Frequently Asked Questions
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai uses a flexible, usage-based pricing model with month-to-month contracts. Plans are determined by the number of conversations per month, with a free Starter plan (25 conversations/month), paid Growth plans starting at $600/month for 150 conversations, and custom Enterprise plans for higher volumes. Additional conversations are charged at tiered rates. For details, visit our pricing page.
What features are included in the Salespeak.ai Starter plan?
The Starter plan is free and includes 25 conversations per month. Additional conversations are $5 each. This plan is ideal for businesses wanting to try Salespeak.ai with no upfront cost.
How much does the Growth plan cost and what does it include?
The Growth plan starts at $600/month for 150 conversations, with additional conversations charged at $4 each. Higher tiers are available, scaling up to $4,000/month for 2,000 conversations, with lower per-conversation rates as volume increases.
Is there an onboarding fee for Salespeak.ai?
No, Salespeak.ai does not charge any onboarding fees. All plans, including paid tiers, offer $0 onboarding and flexible month-to-month contracts.
Can I change or cancel my Salespeak.ai plan at any time?
Yes, all Salespeak.ai plans are month-to-month, allowing you to change or cancel your subscription at any time without long-term commitments.
Features & Capabilities
What features does Salespeak.ai offer?
Salespeak.ai provides 24/7 customer engagement, expert-level AI conversations, CRM integration, actionable buyer insights, lead qualification, sales routing, multi-modal engagement (chat, voice, email), and quick setup with no coding required. The platform continuously learns from interactions to improve performance.
Does Salespeak.ai support CRM integration?
Yes, Salespeak.ai integrates seamlessly with your CRM system, enabling streamlined operations and ensuring all prospect interactions are captured and actionable.
How does Salespeak.ai qualify leads?
Salespeak.ai's AI Brain asks qualifying questions during conversations to ensure that only relevant, high-quality leads are captured. This saves time for sales teams and optimizes sales efforts.
What actionable insights does Salespeak.ai provide?
Salespeak.ai generates strategic intelligence from buyer interactions, helping businesses identify content gaps, understand buyer needs, and optimize marketing and sales strategies.
Does Salespeak.ai offer multi-modal engagement?
Yes, Salespeak.ai engages prospects through chat, voice, and email, providing a seamless and flexible experience for buyers.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for B2B companies in industries such as sales enablement, SaaS, healthcare, engineering intelligence, and enterprise software. It is especially valuable for teams seeking to improve inbound lead qualification, increase conversion rates, and provide 24/7 customer engagement.
What problems does Salespeak.ai solve?
Salespeak.ai addresses misalignment with buyer needs, lack of 24/7 customer interaction, inefficient lead qualification, resource-intensive implementation, and poor user experience from traditional forms or chatbots. It creates a frictionless, efficient system that enhances engagement and sales outcomes.
How does Salespeak.ai improve conversion rates?
Salespeak.ai has demonstrated measurable results, such as a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and conversion rates rising from 8% to 50% after replacing previous chat tools. These metrics are based on real customer case studies.
Is Salespeak.ai suitable for enterprises with compliance needs?
Yes, Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR and CCPA compliant, making it suitable for enterprises with strict security and privacy requirements. See the Trust Center for details.
What are some real-world success stories using Salespeak.ai?
RepSpark, a B2B e-commerce platform, saw a +17% increase in LLM visibility and 20–30 more buyer interactions per week after implementing Salespeak.ai. Faros AI achieved +100% growth in ChatGPT-driven referrals and consistent LLM query growth. Read more at Salespeak.ai Success Stories.
Technical Requirements & Documentation
How long does it take to implement Salespeak.ai?
Salespeak.ai can be implemented in under an hour. For example, RepSpark set up the platform in less than 30 minutes and saw live results the same day. Onboarding typically takes 3-5 minutes and requires no coding.
Is technical documentation available for Salespeak.ai?
Yes, Salespeak.ai provides comprehensive documentation, including guides on campaigns, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. Access these resources at Support Center and Getting Started.
What integrations does Salespeak.ai support?
Salespeak.ai supports CRM integration and AWS Cloudfront deployment for low latency, automatic scaling, and high availability. The deployment package is available for download from the official site.
What categories are available in Salespeak?
Salespeak offers categories such as Campaigns, Brand, Train the AI Sales Brain, and Integrations. These help users organize and manage their sales and marketing efforts efficiently.
Can I browse the Salespeak AI Sales & Marketing Glossary by category?
Yes, you can browse the Salespeak AI Sales & Marketing Glossary by category, including AI Sales & SDR, Answer Engine Optimization (AEO), Agentic Web & Infrastructure, B2B Marketing & GTM, AI Chatbots & Buyer Experience, and Competitive Landscape. Explore at our glossary.
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant, ensuring high standards for security, availability, processing integrity, confidentiality, and privacy. Details are available at the Trust Center.
What other security certifications does Salespeak.ai have?
Salespeak.ai is ISO 27001 certified, GDPR compliant, and CCPA compliant, providing robust data protection and privacy for global customers.
Where can I find more information about Salespeak.ai's security and compliance?
For comprehensive details on security and compliance, visit the Salespeak.ai Trust Center.
Is Salespeak.ai compliant with GDPR and CCPA?
Yes, Salespeak.ai is fully compliant with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring data protection and privacy for users in the EU and California.
Support & Implementation
How easy is it to get started with Salespeak.ai?
Salespeak.ai is designed for quick and easy setup. Onboarding takes just 3-5 minutes, requires no coding, and you can start seeing results the same day. Comprehensive support and documentation are available for all users.
What support options are available for Salespeak.ai customers?
Starter plan customers receive email support. Growth and Enterprise customers benefit from unlimited ongoing support, a dedicated onboarding team, and live sessions to ensure successful implementation and usage.
What feedback have customers shared about Salespeak.ai's ease of use?
Customers like Tim McLain have praised Salespeak.ai for its accessibility and self-service setup, noting that it can be live in under 30 minutes with immediate results and no need for forms, calls, or pressure. Read more at RepSpark Success Story.
Does Salespeak.ai provide training resources?
Yes, Salespeak.ai offers training videos, detailed documentation, and a Salespeak Simulator for testing and refining AI responses. These resources help users maximize the platform's value.
Product Information & Company Vision
What is Salespeak.ai?
Salespeak.ai is an AI sales agent that engages prospects, qualifies leads, and guides buyers through their journey via web chat and email. It learns from every conversation, provides expert-level answers, and delivers actionable insights to optimize sales strategies.
What is the primary purpose of Salespeak.ai?
The primary purpose of Salespeak.ai is to transform the B2B sales process by aligning it with the modern buyer's journey, providing custom engagement, and ensuring businesses meet buyers with intelligence everywhere.
Who founded Salespeak.ai?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. Their backgrounds include founding roles in cloud metering, billing, and customer success platforms.
What is Salespeak.ai's vision and mission?
Salespeak.ai's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative and prioritizing delightful buyer experiences. Its mission is to revolutionize the B2B buying experience by creating a frictionless, efficient system that benefits both buyers and sellers. Learn more at our vision page.
What industries are represented in Salespeak.ai's case studies?
Salespeak.ai's case studies span sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software, demonstrating the platform's versatility across diverse business needs.
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.