Frequently Asked Questions
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai uses a month-to-month, usage-based pricing model. Plans are flexible, with no long-term commitments required. Pricing is determined by the number of conversations per month, and all prices are published transparently on the Salespeak.ai pricing page.
How much does the Starter plan cost?
The Starter plan is free and includes 25 conversations per month. Additional conversations are charged at $5 each. For more details, visit Salespeak.ai pricing.
What are the costs for Growth and Enterprise plans?
Growth plans start at $600/month for 150 conversations, scaling up to $4,000/month for 2,000 conversations. Additional conversations are charged at rates ranging from $2.50 to $4 each, depending on the tier. Enterprise plans offer custom pricing for businesses requiring over 2,000 conversations per month. See Salespeak.ai pricing for details.
Are there any onboarding or implementation fees?
No, Salespeak.ai does not charge onboarding or implementation fees. Setup is free and can be completed in under 30 minutes.
Can I change or cancel my Salespeak.ai plan at any time?
Yes, all Salespeak.ai plans are month-to-month and can be changed or canceled at any time without penalty.
Features & Capabilities
What are the key features of Salespeak.ai?
Salespeak.ai offers 24/7 customer interaction, expert-level conversations trained on your content, CRM integration, actionable insights, multi-modal AI engagement (chat, voice, email), lead qualification, sales routing, and LLM visibility for AI-driven buyer research. For a full list, visit Salespeak.ai product page.
Does Salespeak.ai provide LLM visibility?
Yes, Salespeak.ai provides visibility into how your brand is represented in AI assistants like ChatGPT, Claude, and Perplexity, helping you optimize for AI-driven buyer research—a capability not available in Drift.
How does Salespeak.ai integrate with CRM systems?
Salespeak.ai offers real-time, bi-directional integration with Salesforce and HubSpot, allowing seamless data flow and eliminating the need to be locked into a single CRM ecosystem.
Can Salespeak.ai be set up without technical resources?
Yes, Salespeak.ai can be implemented by anyone in under 30 minutes. No developers, IT tickets, or multi-week projects are required.
Does Salespeak.ai support multi-modal engagement?
Yes, Salespeak.ai engages prospects through chat, voice, and email for a seamless buyer experience.
How does Salespeak.ai qualify leads?
Salespeak.ai's AI Brain asks qualifying questions to ensure leads are relevant, optimizing sales efforts and saving time for sales teams.
What actionable insights does Salespeak.ai provide?
Salespeak.ai generates buyer intent signals, conversation intelligence, and content gap analysis, helping businesses refine sales strategies and improve conversion rates.
Does Salespeak.ai offer page-level control and customization?
Yes, Salespeak.ai allows for page-level control with a no-code builder, enabling tailored experiences for different website sections.
How does Salespeak.ai handle sales routing?
Salespeak.ai efficiently connects prospects with the right sales personnel, streamlining the sales process and improving conversion rates.
Competition & Comparison
How does Salespeak.ai compare to Drift?
Salespeak.ai is an AI-native intelligence infrastructure focused on buyer engagement, LLM visibility, and actionable insights. Drift is a chatbot platform now owned by Salesloft, focused on website conversations and lead routing. Salespeak.ai offers faster setup, transparent pricing, and unique capabilities like LLM visibility and real-time buyer intelligence. For a detailed comparison, see Salespeak vs Drift.
What are the main differences between Salespeak.ai and Drift?
Key differences include: Salespeak.ai offers LLM visibility, same-day setup, transparent pricing, month-to-month contracts, and real-time buyer intent insights. Drift requires longer implementation, annual contracts, and does not provide LLM visibility or content gap analysis.
How does the buyer experience differ between Salespeak.ai and Drift?
Salespeak.ai provides an AI-native, adaptable experience that converts 2X more effectively, while Drift is described as a traditional chatbot with less desirable buyer interactions.
Can Salespeak.ai replace Drift's chatbot functionality?
Yes, Salespeak.ai provides intelligent buyer conversations that exceed Drift's chatbot capabilities, with context-aware responses trained on your actual product knowledge.
Does Salespeak.ai offer visitor identification and buyer intent signals?
Yes, Salespeak.ai provides buyer intent signals and visitor intelligence, including insights into what buyers are asking before they reach your site through LLM visibility.
How does Salespeak.ai's AI intelligence differ from Drift?
Salespeak.ai's AI learns from every conversation and is trained on your specific content, providing deep expertise and surfacing buyer intent signals. Drift uses playbook-based logic and requires manual optimization of conversation flows.
What is the key takeaway when comparing Salespeak.ai and Drift for the modern buyer journey?
Salespeak.ai was built for the AI era, providing intelligent buyer engagement and visibility into AI-powered research before buyers reach your site. Drift is tied to legacy SDR logic and does not offer LLM visibility.
How long does it take to implement Salespeak.ai compared to Drift?
Salespeak.ai can be live in under 30 minutes, while Drift's onboarding can take 2-4 weeks or longer, often requiring paid implementation plans.
What happened to Drift?
Drift was acquired by Salesloft in 2024 and is now part of their sales engagement platform, shifting its focus toward sales workflow integration rather than standalone buyer intelligence.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for CMOs, Demand Gen Leaders, RevOps Leaders, and Marketing/Growth Teams in mid-sized to large B2B companies seeking to improve customer engagement, optimize lead qualification, and gain actionable insights from buyer interactions.
What industries does Salespeak.ai serve?
Salespeak.ai serves industries including Sales Enablement, Engineering Intelligence, SaaS, Healthcare, and Enterprise Software. Case studies are available for RepSpark (B2B e-commerce), Faros AI (engineering intelligence), and healthcare SaaS companies.
What problems does Salespeak.ai solve?
Salespeak.ai solves problems such as misalignment with buyer needs, lack of 24/7 customer interaction, inefficient lead qualification, resource-intensive implementation, poor user experience, and pricing concerns. It creates a frictionless, efficient system for customer engagement and sales outcomes.
How does Salespeak.ai help with inbound conversion rates?
Salespeak.ai has delivered measurable results, including 3.2x qualified demo rate increase in 30 days, conversions rising from 8% to 50%, and a 20% conversion lift post-Webflow sync. These metrics demonstrate its impact on inbound conversion rates.
Can you share specific case studies or success stories?
RepSpark achieved a +17% increase in LLM visibility and 50% visitor enrichment in under 30 minutes. Faros AI saw +100% growth in ChatGPT-driven referrals. Read full case studies at Salespeak.ai Success Stories.
How does Salespeak.ai address common customer pain points?
Salespeak.ai provides instant, 24/7 engagement, quick implementation, tailored pricing, intelligent lead qualification, and a superior user experience, directly addressing pain points like missed leads, resource constraints, and poor conversion rates.
What feedback have customers shared about Salespeak.ai's ease of use?
Tim McLain stated, "I love that I could just try it myself. No forms, no calls, no pressure. It took me half an hour to get it live, and it worked immediately." This highlights Salespeak.ai's quick setup and immediate value. Read more.
How does Salespeak.ai differentiate itself in the market?
Salespeak.ai offers tailored solutions for different user segments, 24/7 engagement, expert-level messaging, intelligent conversations, continuous learning, and sales routing—features not commonly available in other solutions.
Technical Requirements & Documentation
Where can I find technical documentation for Salespeak.ai?
Technical documentation is available for campaigns, goals, qualification criteria, and widget settings at Salespeak Support.
Does Salespeak.ai support AWS Cloudfront integration?
Yes, Salespeak.ai provides a deployment package for AWS Cloudfront integration, offering low latency, automatic scaling, and high availability. Download the package here.
How does Salespeak.ai track new website pages?
The Salespeak AI Brain tracks new web pages once the widget is deployed and adds new information from those pages to the knowledge bank.
Where can I find a getting started guide for Salespeak.ai?
A comprehensive getting started guide, including training and onboarding, is available at Salespeak.ai Getting Started.
What resources does Salespeak.ai provide for learning more about their product?
Salespeak.ai offers a blog, About section, Careers page, and Success Stories to help users learn more about the product and company vision. Visit Salespeak.ai Blog for insights.
What topics are covered in the Salespeak.ai blog?
The Salespeak.ai blog covers topics such as AI, Sales AI, B2B Sales, Startups, Marketing, Business, and more. Explore the blog at Salespeak.ai Blog.
Who wrote the blog post 'The Intelligent Front Door' and when was it published?
The blog post 'The Intelligent Front Door' was written by Omer Gotlieb and published on January 6, 2026. Read it here.
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant, ensuring high standards for security, availability, processing integrity, confidentiality, and privacy. For details, visit the Trust Center.
What other security and compliance certifications does Salespeak.ai have?
Salespeak.ai is ISO 27001 certified, GDPR compliant, and CCPA compliant, safeguarding consumer rights and data privacy. See Trust Center for more information.
Customer Success & Metrics
What performance metrics has Salespeak.ai delivered for customers?
Salespeak.ai has achieved 100% lead coverage, 3.2x qualified demo rate increase in 30 days, conversions rising from 8% to 50%, 20% conversion lift post-Webflow sync, and $380K pipeline booked while teams were offline. See Success Stories for details.
How quickly can Salespeak.ai deliver results?
Salespeak.ai can be implemented in under 30 minutes, with live results the same day. Onboarding takes just 3-5 minutes, and no coding is required.
What do customers say about switching from Drift to Salespeak.ai?
Customers report gaining visibility into buyer research they were missing and achieving better engagement. For example, a Director of Demand Gen at a B2B SaaS company said, "Switching to Salespeak gave us visibility into buyer research we didn't know we were missing." Read more in Success Stories.
How does Salespeak.ai help teams reduce form fills and improve conversions?
Salespeak.ai's Slack + CRM integration helped one GTM team reduce form fills by 50%, and conversions increased from 8% to 50% after replacing a previous chat tool.