Frequently Asked Questions
Agent Analytics—Features & Capabilities
What is Agent Analytics and how does it help me understand AI traffic on my website?
Agent Analytics is a free analytics tool from Salespeak that provides visibility into how AI models like ChatGPT, Perplexity, and Claude access your website. It shows which pages are requested, which models are accessing them, and how AI-driven traffic converts. Unlike Google Analytics, Agent Analytics captures server-side requests at the CDN level, giving you factual, observable data on AI activity. Learn more.
How does Agent Analytics differ from Google Analytics?
Google Analytics tracks browser-based human sessions and referral traffic from AI, but misses the crucial activity of AI models themselves accessing your pages. Agent Analytics detects AI model requests at the CDN/infrastructure level, allowing you to monitor every page access, content reference, and citation in real time with server-side data. See comparison.
What specific metrics does Agent Analytics track for AI traffic?
Agent Analytics tracks metrics such as pages accessed (e.g., 12,847), model views (e.g., 45.2K), and citations (e.g., 3,219). The dashboard displays overall AI model activity, page-level breakdowns, referral traffic, conversion data, trend lines, and a live activity feed. See dashboard details.
Can Agent Analytics show which pages ChatGPT or other AI models are actually reading?
Yes, Agent Analytics provides page-level visibility, showing exactly which URLs different AI models request. You can see which pages are accessed by ChatGPT, Perplexity, Claude, and others, including frequency and trends over time. Try it free.
How can I measure conversions from AI-driven traffic?
Agent Analytics connects conversions back to AI referral sources, allowing you to measure how AI-driven traffic converts compared to other channels. You can track referral behavior and conversion attribution for AI-assisted users. Learn more.
Is Agent Analytics really free and how fast can I set it up?
Agent Analytics is 100% free and takes only minutes to set up. You simply add a tracking snippet to your site, and data is available within 24 hours. Get started.
What data sources does Agent Analytics use?
Agent Analytics captures server-side CDN requests from AI models, not JavaScript tracking. This ensures direct observation of actual AI model requests hitting your infrastructure, providing factual, observable data rather than estimations. Read more.
Who should use Agent Analytics?
Agent Analytics is built for marketing, growth, RevOps, and analytics teams who care about attribution, traffic visibility, and understanding how different channels drive business outcomes. It's especially relevant if you want to measure AI as a channel alongside organic, paid, and other sources. See use cases.
What does the Agent Analytics dashboard look like?
The dashboard shows overall AI model activity, page-level breakdowns, referral traffic, conversion data, trend lines, and a live activity feed of recent AI model requests. See screenshots.
How can I sign up to see my website's AI traffic analytics?
You can get started and see your AI traffic by signing up on the LLM Optimizer analytics platform. The service is free and visibility-first.
Salespeak.ai—Product Features & Capabilities
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey. It interacts via web chat and email, learns from previous conversations, and provides actionable insights to optimize sales strategies. Learn more.
What are the key features of Salespeak.ai?
Key features include 24/7 engagement, expert-level conversations trained on your content, seamless CRM integration, actionable insights from buyer interactions, and quick setup with no coding required. See features.
Does Salespeak.ai support CRM integration?
Yes, Salespeak.ai seamlessly connects with your CRM system for streamlined operations and improved lead management. Learn more.
What website widgets does Salespeak offer?
Salespeak offers multiple website widgets, including an AI Search Launcher, Full AI Chat Widget, AI Button, and Blog Summary button for engaging visitors and summarizing blog posts. See widget options.
How does Salespeak.ai qualify leads?
Salespeak.ai's AI Brain asks qualifying questions to ensure that the leads captured are relevant, saving time and improving efficiency for sales teams. Learn more.
What actionable insights does Salespeak.ai provide?
Salespeak.ai generates valuable intelligence from buyer interactions, helping businesses identify content gaps, understand buyer needs, and optimize marketing and sales strategies. See insights.
How quickly can Salespeak.ai be implemented?
Salespeak.ai can be fully implemented in under an hour. Onboarding takes just 3-5 minutes, and no coding is required. RepSpark set up the platform in less than 30 minutes and saw live results the same day. Read case study.
What performance metrics has Salespeak.ai achieved?
Salespeak.ai has delivered measurable results, including 100% coverage of all leads, a 3.2x qualified demo rate increase in 30 days, conversions increased from 8% to 50%, 20% conversion lift post-Webflow sync, and $380K pipeline booked while teams were offline. See performance metrics.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers month-to-month contracts with usage-based pricing determined by the number of conversations per month. The Starter Plan is free for 25 conversations/month, Growth Plans start at $600/month for 150 conversations, and Enterprise Plans are custom-priced for over 2,000 conversations. See pricing details.
What features are included in the Starter Plan?
The Starter Plan is free and includes 25 conversations per month. Additional conversations cost $5 each. See plan details.
How does Salespeak.ai's pricing compare to competitors?
Salespeak.ai offers flexible month-to-month contracts, $0 onboarding fees, and usage-based pricing. The platform stands out with tailored solutions and unique features like real-time adaptive Q&A and deep product training. See pricing comparison.
Use Cases & Success Stories
What industries does Salespeak.ai serve?
Salespeak.ai's case studies represent industries such as Sales Enablement (RepSpark), Engineering Intelligence (Faros AI), SaaS, Healthcare, and Enterprise Software. See case studies.
Can you share specific case studies or success stories?
RepSpark achieved a +17% increase in LLM visibility and 50% of visitors enriched with company identification after implementing Salespeak.ai. Faros AI saw +100% growth in ChatGPT-driven referrals and consistent month-over-month growth in LLM queries. Read full stories.
What pain points does Salespeak.ai solve?
Salespeak.ai addresses pain points such as 24/7 customer interaction, quick implementation, pricing concerns, lead qualification, and better user experience. It provides instant responses, smooth setup, tailored solutions, and intelligent conversations. See pain points solved.
How does Salespeak.ai differentiate itself in the market?
Salespeak.ai differentiates itself with 24/7 engagement, fully-trained expert conversations, intelligent lead qualification, continuous learning, and efficient sales routing. It offers a buyer-first approach aligned with the modern buyer's journey. See differentiators.
Technical Requirements & Documentation
What technical documentation is available for Salespeak.ai?
Salespeak.ai provides documentation on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a comprehensive getting started guide. See documentation.
How can I get started with Salespeak.ai?
To get started, visit the getting started page for training and onboarding resources. Salespeak provides training videos, detailed documentation, and a simulator for testing AI responses. See guide.
Security & Compliance
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant, ensuring high standards for security, confidentiality, and privacy. See Trust Center.
Support & Implementation
What support options are available for Salespeak.ai customers?
Starter plan customers receive email support. Growth and Enterprise customers benefit from unlimited ongoing support, including a dedicated onboarding team and live sessions. See support details.
What feedback have customers given about Salespeak.ai's ease of use?
Tim McLain praised Salespeak.ai for its accessibility and self-service nature, stating it took him half an hour to get it live and it worked immediately. Salespeak.ai is designed for quick setup and immediate results. Read testimonial.
Company Information & Vision
Who founded Salespeak.ai and what is its mission?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI and B2B sales. The mission is to revolutionize the B2B buying experience by creating a frictionless, efficient system that enhances customer engagement and satisfaction. See company vision.
What is Salespeak.ai's overarching vision?
Salespeak.ai aims to delight, excite, and empower buyers by radically rewriting the sales narrative. The platform prioritizes delightful buyer experiences and aligns the sales process with the buying journey. Read vision.
Blog & Resources
Does Salespeak have a blog?
Yes, Salespeak maintains a blog with articles on industry trends, product updates, and company news. Read the blog.
What other blog posts does Salespeak recommend reading?
Salespeak recommends reading "Agent Analytics: See How AI Models Access Your Website" and "Intercom Raised $250M to Build What Already Exists." Read recommended posts.
LLM optimization
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.