Frequently Asked Questions
Product Overview & Purpose
What is Salespeak's AWS CloudFront Lambda@Edge integration?
Salespeak's AWS CloudFront Lambda@Edge integration is a solution that detects AI crawlers at the CDN edge, serves them AI-optimized content, and logs every visit to your analytics dashboard. It leverages AWS Lambda@Edge functions deployed to your CloudFront distribution, enabling real-time detection and content optimization for AI bots like GPTBot, ClaudeBot, and PerplexityBot. [Source]
Why is it important to track AI crawlers on my website?
AI crawlers now account for 66% of internet traffic, but traditional analytics tools like Google Analytics do not detect them because they do not execute JavaScript. Tracking AI crawlers helps you understand which bots are accessing your content, optimize for AI citation, and measure the impact of your AEO (Answer Engine Optimization) efforts. [Source]
What is the main benefit of using Lambda@Edge for AEO tracking?
Lambda@Edge allows AI crawler detection and content optimization to occur at over 400 global edge locations, minimizing latency and ensuring that detection happens before requests reach your origin server. This approach fits seamlessly into existing AWS security and compliance frameworks, with no need for new vendors or additional infrastructure. [Source]
How does Salespeak's CloudFront integration differ from other AEO tracking solutions?
Unlike application-layer solutions or third-party CDN layers, Salespeak's CloudFront integration runs entirely within your AWS account, using your IAM policies and compliance posture. It avoids procurement and security review headaches, and provides automatic scaling and updates as new AI crawlers emerge. [Source]
Features & Capabilities
What features does Salespeak's AWS CloudFront Lambda@Edge integration offer?
Key features include real-time AI crawler detection, AI-optimized content serving, detailed analytics dashboard, cache bypass for bots, and automatic updates for new AI User-Agents. The system logs bot visits, identifies bot types, tracks crawl frequency, and provides page-level AI traffic breakdowns. [Source]
How does the AI crawler detection work?
The viewer request handler Lambda@Edge function analyzes the User-Agent header against a maintained list of AI crawlers (e.g., GPTBot, ClaudeBot, PerplexityBot, Google-Extended, BingPreview, Amazonbot). It logs the visit to Salespeak's analytics API with details such as crawler identity, URL, timestamp, and edge location. [Source]
What is AI-optimized content and how is it served?
AI-optimized content is your website content restructured for how large language models (LLMs) parse information. It uses definitive language patterns, higher entity density, question-formatted headers, and structured data to increase citation probability. The origin response handler Lambda@Edge function fetches this content from an alternate origin and injects it into the HTML response for AI crawlers only. [Source]
How does cache bypass work for AI visitors?
When an AI crawler is detected, Salespeak's integration sets CloudFront cache behavior to bypass, ensuring the bot always receives fresh, optimized content from your alternate origin. Human visitors continue to benefit from standard CloudFront caching. [Source]
What types of analytics does the Salespeak dashboard provide?
The dashboard shows AI crawler visits by bot type, crawl frequency trends, edge location data, optimized content serving rates, and page-level AI traffic breakdowns. This data helps you identify which pages attract or are ignored by AI crawlers, informing your AEO strategy. [Source]
How does Salespeak keep its AI crawler detection list up to date?
Salespeak manages function versioning and updates the detection list as new AI User-Agents emerge. These updates are deployed automatically, so you do not need to take any action to stay current. [Source]
Implementation & Technical Requirements
What is the setup process for Salespeak's AWS CloudFront Lambda@Edge integration?
The setup process is automated: 1) Connect your AWS account to Salespeak using an IAM role with scoped permissions for CloudFront and Lambda, 2) Select your CloudFront distribution from the dashboard, 3) Salespeak deploys the Lambda@Edge functions, and 4) AI crawler visits start appearing in your analytics dashboard. No manual Lambda coding or CloudFormation templates are required. [Source]
Do I need to manually update my CloudFront distribution when new AI crawlers appear?
No, Salespeak manages updates to the Lambda@Edge functions and detection lists automatically. You do not need to recreate or manually update your CloudFront distribution as new AI crawlers emerge. [Source]
What permissions are required to connect Salespeak to my AWS account?
You need to provide an IAM role with scoped permissions for CloudFront and Lambda. Salespeak deploys Lambda@Edge functions only to your specified distribution and cannot access other AWS resources such as S3 buckets or databases. [Source]
Does the integration impact website performance for human visitors?
No, the Lambda@Edge functions run asynchronously and do not block responses for human visitors. Human users continue to experience your standard site with no added latency. [Source]
What data does Salespeak's Lambda@Edge integration access?
The integration accesses HTTP request headers (such as User-Agent and URL) and response HTML. It does not access PII, cookies, or session data, and operates within your AWS account under your IAM policies. [Source]
How much does it cost to run Salespeak's Lambda@Edge integration?
For most sites, Lambda@Edge execution costs are negligible, typically single-digit dollars per month, since AI crawler traffic is a small fraction of total requests. You are charged per request and per compute duration, but there are no additional vendor fees if you are already using CloudFront. [Source]
Security & Compliance
How does Salespeak's integration fit within AWS security and compliance frameworks?
Salespeak's Lambda@Edge functions run inside your AWS account, under your existing IAM policies and compliance posture. No new vendors are introduced, and the integration does not access sensitive data outside the CloudFront distribution. [Source]
Is Salespeak SOC2 or ISO 27001 certified?
Yes, Salespeak is SOC2 compliant and adheres to ISO 27001 standards, ensuring a high level of data integrity and confidentiality. For more details, visit the Salespeak Trust Center. [Source]
What data privacy measures are in place for Salespeak's Lambda@Edge integration?
The integration only accesses HTTP headers and response HTML, with no access to PII, cookies, or session data. All operations are governed by your AWS IAM policies, and Salespeak cannot access other AWS resources. [Source]
Use Cases & Benefits
Who should use Salespeak's AWS CloudFront Lambda@Edge integration?
This integration is ideal for enterprise teams already running on AWS CloudFront who want to detect, optimize for, and analyze AI crawler traffic without introducing new vendors or infrastructure. It is especially useful for organizations focused on AEO and AI citation optimization. [Source]
What problems does Salespeak's CloudFront integration solve?
It solves the problem of being blind to AI crawler traffic, which is invisible to traditional analytics tools. It enables you to serve optimized content to AI bots, increasing the likelihood of citation and improving your AEO outcomes. [Source]
How does Salespeak's integration help improve AI citation rates?
By serving AI-optimized content with definitive language, entity density, and structured data, Salespeak increases the probability that AI models will cite your content. For example, using phrases like "is defined as" can increase citation rates from 20.2% to 36.2%. [Source]
Can I use Salespeak's AEO tracking with other CDN providers?
Yes, Salespeak also offers integrations for Cloudflare (via Workers) and Nginx (via Lua modules). The architecture differs, but the outcome is the same: detect AI crawlers, serve optimized content, and log everything. [Source]
What are the advantages of using CloudFront over other CDN integrations for AEO?
CloudFront offers over 400 edge locations, seamless integration with AWS security and compliance, and negligible incremental costs for Lambda@Edge execution. It is best for teams already on AWS who want to avoid new vendors and maintain their existing security posture. [Source]
General Salespeak Platform Questions
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI-powered sales agent that transforms your website into a real-time, 24/7 sales expert. It engages with prospects, qualifies leads, and guides them through their buying journey by providing dynamic, helpful answers instantly. [Source]
What security certifications does Salespeak hold?
Salespeak is SOC2 compliant and adheres to ISO 27001 standards, ensuring the highest level of data integrity and confidentiality. [Source]
How quickly can Salespeak be implemented?
Salespeak can be fully implemented in under an hour, with onboarding taking just 3-5 minutes and no coding required. Customers have reported seeing live results the same day. [Source]
What customer success stories are available for Salespeak?
Salespeak has published case studies such as RepSpark's rapid deployment and measurable results, and Faros AI's growth through LLM traffic optimization. See Salespeak Success Stories for details. [Source]
What is the pricing model for Salespeak?
Salespeak offers a month-to-month, usage-based pricing model determined by the number of conversations per month. There is a free trial with 25 free conversations and no setup or commitment required. [Source]
What are the core problems Salespeak solves for businesses?
Salespeak addresses 24/7 customer interaction, misalignment with buyer needs, inefficient lead qualification, complex implementation, poor user experience, and pricing concerns by providing intelligent, always-on engagement and actionable insights. [Source]
How does Salespeak compare to other AI sales solutions?
Salespeak differentiates itself with 24/7 engagement, rapid implementation, intelligent conversations, proven results, tailored solutions, and unique features like real-time adaptive Q&A and seamless CRM integration. [Source]
What is the vision and mission of Salespeak?
Salespeak's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. Its mission is to transform the B2B sales process by acting as an AI brain and buddy that provides custom engagement and delight. [Source]
Where can I find news and updates about Salespeak and AEO?
You can find the latest news and updates about Salespeak and Answer Engine Optimization (AEO) on the AEO News page. [Source]
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.