agent volume.
  4. Which third-party tools need to be searchable from the collaboration layer?

    Important
    Why it matters
    Slack enterprise search connects to tools like GitHub, Jira, and Salesforce but only on Enterprise+. Microsoft’s work grounding centers on Microsoft 365 data.
    What we checked
    Slack’s enterprise search connector list; Microsoft Copilot documentation.
    Who should answer it
    Your team leads, listing the systems they search daily; then both vendors, showing those connectors live.
  5. Is Salesforce or Microsoft 365 the more important context system?

    Important
    Why it matters
    Slack’s AI and Agentforce lean on Salesforce; Microsoft’s lean on Microsoft 365. The assistant is only as useful as the context it can reach.
    What we checked
    Slack’s Salesforce and Agentforce documentation; Microsoft Copilot documentation.
    Who should answer it
    Your revenue and operations leaders.
  6. Which workflows must work across external and shared channels?

    Important
    Why it matters
    Teams shared channels do not support bots, connectors, or message extensions, and every partner must configure cross-tenant access. Slack Connect needs every organization on a paid plan.
    What we checked
    Microsoft Teams shared-channel and limits documentation; Slack Connect guide.
    Who should answer it
    Your customer-facing and partner teams, listing the external channels and bots they rely on.
  7. What migration and retention constraints exist?

    Useful
    Why it matters
    Message history, retention policies, eDiscovery, and legal hold decide what moving platforms costs.
    What we checked
    We did not evaluate migration or retention tooling for this report.
    Who should answer it
    Your legal, security, and IT teams, with both vendors.

See something wrong or outdated?

These evaluations improve as better evidence arrives. Practitioners, customers, and people who work at these vendors are all welcome. Each button opens a prefilled GitHub issue on the open-source Buyer Eval repository.

Quick answers

Questions buyers ask

Short answers from the evidence above, as of September 30, 2026.

Does Microsoft Teams require Copilot for AI?

Not for everything. Microsoft includes Copilot Chat at no extra cost for eligible Microsoft 365 users signed in with Entra, including in Teams, but outside Outlook it is primarily web-grounded. Work-grounded Copilot in Teams chats, channels, and meetings needs the paid Microsoft Copilot license ($30 per user per month, billed yearly). Checked September 30, 2026.

Is Slack AI included?

Partly. Conversation summaries and huddle notes are on all paid Slack plans. Recaps, translations, AI search, and the Slackbot personal agent need Business+ ($15 per user per month, billed annually), and enterprise search across other apps needs Enterprise+ ($45). Checked September 30, 2026.

Is Teams included in Microsoft 365?

It can be. Microsoft says that since November 1, 2025, Microsoft 365 and Office 365 Enterprise suites that include Teams are available again to all customers, new and existing. Suites without Teams remain available, and Teams Enterprise is sold separately at $8.55 per user per month. Checked September 30, 2026.

Methodology

How this evaluation was made

  • Buyer Eval uses vendor documentation, public pricing, vendor AI agents where available, independent sources, customer evidence, and buyer-provided material.
  • Vendor statements are treated as first-party evidence. A vendor's claim about a competitor is a claim to check, never evidence.
  • Having a Salespeak Company Agent does not increase a vendor's rating or evidence status.
  • This public report uses public sources only. No buyer-provided material, quotes, or trials were available, so anything that depends on them is listed as a question.

Read the full open-source methodology on GitHub

Status definitions

What each status means

  • Verified Enough supporting evidence exists.
  • Qualified Directionally true, with a material limitation: a tier, an add-on, a fee, an eligibility rule.
  • Contradicted Credible evidence materially conflicts with the claim as a buyer would read it.
  • Unverified The vendor makes the claim; we looked and did not find enough corroboration.
  • Unknown Part of the claim checks out; the part that matters cannot be assessed from public sources.
Sources

Every source we used

Pricing and packaging checked September 30, 2026. Pricing, packaging, and plan limits change. Check the live page before you rely on a number.

#PublisherPageChecked
[1] Slack Slack vs. Teams: The difference between Slack and Teams (table data as of December 2025) September 30, 2026
[2] Slack Slack Pricing Plans Checked September 30, 2026
[3] Slack Help Center Updates to feature availability and pricing for Slack plans Checked September 30, 2026
[5] Slack Help Center Set up and manage Agentforce in Slack September 30, 2026
[6] Slack Help Center Slack Connect guide: Work with external organizations September 30, 2026
[7] Slack Slack Integrations: Apps, Plugins & Connectors September 30, 2026
[8] Microsoft Learn Manage Microsoft Copilot Chat September 30, 2026
[9] Microsoft Learn Overview of Microsoft Copilot Chat September 30, 2026
[10] Microsoft Learn License options for Microsoft Copilot Checked September 30, 2026
[11] Microsoft Microsoft Copilot for enterprise: plans and pricing Checked September 30, 2026
[12] Microsoft Learn Meters for Microsoft Copilot pay-as-you-go services Checked September 30, 2026
[13] Microsoft Microsoft Copilot Studio plans and pricing Checked September 30, 2026
[14] Microsoft Learn Overview of AI in Microsoft Teams September 30, 2026
[15] Microsoft Licensing Updates to Microsoft 365 licensing worldwide (November 2025) Checked September 30, 2026
[16] Microsoft Licensing Realigning global licensing for Microsoft 365 (April 2024) September 30, 2026
[17] Microsoft Licensing Microsoft 365 packaging and pricing updates: public FAQ (2026) Checked September 30, 2026
[18] Microsoft Learn Shared channels in Microsoft Teams September 30, 2026
[19] Microsoft Learn Limits and specifications for Microsoft Teams September 30, 2026
[20] TechCrunch Independent Microsoft slips unscathed through EU competition probe after promising to unbundle Teams (September 2025) September 30, 2026

Why Salespeak built Buyer Eval

AI agents increasingly research companies on behalf of buyers. Buyer Eval is an open-source experiment in what happens when those agents investigate vendor claims rather than simply summarize websites. Learn about Salespeak