Frequently Asked Questions
Privacy, Cookies & Data Usage
What types of cookies does Salespeak use on its website?
Salespeak uses several types of cookies on its website, including Necessary, Functional, Analytics, Performance, and Advertisement cookies. Necessary cookies enable basic site features, Functional cookies support features like social sharing and feedback, Analytics cookies help track visitor interactions, Performance cookies analyze key performance indexes, and Advertisement cookies provide personalized ads and measure ad campaign effectiveness.
How does Salespeak handle my privacy and consent preferences?
Salespeak values your privacy and allows you to customize your consent preferences for cookies and data usage. You can accept all cookies, reject all, or customize which categories you consent to. Necessary cookies are always active to ensure site functionality, while other categories can be managed according to your preferences.
What information do Analytics cookies collect on Salespeak's website?
Analytics cookies on Salespeak's website collect information such as the number of visitors, bounce rate, traffic source, and page views. For example, Google Analytics cookies (_ga and _ga_*) are used to calculate visitor, session, and campaign data, and track site usage for analytics reporting. This information is stored anonymously and helps improve the website experience.
How can I manage or change my cookie preferences on Salespeak?
You can manage or change your cookie preferences on Salespeak at any time by accessing the cookie consent banner or settings. Options include accepting all cookies, rejecting all, or customizing your preferences by category. These settings allow you to control which types of cookies are active during your browsing session.
What is the purpose of Necessary cookies on Salespeak's website?
Necessary cookies are essential for enabling the basic functionalities of the Salespeak website, such as providing secure log-in and adjusting consent preferences. These cookies do not store any personally identifiable data and are always active to ensure the site operates correctly.
Features & Capabilities
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey. It interacts via web chat and email, learns from previous conversations, and provides 24/7 expert-level engagement. The platform integrates with your CRM and delivers actionable insights to optimize sales strategies. Learn more.
What are the key features of Salespeak.ai?
Key features of Salespeak.ai include 24/7 customer interaction, expert-level conversations trained on your content, seamless CRM integration, actionable insights from buyer interactions, intelligent lead qualification, multi-modal AI (chat, voice, email), and efficient sales routing. These features help businesses engage prospects, optimize sales, and improve conversion rates.
Does Salespeak.ai support CRM integration?
Yes, Salespeak.ai seamlessly integrates with your CRM system, allowing for streamlined operations and ensuring that all prospect interactions and qualified leads are captured and managed efficiently.
How does Salespeak.ai qualify leads?
Salespeak.ai uses its AI Brain to ask qualifying questions during conversations, ensuring that only relevant and high-quality leads are captured. This process saves time for sales teams and optimizes sales efforts by focusing on prospects with genuine intent.
Can Salespeak.ai provide actionable insights from buyer interactions?
Yes, Salespeak.ai generates actionable intelligence from buyer conversations, helping businesses understand buyer needs, identify content gaps, and refine their sales and marketing strategies for better results.
How quickly can Salespeak.ai be set up and start delivering results?
Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. Customers have reported seeing live results the same day, with some achieving setup in less than 30 minutes. No coding is required, making it accessible for non-technical users.
What makes Salespeak.ai different from traditional chatbots?
Unlike basic chatbots, Salespeak.ai offers intelligent, personalized conversations trained on your content, provides expert-level guidance, and continuously learns from interactions. It also integrates with your CRM and delivers actionable insights, making it a comprehensive sales solution rather than just a chat tool.
Does Salespeak.ai support multi-modal engagement?
Yes, Salespeak.ai supports multi-modal engagement, allowing prospects to interact via chat, voice, and email for a seamless and flexible experience.
What documentation is available for Salespeak.ai users?
Salespeak.ai provides comprehensive documentation, including guides on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. These resources are available on the Support Center and Getting Started page.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers a flexible, usage-based pricing model with month-to-month contracts. Plans are based on the number of conversations per month, with tiered options to suit different business needs. There are no long-term commitments required.
What does the Starter Plan cost and include?
The Starter Plan is free and includes 25 conversations per month. Additional conversations are charged at $5 each, making it a cost-effective option for businesses just getting started with AI sales engagement.
What are the details of the Growth Plans?
Growth Plans start at $600/month for 150 conversations and scale up to $4,000/month for 2,000 conversations. Additional conversations are charged at rates ranging from $2.50 to $4 each, depending on the tier. These plans are designed for growing businesses with higher engagement needs.
Is there an Enterprise Plan available?
Yes, Salespeak.ai offers an Enterprise Plan with custom pricing for businesses requiring over 2,000 conversations per month. This plan is tailored to specific needs and includes advanced features and support. See pricing details.
Are there onboarding fees or long-term contracts required?
No, Salespeak.ai does not charge onboarding fees and all plans are offered on a month-to-month basis, allowing businesses to change or cancel their plans at any time without penalty.
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant, ensuring high standards for security, availability, processing integrity, confidentiality, and privacy. For more details, visit the Trust Center.
What other security and compliance certifications does Salespeak.ai have?
Salespeak.ai is ISO 27001 certified, GDPR compliant, and CCPA compliant. These certifications demonstrate the platform's commitment to information security, data protection, and privacy for users worldwide. Learn more.
How does Salespeak.ai ensure data privacy for users?
Salespeak.ai adheres to strict data privacy standards, including GDPR and CCPA compliance, and implements robust security measures to protect user data. The platform's certifications and transparent privacy practices ensure that customer information is handled securely and responsibly.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for businesses in sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software. Its versatility allows it to address diverse business needs, from lead qualification to customer engagement and conversion optimization. See case studies.
What problems does Salespeak.ai solve for businesses?
Salespeak.ai addresses core sales challenges such as misalignment with buyer needs, lack of 24/7 engagement, inefficient lead qualification, lengthy implementation, and poor user experience. It provides instant, intelligent engagement, optimizes lead capture, and delivers actionable insights to improve sales outcomes.
How does Salespeak.ai improve conversion rates?
Salespeak.ai has demonstrated measurable improvements in conversion rates, including a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and conversion increases from 8% to 50% after replacing previous chat tools. These results are backed by customer case studies.
Can you share a customer success story with Salespeak.ai?
RepSpark, a B2B e-commerce platform, implemented Salespeak.ai and achieved a +17% increase in LLM visibility, 20–30 additional buyer interactions per week, and enriched 50% of visitors with company identification. Setup took less than 30 minutes with live results the same day. Read the full case study.
What feedback have customers given about Salespeak.ai's ease of use?
Customers like Tim McLain have praised Salespeak.ai for its accessibility and self-service setup. Tim noted, "I love that I could just try it myself. No forms, no calls, no pressure. It took me half an hour to get it live, and it worked immediately." This highlights the platform's user-friendly design and quick implementation. See testimonial.
What industries are represented in Salespeak.ai's case studies?
Salespeak.ai's case studies span industries such as sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software. This demonstrates the platform's adaptability to various business sectors. Explore case studies.
Technical Requirements & Support
What are the technical requirements to implement Salespeak.ai?
Salespeak.ai requires access to your website and sales collateral for setup and training. No coding is needed, and the platform is designed for quick, user-friendly implementation. AWS Cloudfront integration is available for low latency and high availability.
What support options are available for Salespeak.ai customers?
Salespeak.ai offers email support for Starter plan customers and unlimited ongoing support for Growth and Enterprise customers. This includes a dedicated onboarding team, live sessions, training videos, and detailed documentation to ensure successful implementation and usage.
Where can I find technical documentation for Salespeak.ai?
Technical documentation for Salespeak.ai is available on the Support Center and includes guides on campaigns, qualification criteria, widget settings, and integrations.
How does Salespeak.ai handle U.S. Government end users?
For U.S. Government end users, Salespeak.ai's services are classified as 'commercial products' or 'commercial computer software' and are subject to the restrictions set forth in the service agreement. Read terms.
Company Information & Vision
Who founded Salespeak.ai?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. Their backgrounds include founding roles in cloud metering, billing, and customer success platforms.
What is the vision and mission of Salespeak.ai?
Salespeak.ai's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. The mission is to revolutionize the B2B buying experience by creating a frictionless, efficient system that enhances customer engagement and satisfaction. Learn more.
What principles guide Salespeak.ai's product development?
Salespeak.ai is built on the principles of accuracy, speed, and convenience, with a focus on providing delightful buyer experiences and eliminating friction in the sales process. The company is supported by an elite team of experts in B2B, sales, marketing, tech, and AI.
How does Salespeak.ai differentiate itself from competitors?
Salespeak.ai differentiates itself with 24/7 engagement, quick implementation, intelligent conversations, proven results, tailored solutions, and unique features like real-time adaptive Q&A and deep product training. These strengths position it as a buyer-first solution aligned with the modern buyer's journey.
What categories and topics does Salespeak focus on in its content?
Salespeak covers a wide range of topics, including Sales & AI (lead qualification, conversational AI, inbound sales), Technology (NLWeb, Agentic Web, LLM visibility), Business & Industry (startups, B2B, marketing), and General Interest (entertainment, science, health, lifehacks, sports).
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.