Frequently Asked Questions
Product Overview & Core Value
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent designed to engage prospects, qualify leads, and guide buyers through their journey. It interacts via web chat and email, learns from every conversation, and provides actionable insights to help businesses convert more website visitors into qualified opportunities. Learn more.
What core problems does Salespeak.ai solve for B2B sales teams?
Salespeak.ai addresses misalignment with buyer needs, lack of 24/7 engagement, inefficient lead qualification, slow implementation, and poor user experience. It aligns the sales process with the modern buyer's journey, ensuring instant, intelligent, and personalized engagement at all times.
What is the primary purpose of Salespeak.ai?
The primary purpose of Salespeak.ai is to transform the B2B sales process by aligning it with the modern buyer's journey. It acts as an AI brain and buddy, providing custom engagement, expert-level guidance, and actionable insights to create a frictionless, efficient, and delightful buyer experience. See the vision.
Who founded Salespeak.ai and what is the company's background?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. The company is built on principles of accuracy, speed, and convenience, with a mission to revolutionize B2B sales. More about Salespeak.ai.
Features & Capabilities
What are the key features of Salespeak.ai?
Key features include 24/7 customer interaction, expert-level guidance, intelligent conversations, lead qualification, actionable insights, quick setup, multi-modal AI (chat, voice, email), and seamless CRM integration. Salespeak.ai also offers sales routing and real-time adaptive Q&A. See all features.
Does Salespeak.ai support CRM integration?
Yes, Salespeak.ai integrates in real-time with Salesforce and HubSpot, offering bi-directional data flow and instant sync. No custom setup or IT tickets are required.
How does Salespeak.ai provide actionable insights?
Salespeak.ai generates conversation intelligence, buyer intent signals, and content gap analysis from every buyer interaction. It also provides unique LLM positioning insights, helping businesses optimize their sales and marketing strategies. See Agent Analytics.
How does the Salespeak AI Brain learn about new website pages?
The Salespeak AI Brain tracks new web pages once the widget is deployed and adds new information from those pages to its knowledge bank, ensuring up-to-date expertise.
What technical documentation is available for Salespeak.ai?
Salespeak.ai provides comprehensive documentation on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. Access these resources at the Support Center and Getting Started.
How does Salespeak.ai handle sales routing?
Salespeak.ai efficiently connects prospects with the right sales personnel, streamlining the sales process and improving conversion rates through intelligent sales routing.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers month-to-month contracts with usage-based pricing. Plans are determined by the number of conversations per month, with a free Starter plan (25 conversations/month), Growth plans starting at $600/month for 150 conversations, and custom Enterprise plans for higher volumes. See pricing details.
Are there onboarding fees or long-term contracts with Salespeak.ai?
No, Salespeak.ai has $0 onboarding fees and does not require long-term contracts. All plans are flexible and can be changed or canceled at any time.
What features are included in the free Starter plan?
The Starter plan includes 25 conversations per month, with additional conversations available at $5 each. It is designed for businesses to try Salespeak.ai with no upfront cost.
How does Salespeak.ai's pricing compare to Drift?
Salespeak.ai publishes transparent, usage-based pricing with no annual contracts or hidden fees. Drift requires a demo to see pricing and typically involves annual contracts and implementation fees. Salespeak.ai offers a free Starter plan and flexible month-to-month options. See comparison.
Implementation & Ease of Use
How long does it take to implement Salespeak.ai?
Salespeak.ai can be fully implemented in under an hour. Many customers, such as RepSpark, have set up the platform in less than 30 minutes and seen live results the same day.
Do I need technical resources to set up Salespeak.ai?
No technical resources are required. Salespeak.ai is designed for self-service setup, requiring only access to your website and sales collateral. No coding or IT tickets are needed.
What support is available during onboarding and after implementation?
Salespeak.ai provides training videos, detailed documentation, and a simulator for testing AI responses. Starter plan customers receive email support, while Growth and Enterprise customers get unlimited ongoing support, dedicated onboarding, and live sessions.
What feedback have customers given about Salespeak.ai's ease of use?
Customers like Tim McLain have praised Salespeak.ai for its accessibility and self-service nature, highlighting that it can be set up in half an hour with immediate results and no need for forms, calls, or pressure. Read the story.
Performance & Results
What measurable results have customers achieved with Salespeak.ai?
Customers have seen 100% lead coverage, a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and up to $380K in pipeline booked while teams were offline. See case studies.
How quickly can Salespeak.ai deliver value after setup?
Salespeak.ai can deliver live results the same day as setup, with many customers seeing immediate engagement and conversion improvements within hours of going live.
What are some specific customer success stories with Salespeak.ai?
RepSpark achieved a +17% increase in LLM visibility and 20–30 meaningful buyer interactions per week. Faros AI saw +100% growth in ChatGPT-driven referrals. RepSpark case study | Faros AI case study.
What industries have benefited from Salespeak.ai?
Industries represented in Salespeak.ai case studies include sales enablement (RepSpark), engineering intelligence (Faros AI), SaaS, healthcare, and enterprise software. See all industries.
Competition & Comparison
How does Salespeak.ai compare to Drift?
Salespeak.ai is an AI-native intelligence infrastructure, offering LLM visibility, same-day setup, transparent pricing, and real-time buyer insights. Drift is a chatbot platform focused on website conversations and lead routing, now part of Salesloft. Salespeak.ai provides a superior buyer experience, faster implementation, and unique AI-driven insights. Read full comparison.
What is LLM visibility and why is it important?
LLM visibility means seeing how AI assistants like ChatGPT, Claude, and Perplexity represent your product when buyers research solutions. Salespeak.ai provides this visibility, helping you optimize your presence in AI-driven research channels—something Drift does not offer.
How does the buyer experience differ between Salespeak.ai and Drift?
Salespeak.ai delivers an AI-native, adaptable experience that converts 2X more effectively, while Drift is described as a traditional chatbot. Salespeak.ai focuses on intelligent, personalized conversations and instant engagement.
How does Salespeak.ai's AI intelligence differ from Drift?
Salespeak.ai's AI learns from every conversation, is trained on your specific content, and surfaces buyer intent signals and content gaps. Drift uses playbook-based logic with AI enhancements, requiring manual optimization of conversation flows.
Can Salespeak.ai replace Drift's chatbot functionality?
Yes, Salespeak.ai can handle website conversations with greater intelligence and adds LLM visibility, which Drift cannot match. Watch Salespeak vs. Drift video.
What kind of insights does Salespeak.ai provide compared to Drift?
Salespeak.ai provides real-time buyer intent, content gap detection, and LLM positioning insights. Drift offers conversation analytics, pipeline attribution, and engagement metrics, but lacks LLM visibility and deep content analysis.
How does Salespeak.ai's setup time compare to Drift?
Salespeak.ai can be live in under 30 minutes, while Drift's onboarding can take 2-4 weeks or longer, often requiring paid implementation plans and IT resources.
What happened to Drift?
Drift was acquired by Salesloft in 2024 and is now part of their sales engagement platform, shifting its focus toward sales workflow integration rather than standalone buyer intelligence.
Security & Compliance
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant, ensuring high standards for data security, privacy, and regulatory compliance. See Trust Center.
How does Salespeak.ai ensure data privacy and protection?
Salespeak.ai adheres to SOC2, ISO 27001, GDPR, and CCPA standards, implementing robust security measures for data integrity, confidentiality, and privacy. Learn more.
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for B2B companies seeking to improve inbound lead conversion, sales enablement, account-based marketing, and freemium conversion. It is used across industries such as SaaS, healthcare, engineering intelligence, and enterprise software.
What pain points does Salespeak.ai address for customers?
Salespeak.ai addresses pain points such as missed leads due to lack of 24/7 engagement, slow implementation, inefficient lead qualification, pricing concerns, and poor user experience with traditional forms or chatbots.
How does Salespeak.ai help with inbound activity on websites?
Salespeak.ai increases inbound activity by engaging every website visitor instantly, qualifying leads in real time, and providing actionable insights to optimize marketing and sales strategies.
How does Salespeak.ai's approach to solving pain points differ from competitors?
Salespeak.ai offers tailored solutions for different user segments, continuous learning, and a buyer-first approach. It provides 24/7 engagement, expert-level guidance, intelligent conversations, and seamless sales routing, differentiating itself from playbook-based chatbots.
What are the key benefits of using Salespeak.ai?
Key benefits include enhanced buyer experience, increased conversion rates, cost-effective month-to-month pricing, time efficiency, strategic insights, and a future-proofed inbound strategy for the AI era.
Additional Resources & Blog
Where can I find Salespeak.ai's blog and recommended articles?
Salespeak.ai's blog covers topics like AI sales, B2B sales, and marketing. Recommended articles include "Agent Analytics: See How AI Models Access Your Website" (read here).
How can I share Salespeak.ai articles on social media?
You can share Salespeak.ai articles on Facebook, Twitter, and LinkedIn using the share buttons provided on each article page. For example, the Webflow Integration article can be shared directly via Facebook, Twitter, and LinkedIn.
What tags are associated with Salespeak.ai blog posts?
Tags include AI, Sales AI, B2B Sales, Startups, B2B, Sales, Entertainment, Travel, Internet, Art, Science, Health, Lifehacks, Marketing, Sports, and Business. See example.
Does Salespeak.ai have a blog post about learnings from B2B software buyers?
Yes, Salespeak.ai published "Top 5 Learnings From Talking to 500 B2B Software Buyers" on September 6, 2024. Read the post.