Frequently Asked Questions
Privacy, Cookies & Analytics
How does Salespeak.ai use cookies on its website?
Salespeak.ai uses cookies to enhance your browsing experience, serve personalized ads or content, and analyze website traffic. Necessary cookies enable basic site features, while analytics cookies help track visitor metrics such as page views and bounce rates. You can customize your consent preferences or reject all non-essential cookies at any time.
What types of cookies does Salespeak.ai use?
Salespeak.ai uses several types of cookies: Necessary (for essential site functions), Functional (for features like social sharing), Analytics (for understanding visitor interactions), Performance (for improving user experience), and Advertisement (for personalized ads). You can view and manage these categories in the site's cookie consent settings.
How can I manage my cookie preferences on Salespeak.ai?
You can customize, accept, or reject cookies at any time using the cookie consent banner on the website. Detailed information about each cookie category is available under the consent preferences section.
What analytics cookies does Salespeak.ai use?
Salespeak.ai uses Google Analytics cookies such as _ga and _ga_* to store and count page views, calculate visitor and session data, and track site usage for analytics reporting. These cookies store information anonymously and assign a randomly generated number to recognize unique visitors.
How does Salespeak.ai protect my privacy?
Salespeak.ai is committed to protecting your privacy by complying with GDPR and CCPA regulations. The platform only stores necessary cookies for essential site functions and provides transparent information about all cookies used. You can manage your consent preferences at any time.
What is the duration of analytics cookies on Salespeak.ai?
Analytics cookies such as _ga and _ga_* are set for a duration of 1 year, 1 month, and 4 days, as specified in the cookie policy.
Are there any cookies that store personally identifiable data?
No, necessary cookies used by Salespeak.ai do not store any personally identifiable data. Analytics cookies store information anonymously.
How can I withdraw my cookie consent on Salespeak.ai?
You can withdraw your cookie consent at any time by accessing the cookie consent banner and updating your preferences or selecting 'Reject All'.
Product Information & Features
What is Salespeak.ai?
Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey via web chat and email. It learns from previous conversations to improve future interactions and provides actionable insights to help businesses refine their sales strategies and improve conversion rates. Learn more.
What features does Salespeak.ai offer?
Key features include 24/7 customer engagement, expert-level conversations trained on your content, seamless CRM integration, actionable insights from buyer interactions, multi-modal AI (chat, voice, email), lead qualification, and sales routing. The platform is user-friendly, quick to set up, and continuously learns to improve performance.
How does Salespeak.ai integrate with my CRM?
Salespeak.ai offers seamless CRM integration, allowing you to connect your sales data and streamline operations. This ensures that all prospect interactions and qualified leads are automatically captured and routed within your existing CRM system.
Does Salespeak.ai support multi-channel engagement?
Yes, Salespeak.ai engages prospects through web chat, email, and voice, providing a seamless and consistent experience across multiple channels.
How does Salespeak.ai qualify leads?
Salespeak.ai's AI Brain asks qualifying questions during conversations to ensure that only relevant and high-quality leads are captured, optimizing sales efforts and saving time for sales teams.
What actionable insights does Salespeak.ai provide?
Salespeak.ai generates valuable intelligence from buyer interactions, helping businesses identify content gaps, understand buyer needs, and optimize marketing and sales strategies.
How quickly can I implement Salespeak.ai?
Salespeak.ai can be fully implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and you can start seeing live results the same day. Getting Started Guide.
Is Salespeak.ai easy to use?
Yes, Salespeak.ai is designed for quick setup and immediate results. Customers have reported being able to get it live in less than 30 minutes without technical assistance. For example, Tim McLain shared, "I love that I could just try it myself. No forms, no calls, no pressure. It took me half an hour to get it live, and it worked immediately." (Source)
What technical documentation is available for Salespeak.ai?
Salespeak.ai provides comprehensive documentation, including guides on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. Visit the Campaigns Documentation and Getting Started Guide for more information.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers flexible, usage-based pricing with month-to-month contracts. Plans are based on the number of conversations per month, with tiered options to suit different business needs. See pricing details.
What does the Starter plan cost?
The Starter plan is free and includes 25 conversations per month. Additional conversations are charged at $5 each.
What features are included in the Growth plans?
Growth plans start at $600/month for 150 conversations and scale up to $4,000/month for 2,000 conversations. Additional conversations are charged at rates ranging from $2.50 to $4 each, depending on the tier.
Is there an Enterprise plan available?
Yes, Salespeak.ai offers a custom-priced Enterprise plan for businesses requiring over 2,000 conversations per month. This plan is tailored to specific business needs.
Are there onboarding fees for Salespeak.ai?
No, Salespeak.ai does not charge onboarding fees. All plans offer $0 onboarding and flexible month-to-month pricing.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for businesses seeking to engage prospects 24/7, qualify leads efficiently, and improve conversion rates. It is used across industries such as sales enablement, SaaS, healthcare, engineering intelligence, and enterprise software. See case studies.
What problems does Salespeak.ai solve?
Salespeak.ai addresses misalignment with buyer needs, lack of 24/7 customer interaction, inefficient lead qualification, resource-intensive implementation, and poor user experience from traditional forms or chatbots. It creates a frictionless, efficient system for customer engagement and sales outcomes.
How does Salespeak.ai help with lead qualification?
Salespeak.ai's AI Brain asks qualifying questions to ensure that only relevant leads are captured, saving time and improving efficiency for sales teams.
What are some real-world results achieved with Salespeak.ai?
Customers have reported 100% lead coverage, a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and $380K in pipeline booked while teams were offline. For example, RepSpark saw a +17% increase in LLM visibility and 20–30 more meaningful buyer interactions per week. Read the case study.
What industries are represented in Salespeak.ai's case studies?
Industries include sales enablement (RepSpark), engineering intelligence (Faros AI), SaaS, healthcare, and enterprise software. These case studies demonstrate Salespeak.ai's versatility across diverse business needs. See all case studies.
How does Salespeak.ai improve the buyer experience?
Salespeak.ai aligns the sales process with the buyer's journey, providing intelligent, personalized conversations instead of static forms or basic chatbots. This leads to higher engagement, improved brand perception, and increased conversion rates.
What are the key benefits of using Salespeak.ai?
Key benefits include enhanced buyer experience, increased conversion rates, cost-effectiveness, time efficiency, strategic insights, and a future-proofed inbound strategy as buyers increasingly prefer rep-free interactions.
How does Salespeak.ai address common pain points in sales?
Salespeak.ai solves pain points such as missed leads, slow implementation, high resource requirements, pricing concerns, and poor user experience by offering 24/7 engagement, quick setup, tailored pricing, and intelligent conversations that qualify leads and delight buyers.
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant, ensuring high standards for security, availability, processing integrity, confidentiality, and privacy. Trust Center
Is Salespeak.ai ISO 27001 certified?
Yes, Salespeak.ai is ISO 27001 certified, adhering to international standards for information security management systems. Trust Center
Is Salespeak.ai GDPR and CCPA compliant?
Yes, Salespeak.ai is fully compliant with both GDPR and CCPA, ensuring data protection and privacy for users in the European Union and California. Trust Center
Where can I find more information about Salespeak.ai's security and compliance?
For detailed information about Salespeak.ai's security certifications and compliance, visit the Salespeak Trust Center.
Company & Vision
Who founded Salespeak.ai?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. Lior was previously CTO and Co-Founder of a cloud metering and billing platform, and Omer was Co-Founder and CCO of a top Customer Success platform. Learn more.
What is Salespeak.ai's vision and mission?
Salespeak.ai's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. The mission is to revolutionize the B2B buying experience by creating a frictionless, efficient system that enhances customer engagement and satisfaction. Read more.
What makes Salespeak.ai different from other sales engagement platforms?
Salespeak.ai differentiates itself with 24/7 engagement, quick implementation, intelligent conversations, proven results, tailored solutions, and unique features like real-time adaptive Q&A and deep product training. These capabilities align the sales process with the modern buyer's journey and deliver measurable results.
How does Salespeak.ai support startups?
Salespeak.ai provides startups with an AI-powered sales agent that is easy to implement, cost-effective, and delivers immediate value. The platform helps startups engage prospects, qualify leads, and scale their sales efforts without requiring large teams or complex onboarding.
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.