Frequently Asked Questions
Agent Analytics Product Overview
What is Agent Analytics and what does it do?
Agent Analytics is a free analytics tool from Salespeak that provides visibility into how AI models like ChatGPT, Perplexity, and Claude access your website. It shows which pages these models request, which models are accessing them, and how AI-driven traffic converts. Unlike traditional analytics tools, Agent Analytics captures server-side requests at the CDN level, offering factual, observable data about AI model activity on your site. [Source]
How does Agent Analytics differ from Google Analytics?
Google Analytics tracks browser-based human sessions and referral traffic, but it cannot detect when AI models access your site to generate answers. Agent Analytics, on the other hand, detects AI model requests at the CDN or infrastructure level, providing visibility into which pages AI models access, which models are involved, and how often. This closes the visibility gap left by traditional analytics tools. [Source]
Which AI models does Agent Analytics track?
Agent Analytics tracks major AI models including ChatGPT, Perplexity, and Claude. It provides a breakdown of activity by model, showing which models access which pages and how frequently. [Source]
What kind of data does Agent Analytics provide?
Agent Analytics provides data on which pages AI models access, which models are accessing them, referral traffic from AI models, conversions tied to AI referrals, trends over time, and recent AI activity. All data is based on direct server-side observation, not estimates. [Source]
Is Agent Analytics really free?
Yes, Agent Analytics is 100% free to use. There are no setup fees or ongoing costs. You can get started in minutes by adding a tracking snippet to your site. [Source]
How quickly can I start seeing data after setup?
After adding the tracking snippet to your site, data becomes available within 24 hours. The setup process takes just a few minutes. [Source]
What are the technical requirements for using Agent Analytics?
To use Agent Analytics, you need to add a tracking snippet to your website. No additional software or complex integration is required. Data is collected at the server-side CDN level, not via JavaScript tracking. [Source]
What specific metrics does Agent Analytics track?
Agent Analytics tracks metrics such as pages accessed, model views, and citations. For example, you might see 12,847 pages accessed (up 23%), 45.2K model views (up 18%), and 3,219 citations (up 42%). [Source]
What visualizations are available in the Agent Analytics dashboard?
The dashboard provides a comprehensive view of AI traffic, including overall AI model activity, page-level breakdowns, referral and conversion data, trend lines, and a live activity feed of recent AI model requests. [Source]
How does Agent Analytics help with conversion attribution?
Agent Analytics connects conversions on your site back to AI referral sources, allowing you to measure how AI-driven traffic converts compared to other channels. This helps you understand the impact of AI-assisted research on your business outcomes. [Source]
Who should use Agent Analytics?
Agent Analytics is designed for marketing, growth, RevOps, and analytics teams who want visibility into how AI models interact with their content. It's especially relevant for teams tracking attribution, traffic sources, and conversions from AI-driven channels. [Source]
What are some practical use cases for Agent Analytics?
Use cases include understanding which pages AI models access most, identifying gaps in content visibility, measuring the impact of AI-driven referrals, and reporting on AI traffic and conversions to stakeholders. [Source]
Does Agent Analytics provide optimization recommendations?
No, Agent Analytics is a visibility and analytics tool. It does not provide SEO or optimization recommendations, nor does it predict what AI models "think" about your brand. It simply reports factual data about AI model activity on your site. [Source]
How do I get started with Agent Analytics?
You can get started by signing up at IsYourWebsiteReady.ai and following the setup instructions to add the tracking snippet to your site. The process is quick and data is available within 24 hours. [Source]
Can Agent Analytics help me identify which content is most visible to AI models?
Yes, Agent Analytics provides page-level breakdowns showing which content is accessed most frequently by different AI models. This helps you understand which parts of your site are most visible and influential in AI-generated answers. [Source]
What is the setup process for Agent Analytics?
The setup process involves signing up, adding a tracking snippet to your website, and waiting for data to populate (usually within 24 hours). No coding or complex integration is required. [Source]
How does Agent Analytics handle privacy and data security?
Agent Analytics collects only server-side request data from AI models and does not track or store personally identifiable information about human visitors. All data is handled in accordance with best practices for privacy and security. [Source]
Can I see live AI activity on my website?
Yes, the Agent Analytics dashboard includes a live activity feed that displays recent AI model requests as they happen, giving you real-time visibility into AI traffic. [Source]
How can Agent Analytics help me report on AI-driven traffic to stakeholders?
Agent Analytics provides clear, factual reports on AI model activity, page access, referral traffic, and conversions. This data can be used to demonstrate the impact of AI-driven channels to stakeholders and inform marketing strategies. [Source]
Salespeak Platform & Company Context
What is Salespeak.ai?
Salespeak.ai is an AI sales agent platform that helps businesses engage with prospects, qualify leads, and guide them through the buying journey. It interacts via web chat or email, learns from previous conversations, and integrates with CRM systems to optimize sales strategies. [Source]
What are the key features of Salespeak.ai?
Key features include 24/7 customer engagement, expert-level conversations trained on your content, seamless CRM integration, actionable insights from buyer interactions, and quick setup with no coding required. [Source]
How quickly can Salespeak.ai be implemented?
Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. Customers have reported seeing live results the same day as setup. [Source]
What performance improvements have customers seen with Salespeak.ai?
Customers have reported a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and conversions increasing from 8% to 50% after replacing previous chat tools. [Source]
What pain points does Salespeak.ai solve?
Salespeak.ai addresses pain points such as missed leads due to lack of 24/7 engagement, slow or complex implementation, poor lead qualification, and the need for better user experiences compared to traditional forms or chatbots. [Source]
What industries does Salespeak.ai serve?
Salespeak.ai serves industries including sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software, as demonstrated in its published case studies. [Source]
What is the pricing model for Salespeak.ai?
Salespeak.ai offers month-to-month contracts with usage-based pricing. The Starter Plan is free for up to 25 conversations per month, with paid plans starting at $600/month for 150 conversations. Enterprise plans are available for higher volumes. [Source]
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant. For more details, visit the Salespeak Trust Center. [Source]
How does Salespeak.ai compare to traditional chatbots?
Unlike basic chatbots, Salespeak.ai offers intelligent, expert-level conversations trained on your content, seamless CRM integration, and actionable insights. It is designed to improve user experience and drive higher conversion rates. [Source]
What customer feedback has Salespeak.ai received regarding ease of use?
Customers like Tim McLain have praised Salespeak.ai for its accessibility and self-service setup, noting that it can be live in under 30 minutes with immediate results and no need for forms or onboarding calls. [Source]
What are some real-world success stories with Salespeak.ai?
RepSpark achieved a 17% increase in LLM visibility and 20–30 additional buyer interactions per week. Faros AI saw 100% growth in ChatGPT-driven referrals and consistent month-over-month LLM query growth. [Source]
How does Salespeak.ai help with inbound activity on websites?
Salespeak.ai increases inbound activity by providing 24/7 engagement, capturing leads instantly, and offering intelligent conversations that convert visitors into qualified prospects. [Source]
Where can I find technical documentation for Salespeak.ai?
Technical documentation, including guides on campaigns, qualification criteria, and AWS Cloudfront integration, is available at the Salespeak Support Center. [Source]
Where can I read more insights and updates from Salespeak?
You can read the latest articles and insights on the Salespeak blog, including company news, product updates, and industry trends. [Source]
What is the vision and mission of Salespeak.ai?
Salespeak.ai's vision is to delight, excite, and empower buyers by rewriting the sales narrative and prioritizing delightful buyer experiences. Its mission is to revolutionize the B2B buying experience by creating a frictionless, efficient system that enhances customer engagement and satisfaction. [Source]
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.