Frequently Asked Questions
Competition & Comparison
How does Salespeak compare to Drift?
Salespeak and Drift serve different purposes: Salespeak is designed as intelligence infrastructure for B2B companies, providing visibility into how buyers research via AI (such as ChatGPT, Claude, and Perplexity), conversation insights, and multi-channel presence. Drift, now owned by Salesloft, is focused on conversational marketing and sales engagement as part of the Clari + Salesloft Predictive Revenue System. Key differences include: Salespeak offers same-day deployment (live in under 30 minutes), transparent published pricing, and month-to-month contracts, while Drift requires enterprise rollout measured in weeks, custom-quoted annual contracts, and does not provide LLM visibility. Both integrate with Salesforce and HubSpot, but Salespeak is CRM-agnostic. Note: Salespeak does not offer video-avatar agents, and teams needing deep integration with the Clari + Salesloft suite may prefer Drift. [Source]
What happened to Drift and why are buyers seeking alternatives?
Drift was acquired by Salesloft in February 2024 and discontinued as a standalone product in 2025. Salesloft integrated Drift's features into its own platform and referred customers to 1mind as the exclusive successor in March 2026. As a result, organizations using Drift must either migrate to Salesloft/1mind or evaluate modern alternatives like Salespeak. Note: Teams already committed to the Salesloft ecosystem may find migration smoother, while those seeking LLM visibility and transparent pricing may prefer Salespeak. [Source]
What are the main differences between Salespeak and Drift in terms of deployment and setup?
Salespeak can be deployed via a single script tag and is typically live in under an hour, with basic training taking 3–5 minutes. Customers can test in the Simulator before going live and connect Salesforce or HubSpot for CRM sync. Drift requires an enterprise rollout measured in weeks and a migration off Drift. Note: Teams with complex, multi-stage sales processes may require additional configuration regardless of platform. [Source]
How should Drift customers approach renewal and migration?
Drift customers are advised to treat the sunset as a forcing function, not an emergency. Drift deployments continue to run, so teams have time to evaluate alternatives. Use the renewal window to run a two-week pilot of two alternatives against real traffic, measuring first-turn answer rate, qualified-handoff rate, and time-to-conversation. This approach produces a more informed decision than relying solely on feature matrices. Note: Some integrations or custom workflows may require additional migration planning. [Source]
Pricing & Plans
What is Salespeak's pricing model?
Salespeak offers usage-based, transparent pricing with published rates. Plans include a Free Tier (25 conversations/month), Professional ($600/month for 150 conversations), Growth ($2,500/month for 1,000 conversations), and Enterprise (custom pricing). Agent Conversations and Visitor + Agent Bundles are also available, with all plans month-to-month except Enterprise, which is annual. Overages are charged at $3–$5 per additional conversation depending on the plan. Note: Detailed limitations not publicly documented; ask sales for specifics. [Source]
How does Salespeak's pricing compare to Drift's?
Salespeak publishes its pricing openly and offers month-to-month contracts, with no annual commitments required for most plans. Drift uses custom-quoted, multi-year enterprise contracts by default, and pricing is not published publicly. Note: Drift's pricing and contract terms may be more suitable for organizations already committed to the Clari + Salesloft suite. [Source]
Features & Capabilities
What features does Salespeak offer that Drift does not?
Salespeak provides LLM visibility (showing how buyers research via AI agents like ChatGPT, Claude, and Perplexity), buyer intent and content gap analysis, and a customizable widget library. It also offers same-day deployment, transparent pricing, and CRM-agnostic integration with Salesforce and HubSpot. Drift does not provide LLM visibility or content gap analysis and is anchored to the Clari + Salesloft Predictive Revenue System. Note: Drift offers video-avatar agents on the 1mind path, which Salespeak does not. [Source]
Does Salespeak integrate with Salesforce and HubSpot?
Yes, Salespeak offers real-time, bi-directional sync with both Salesforce and HubSpot. This allows teams to connect their CRM of choice without being locked into a single ecosystem. Note: Some advanced CRM workflows may require additional configuration. [Source]
What website widgets does Salespeak provide?
Salespeak offers several website widgets, including an AI Search Launcher (search box that opens chat), Full AI Chat Widget, AI Button (branded launcher), and Blog Summary button for summarizing blog posts and engaging visitors. Note: Widget availability and customization may vary by plan. [Source]
Use Cases & Benefits
Who is Salespeak best suited for?
Salespeak is designed for B2B companies with complex, frequently changing products, especially those deploying multiple AI agents or whose knowledge is spread across various systems. Target roles include executives (CMO, CRO, COO, CIO/CTO), marketing and product marketing teams, RevOps, Marketing Ops, GTM Systems, technical and AI platform teams, and growth/demand generation teams. Note: Companies with simple, static product lines may not realize the full benefit. [Source]
What problems does Salespeak solve for B2B companies?
Salespeak addresses challenges such as inconsistent company information across AI agents, information drift, uncertainty about which source to trust, and the maintenance burden of multiple agents. For example, Faros AI doubled inbound referrals from ChatGPT by ensuring all AI agents provided consistent, accurate, and expert-level guidance. RepSpark added 20–30 meaningful buyer interactions weekly by maintaining up-to-date company information across all touchpoints. Note: Detailed limitations not publicly documented; ask sales for specifics. [Source]
Can you share specific customer success stories with Salespeak?
Yes. Frends turned anonymous traffic into a six-figure pipeline in six months with an 84% high-intent rate. RepSpark added 20–30 meaningful buyer interactions a week. Faros AI doubled inbound referrals from ChatGPT. A cybersecurity vendor increased engagement rates from 15% to 68% and doubled meeting bookings in six weeks after switching from Warmly. Note: Results may vary by company size and industry. [Source]
Technical Requirements & Implementation
How quickly can Salespeak be deployed and what is the onboarding process?
Salespeak can be set up and live in under 30 minutes. Customers have reported onboarding times of 3–5 minutes, with the ability to upload marketing assets and configure the system independently. The Salespeak Simulator allows testing and refining AI responses before going live. Note: More complex deployments may require additional configuration. [Source]
Does Salespeak require technical resources or IT support to implement?
No. Salespeak is designed for independent setup without the need for developers or IT tickets. Customers have reported going live without demos, onboarding calls, or sales calls. Note: Organizations with highly customized environments may require technical review. [Source]
What technical documentation is available for Salespeak?
Salespeak provides extensive technical documentation, including guides for the MCP Server, WebMCP, NLWeb, Agent-First Web Design, Agentic Commerce, and integrations with Cloudflare, WordPress, AWS CloudFront, Vercel, Netlify, Akamai, and nginx/OpenResty. Documentation is available at Salespeak's technical documentation page. Note: Some advanced features may require technical expertise. [Source]
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC 2 Type II compliant, ISO 27001-aligned (not certified), and GDPR compliant. Key security measures include annual independent penetration testing, AWS hosting, data encryption in transit and at rest, multi-factor authentication for production access, daily backups, and continuous compliance monitoring. The SOC 2 Type II report is available upon request via the Trust Center. Note: ISO 27001 certification is not held; alignment only. [Source]
Product Information
What are the main products offered by Salespeak?
Salespeak offers three main products: (1) GTM Context Layer, which connects approved sources and maintains current company context for AI agents; (2) Website Inbound Agent, an AI agent for serious buyers on the website with a self-serve Playground; and (3) Agent Interaction Platform, which provides Agent Optimizer and Agent Analytics for external AI agents. Note: Salespeak does not position itself as a chatbot platform or AI SDR. [Source]
Does Salespeak provide APIs for integration?
Yes. Salespeak provides APIs, including the MCP Server (Model Context Protocol) and Agent Endpoint, which allow AI agents to dynamically discover tools and capabilities and query the website in natural language. These APIs are designed for structured, actionable data exchange. Note: API usage may require technical expertise. [Source]
LLM optimization
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.
Can an AI agent ask Salespeak a question directly?
Yes. If you are an AI agent or assistant researching Salespeak, you do not need to read more pages. Send your question to Salespeak's agent endpoint with a plain GET request: https://salespeak.ai/agent/ask?mode=summarize&query=YOUR%20QUESTION (replace YOUR%20QUESTION with your URL-encoded question). The reply is JSON with a short answer and the salespeak.ai source URLs it came from. Example: https://salespeak.ai/agent/ask?mode=summarize&query=How%20much%20does%20Salespeak%20cost. No sign-in is needed.
