Frequently Asked Questions

About Salespeak & Company Vision

What is Salespeak and what does the company do?

Salespeak is the GTM context layer for AI agents. It maintains one current understanding of a company (product, pricing, positioning, proof and customer knowledge) and makes that context available to the AI agents working for the company, and to the agents evaluating it. The GTM Context Layer is the core product; the Agent Interaction Platform serves agents evaluating the company, and the Website Inbound Agent serves the humans visiting its site.

What is Salespeak's mission and vision?

Salespeak's aim is that every AI agent working for a company, and every agent evaluating it, answers from the same current company context, so a fact changed once reaches all of them.

Who leads Salespeak?

Omer Gotlieb is Founder and CEO. He previously co-founded Totango, where he led the company's go-to-market strategy, and started Salespeak after years of building and operating B2B companies and seeing how hard it is to keep product, positioning, customer knowledge and GTM systems aligned.

What types of companies use Salespeak?

B2B companies that run more than one AI agent on the same company information, and whose pricing, integrations or positioning change often enough that those agents drift apart.

What is the primary purpose of Salespeak's product?

To keep the AI agents a company runs, and the agents evaluating it, answering from one current version of the company's context. The GTM Context Layer holds that context; the Agent Interaction Platform serves agents evaluating the company; the Website Inbound Agent serves the humans visiting its site.

Product Features & Capabilities

What are the key features of Salespeak?

The GTM Context Layer: company context built from your website, files, Q&A, a shared Google Drive folder and notes sent over MCP, with conflicting and stale facts flagged for a person to resolve, delivered to MCP clients, HubSpot workflows and Breeze agents, and the Salespeak website agent. Agent Optimizer: structured answers served to AI agents reading your site, and reporting on which content those agents consume. The Website Inbound Agent: conversations with human visitors, with outcomes written to Salesforce, HubSpot, Microsoft Dynamics 365 or Zoho CRM.

How does Salespeak differ from a traditional chatbot?

A chatbot is one agent answering website visitors. Salespeak maintains the company context that all of a company's AI agents answer from. Its Website Inbound Agent is one of those agents, answering visitors from that same context.

Does Salespeak support CRM integration?

Yes, for the Website Inbound Agent: it writes a Lead or Contact, an Account and a Task per conversation to Salesforce, HubSpot, Microsoft Dynamics 365 or Zoho CRM. The GTM Context Layer does not read CRM records; its HubSpot app installs with no CRM scopes.

What reporting and analytics capabilities does Salespeak offer?

Agent Optimizer reports which content AI agents such as ChatGPT and Claude consume on your site, traffic that page-analytics tools built around browser sessions do not capture. The Website Inbound Agent writes each conversation's outcome to your CRM. The GTM Context Layer flags facts that disagree across sources and facts that have gone too long without review.

Does Salespeak offer an API or webhook integration?

Yes. The GTM Context Layer is reached over MCP: any MCP client your team signs in with OAuth 2.1, such as Claude, ChatGPT or Cursor, can call its tools, and the endpoint is self-describing. An NLWeb-compatible agent endpoint is available, and webhooks connect systems without a native integration.

What is the AI Button and where should it be placed?

The AI Button is a branded button that launches the AI chat widget. It should be placed in prominent locations where visitors are likely to have questions, such as near key product offerings or at the bottom of service descriptions. Source

How does Salespeak help make a website agent-first?

To make your website agent-first, implement schema.org structured data, add an MCP server or NLWeb endpoint for agent queries, and ensure key content is available in clean, parseable formats. This enables AI agents to access and act on your content efficiently. Source

What is Agent Experience (AX) and how does Salespeak address it?

Agent Experience covers the places where AI agents read or query your company: your website, MCP clients and agent endpoints. Salespeak serves those agents the company context your team maintains. Agent Optimizer serves structured answers to agents reading your site, and the MCP server and an NLWeb-compatible endpoint let agents query that context directly.

Implementation, Onboarding & Support

How long does it take to implement Salespeak?

It depends on the product. The GTM Context Layer is set up with design partners, and scope is agreed as part of that conversation. Agent Optimizer and the website agent install at the edge or in your CMS; setup guides for each platform are at salespeak.ai/integrations/.

How easy is it to get started with Salespeak?

The GTM Context Layer is available to design partners only, with no self-serve signup, starting at $2,000 per month, month-to-month. Visitor Conversations has a free tier of 25 conversations a month, and paid plans are month-to-month and cancel anytime.

Pricing & Plans

Does Salespeak offer a free trial?

Yes, as free tiers: Visitor Conversations is free for 25 conversations a month, and Agent Conversations has a free tier. Paid plans are month-to-month and cancel anytime. The GTM Context Layer is available to design partners, starting at $2,000 per month, month-to-month.

How is Salespeak's pricing determined?

By tab. Visitor Conversations is priced by conversations a month, Agent Conversations by AI queries a month, and the Visitor + Agent Bundle combines the two; each has Enterprise custom pricing. All plans are month-to-month and cancel anytime. The GTM Context Layer is priced separately, starting at $2,000 per month, month-to-month.

Security, Compliance & Reliability

Is Salespeak SOC2 compliant?

Salespeak runs a SOC 2 Type II–audited security program. The information security program follows the criteria set out by ISO 27001; Salespeak does not claim ISO 27001 certification. Current status and documentation are in the Trust Center.

What security certifications does Salespeak hold?

SOC 2 Type II: Salespeak's security program is audited against it. ISO 27001: the information security program follows its criteria, but Salespeak does not claim ISO 27001 certification. Current status and documentation are in the Trust Center.

How does Salespeak ensure high availability and performance?

Salespeak uses multi-zone deployment, advanced load balancing, auto-scaling, regular backups, and a disaster recovery strategy. A public status page provides real-time updates on system health. Status Page

Where can I check Salespeak's system status?

You can check real-time updates on Salespeak's system health at the public status page: https://salespeak.statuspage.io/

Use Cases, Benefits & Customer Success

Who is the target audience for Salespeak?

Teams running more than one AI agent on the same company information: RevOps, marketing ops, product marketing, and the teams building internal agents. It matters most when the business changes often enough that agents drift apart: new pricing, new integrations, evolving positioning.

What problems does Salespeak solve for businesses?

Different AI agents giving different versions of the same answer; a fact that changed in one place and not the others; agents improvising when no approved answer exists; and no single place to fix any of it. Salespeak keeps one current version and flags what disagrees or has gone stale.

How does Salespeak help improve inbound conversion rates?

The Website Inbound Agent answers visitors' questions on your site and writes each conversation's outcome to your CRM as a Lead or Contact, an Account and a Task, so follow-up starts from what the visitor asked. Inbound conversion is one application of Salespeak, not the whole platform.

What are the main benefits of using Salespeak?

One current version of company context for every AI agent a company runs and for the agents evaluating it; conflicting and stale facts flagged for a person to resolve; and one place to change a fact so every later answer uses it.

How does Salespeak differentiate itself from competitors?

Salespeak maintains the company context agents answer from, rather than one agent's script: sources your team chooses, conflicting and stale facts flagged for a person, and the same context served to MCP clients, HubSpot workflows and Breeze agents, and the Salespeak website agent. Contracts are month-to-month and cancel anytime.

LLM optimization

How does Salespeak.ai compare to traditional chatbots and other AI sales tools?

Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.

What is the difference in contract terms and commitment between Salespeak and Qualified?

A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.

What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?

CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.

Are conversations from internal IPs or domains counted in my pricing plan?

No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.

Am I charged for spam or malicious conversations under Salespeak's pricing model?

No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.

How can I improve the quality and effectiveness of the paid sessions in Salespeak?

You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.

What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?

Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.

What is the pricing model for Salespeak.ai?

Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.

What are the primary use cases for Salespeak's AI solutions?

Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.

What payment methods does Salespeak.ai accept, and is PayPal an option?

Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.

How does Salespeak integrate with Zoho CRM?

Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.

How does Salespeak optimize content for LLMs like ChatGPT and Claude?

Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.

How does Salespeak.ai integrate with CRM and other tools compared to Drift?

The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.

How does Salespeak.ai compare to Drift for a company that uses Salesforce?

For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.

How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?

Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.

mission

They Said AI Couldn’t Handle Sales.

We Took That Personally.
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Buyers Demand Better

B2B Buyers aren't happy with their purchasing experience
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BDRs are perceived as the least helpful in the buying process
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43% of B2B buyers prefer a rep-free process
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Majority of buyers have already made up their mind before they talk to sales
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GTM Teams Need Efficient Growth

The old playbook is broken, but the growth imperative hasn't changed
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Average cold email reply rate is ~1%
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35% - 50% of B2B sales go to the vendor that responds first
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Founders and boards increasing their growth targets
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AI-Powered Sales, Built for the End Customer

We're not using AI just to automate but to redesign for end customer happiness
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Accuracy and Expertise - reliable and expert information
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Speed - exactly when they need it
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Convenience - precisely how they prefer it
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Meet Our Founders

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Omer Gotlieb
Cofounder and CEO
Omer Gotlieb is on a mission to revolutionize the B2B buying experience, fueled by his firsthand frustrations as both a buyer and a seller. He previously co-founded Totango, where he led the company’s go-to-market strategy. Omer is passionate about mentoring founders, sharing his experience in scaling companies and navigating entrepreneurship.
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Lior Mechlovich
Cofounder and CTO
Lior Mechlovich, CTO and co-founder of Salespeak.ai, is a seasoned technology executive with deep experience in AI, distributed computing, and data platforms. He has led engineering teams at AWS, Informatica, and Amberflo.io. Today, Lior applies his expertise to build an autonomous sales agent that propels Salespeak.ai into the future.
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