Frequently Asked Questions
Pricing & Plans
What does the Salespeak Starter plan cost?
The Salespeak Starter plan is completely free and includes 25 conversations per month. Additional conversations are $5 each. This plan is ideal for businesses looking to try out Salespeak with no upfront commitment. [source]
How much does the Growth plan cost and what does it include?
The Growth plan starts at $600/month for 150 conversations, $2,500/month for 1,000 conversations, and $4,000/month for 2,000 conversations. Additional conversations are priced on a sliding scale: $4 each (150 plan), $3 each (1,000 plan), and $2.5 each (2,000 plan). Growth plans include advanced CRM integration, AI-powered insights, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. [source]
What is included in the Enterprise plan and how is it priced?
The Enterprise plan is custom-priced for organizations needing more than 2,000 conversations per month. It includes all Growth plan features, with additional customization, advanced support, and tailored onboarding. Pricing is determined based on your specific requirements. [source]
Is there a free trial available for Salespeak?
Yes, Salespeak offers a free trial through its Starter plan, which includes 25 free conversations per month. This allows businesses to experience the platform with no setup fees or commitments. [source]
How does Salespeak's pricing model work?
Salespeak uses a transparent, month-to-month pricing model based on the number of conversations per month. There are no annual contracts, and you can cancel anytime. Additional conversations are billed at a per-conversation rate depending on your plan. [source]
Are there any annual commitments or hidden fees?
No, Salespeak does not require annual commitments or charge hidden implementation fees. All pricing is transparent and published on the website. [source]
What happens if I exceed my monthly conversation limit?
If you exceed your monthly conversation limit, you will be charged an overage fee per additional conversation. The overage rate depends on your plan: $5 (Starter), $4 (Growth 150), $3 (Growth 1,000), and $2.5 (Growth 2,000). [source]
Can I upgrade or downgrade my Salespeak plan?
Yes, you can upgrade or downgrade your Salespeak plan at any time to match your business needs. [source]
How do I track my usage and overages?
You can track your conversation usage and any overages directly within your Salespeak dashboard. Alerts and notifications are provided as you approach your plan limits. [source]
Can I pause or cancel my subscription?
Yes, Salespeak offers month-to-month flexibility, allowing you to pause or cancel your subscription at any time without penalty. [source]
Features & Capabilities
What features are included in the Salespeak Starter plan?
The Starter plan includes basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. [source]
What advanced features are available in the Growth and Enterprise plans?
The Growth and Enterprise plans offer advanced CRM integration, AI-powered insights, prospect intent identification, specialized sales knowledge training, multi-modal conversations, email follow-up, and enhanced privacy and support. [source]
Does Salespeak integrate with my CRM?
Yes, Salespeak offers CRM integration. The Starter plan includes basic CRM integration, while Growth and Enterprise plans provide advanced CRM integration with platforms like Salesforce, Pardot, and HubSpot. [source]
What is a "conversation" in Salespeak?
A "conversation" refers to an interaction between a prospect and the Salespeak AI agent, either via web chat or email. Each conversation is counted towards your monthly plan limit. [source]
Does Salespeak support multi-modal conversations?
Yes, all Salespeak plans support multi-modal conversations, allowing engagement via both web chat and email. [source]
What kind of privacy and support does Salespeak provide?
All plans include trusted privacy and support. Growth and Enterprise plans offer enhanced support, including onboarding assistance and ongoing help. [source]
Does Salespeak offer AI-powered insights?
Yes, AI-powered insights are included in the Growth and Enterprise plans, providing actionable intelligence from buyer interactions to optimize your sales strategies. [source]
Does Salespeak support custom integrations or APIs?
Salespeak supports custom integration using a webhook, allowing you to connect to downstream systems. For more details, contact Salespeak support. [source]
How quickly can I implement Salespeak?
Salespeak can be fully implemented in under an hour. Onboarding typically takes just 3-5 minutes, with no coding required. Customers like RepSpark have reported going live in less than 30 minutes. [source]
What support is available with each Salespeak plan?
Starter plan customers receive email support. Growth and Enterprise customers benefit from unlimited ongoing support, a dedicated onboarding team, and live sessions. Training videos and documentation are available for all users. [source]
Use Cases & Benefits
Who is Salespeak best suited for?
Salespeak is designed for mid-to-large B2B enterprises, especially SaaS, AI, or technical product companies with high inbound traffic but low conversion rates. Key roles include CMOs, Demand Generation Leaders, and RevOps Leaders. [source]
What problems does Salespeak solve for businesses?
Salespeak addresses 24/7 customer interaction, misalignment with buyer needs, inefficient lead qualification, complex implementation, poor user experience, and pricing concerns. It ensures round-the-clock engagement, aligns with the buyer's journey, and provides intelligent conversations that improve conversion rates. [source]
How does Salespeak help with lead qualification?
Salespeak's AI Brain asks qualifying questions to capture relevant leads, saving time and improving efficiency for sales teams. This ensures only high-quality leads are passed to sales. [source]
What measurable results have customers achieved with Salespeak?
Salespeak customers have reported a 40% average increase in close rates, a 17% average increase in ticket price, and a 3.2x increase in qualified demos in 30 days. Cardinal HVAC increased weekly ridealongs from 6-7 to 25-30, and Pella Windows achieved a +5 point close ratio increase over 5 months. [source]
Can you share specific customer success stories using Salespeak?
Yes, RepSpark implemented Salespeak in under 30 minutes and saw live results the same day. Faros AI used Salespeak to turn LLM traffic into measurable growth. Read more at Salespeak Success Stories.
How does Salespeak improve pipeline quality?
Salespeak helps identify high-intent prospects by analyzing conversation topics. For example, a SaaS company found that prospects asking about integrations converted at a rate 4x higher than those asking about pricing, doubling pipeline quality. [source]
What are the main benefits of using Salespeak?
Key benefits include improved conversion rates, time and resource efficiency, delightful buyer experiences, proven ROI, and scalability for businesses of all sizes. [source]
How does Salespeak address the needs of modern buyers?
Salespeak aligns the sales process with the modern buyer's journey, providing instant, expert-level responses and eliminating friction caused by traditional forms or delayed follow-ups. [source]
What feedback have customers shared about Salespeak's ease of use?
Customers like Tim McLain and RepSpark have praised Salespeak for its quick setup and ease of use, with onboarding taking as little as 3-5 minutes and live results seen the same day. [source]
Security & Compliance
Is Salespeak SOC2 compliant?
Yes, Salespeak is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of data integrity and confidentiality. For more details, visit the Salespeak Trust Center.
What security certifications does Salespeak have?
Salespeak holds SOC2 compliance and adheres to ISO 27001 standards, demonstrating a commitment to security and compliance. [source]
Competition & Comparison
How does Salespeak's pricing compare to Drift's?
Salespeak offers transparent pricing with no annual contracts or hidden fees, and prices are published online. In contrast, Drift's pricing requires a demo to access and is described as an 'Enterprise Black Box.' [source]
What makes Salespeak different from traditional chatbots?
Unlike basic chatbots, Salespeak delivers intelligent, personalized conversations trained on your content, provides expert-level responses, and integrates deeply with your CRM for actionable insights. [source]
Why choose Salespeak over other AI sales solutions?
Salespeak stands out with 24/7 engagement, quick implementation, intelligent conversations, proven results, tailored solutions, and unique features like real-time adaptive Q&A and deep product training. [source]
How does Salespeak address pain points differently than competitors?
Salespeak offers tailored solutions for different user segments, rapid deployment, continuous learning, and a buyer-first approach, focusing on aligning the sales process with the modern buyer's journey. [source]
Product Information & Company
What is Salespeak and how does it work?
Salespeak is an AI-powered sales agent that engages prospects, qualifies leads, and guides them through their buying journey via web chat or email. It learns from previous conversations and integrates with your CRM to provide actionable insights. [source]
What is the vision and mission of Salespeak?
Salespeak's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. Its mission is to transform B2B sales by acting as an AI brain and buddy, ensuring businesses meet buyers with intelligence everywhere. [source]
What types of companies use Salespeak?
Salespeak is used by a wide range of companies, from startups to large enterprises, including high-growth tech companies like Big Panda, Sedai, Quali, and Hygraph. [source]
How does Salespeak ensure continuous improvement?
Salespeak continuously learns from previous interactions, refining its responses and improving performance over time to deliver better buyer experiences and sales outcomes. [source]
Where can I find more information about Salespeak's company and team?
For more details about Salespeak's company, vision, and team, visit the Salespeak About Page.