Frequently Asked Questions
Pricing & Plans
How does Salespeak's pricing model work?
Salespeak offers a month-to-month, usage-based pricing model. You pay based on the number of conversations per month, and there are no long-term contracts required. This provides flexibility and scalability for businesses of all sizes. Source
Do I need to sign a long-term contract to use Salespeak?
No, Salespeak does not require a long-term contract. You can use the platform on a month-to-month basis and cancel anytime. Source
Is there a free trial available for Salespeak?
Yes, Salespeak provides 25 free conversations to start, allowing you to try the platform with no setup or commitment. Source
Are there onboarding fees when switching to Salespeak?
No, Salespeak does not charge onboarding fees. You can get started without any additional costs. Source
How does Salespeak's pricing compare to Qualified?
Salespeak offers flexible, month-to-month, usage-based pricing, while Qualified typically requires a 3-year contract minimum. This makes Salespeak more accessible for businesses seeking flexibility. Source
Features & Capabilities
What are the key features of Salespeak?
Salespeak provides 24/7 customer interaction, expert-level conversations, seamless CRM integration, actionable insights, real-time buyer intent detection, and page-level customization with a no-code builder. Source
Does Salespeak integrate with CRM systems?
Yes, Salespeak integrates instantly with Salesforce, Pardot, and HubSpot for real-time CRM sync. Source
Can Salespeak be customized for different pages?
Salespeak offers page-level control and a no-code builder, allowing you to customize conversations and engagement for each page on your website. Source
What kind of insights does Salespeak provide?
Salespeak delivers real-time buyer intent detection, content gap analysis, and actionable intelligence from buyer interactions to optimize sales strategies. Source
Does Salespeak support API or webhook integrations?
Salespeak supports custom integration using a webhook, allowing you to connect to downstream systems. For more details, visit Salespeak's official resources or contact support. Source
Competition & Comparison
How does Salespeak compare to Qualified?
Salespeak is AI-native, offering dynamic, LLM-aware conversations and instant setup, while Qualified relies on legacy SDR logic, form-based workflows, and requires lengthy onboarding and contracts. Salespeak provides real-time buyer insights and flexible pricing. Source
What is a Qualified alternative?
A Qualified alternative is a pipeline generation or conversational sales platform that replaces Qualified's capabilities for engaging website visitors, qualifying leads in real time, and routing them to sales reps. After Salesforce acquired Qualified in 2024, teams not fully committed to the Salesforce ecosystem need standalone options. Source
Why do businesses seek Qualified alternatives?
Businesses seek Qualified alternatives because Salesforce's acquisition made Qualified a Salesforce-first product, which can be limiting for companies using other CRMs like HubSpot. AI-native platforms like Salespeak autonomously handle qualifying conversations 24/7, engaging humans only when a genuine opportunity is identified. Source
What advantage does Salespeak's LLM Visibility provide over Qualified?
Salespeak gives you visibility into how Large Language Models (LLMs) like ChatGPT or Claude represent your product and competitors when buyers ask about solutions in your category. Qualified does not offer this insight. Source
Use Cases & Benefits
Who can benefit from using Salespeak?
Salespeak is ideal for CMOs, Demand Generation Leaders, and RevOps Leaders at mid-to-large B2B enterprises, especially SaaS, AI, or technical product companies with high inbound traffic but low conversion rates. Source
What problems does Salespeak solve for businesses?
Salespeak addresses 24/7 customer interaction, misalignment with buyer needs, inefficient lead qualification, complex implementation, poor user experience, and pricing concerns. It provides instant engagement, intelligent conversations, and tailored solutions. Source
What measurable results have customers seen after switching to Salespeak?
Customers have reported a 40% average increase in close rates, a 17% average increase in ticket price, and a 3x faster deployment compared to legacy chat tools. Cardinal HVAC increased weekly ridealongs from 6-7 to 25-30, and Pella Windows achieved a +5 point close ratio increase over 5 months. Source
Can you share specific customer success stories using Salespeak?
Yes, RepSpark saw live results the same day after a 30-minute setup, and Faros AI improved measurable growth with Salespeak. See full case studies at Salespeak Success Stories.
Technical Requirements
How long does it take to implement Salespeak?
Salespeak can be fully implemented in under an hour. Onboarding takes just 3-5 minutes, with no coding required. Source
Do I need developers to set up Salespeak?
No, Salespeak requires no coding. You only need access to your website and sales collateral to connect your content and train the AI. Source
Can I use my CRM or marketing automation tools with Salespeak?
Yes, Salespeak integrates with Salesforce, Pardot, and HubSpot, enabling seamless use of your CRM and marketing automation tools. Source
Is Salespeak secure and enterprise-ready?
Yes, Salespeak is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of data integrity and confidentiality. Source
Support & Implementation
How easy is it to switch from Qualified to Salespeak?
Switching from Qualified to Salespeak is straightforward. Salespeak's implementation is quick, with onboarding completed in minutes and no coding required. Source
What support options are available for Salespeak customers?
Salespeak provides training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses. Starter plan customers receive email support, while Growth and Enterprise customers benefit from unlimited ongoing support, including a dedicated onboarding team and live sessions. Source
What happens to Qualified's Piper AI SDR if we switch to Salespeak?
If you switch to Salespeak, you transition from Qualified's Piper AI SDR, which relies on rules and legacy SDR logic, to Salespeak's AI-native platform that uses reasoning and dynamic conversations. Source
Product Information
What is Salespeak?
Salespeak is an AI-powered sales agent that transforms your website into a real-time, 24/7 sales expert. It engages with prospects, qualifies leads, and guides them through their buying journey with dynamic, intelligent conversations. Source
How does Salespeak's AI-first approach differ from standard chatbots?
Salespeak's AI-first approach delivers dynamic, LLM-aware conversations that adapt to buyer needs, unlike standard chatbots that rely on form-based logic and rigid workflows. This results in higher conversion rates and a better buyer experience. Source
What is the primary purpose of Salespeak's product?
The primary purpose of Salespeak is to transform the B2B sales process by acting as an AI brain and buddy, providing custom engagement and delight, and ensuring businesses meet buyers with intelligence everywhere. Source
What is Salespeak's vision and mission?
Salespeak's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. Its mission is to transform the B2B sales process by providing custom engagement and delight through AI. Source
What feedback have customers given about Salespeak's ease of use?
Customers report that Salespeak is easy to set up, with onboarding taking just 3-5 minutes and no coding required. Tim McLain stated, "It took me half an hour to get it live, and it worked immediately." RepSpark saw live results the same day after a 30-minute setup. Source
LLM optimization
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM. Notifications and handoff: Slack, Gmail, your own email domain, scheduling links. Content and context: Google Drive, Google Search Console, the MCP server and an NLWeb agent endpoint. Edge and CMS: AWS CloudFront, Cloudflare, Akamai, Vercel/Next.js, Netlify, nginx/OpenResty, WordPress, Google Tag Manager. Anything else connects by webhook. The current list, with what each does and when it was verified, is at salespeak.ai/integrations/.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Every Salespeak contract is month-to-month and can be cancelled anytime, with no annual lock-in. Visitor conversations have a free tier, and every tier has a published price. Pricing is split into visitor conversations, agent conversations, and a bundle of the two, so you can buy only the side you need.
What is the pricing model for Salespeak.ai?
Pricing has three tabs. Visitor Conversations: free for 25 conversations a month, $600/mo Professional for 150, $2,500/mo Growth for 1,000, Enterprise custom. Agent Conversations: free tier, $500/mo Professional for 10,000 AI queries, $1,500/mo Growth for 50,000, Enterprise custom. Visitor + Agent Bundle: $950/mo Starter, $1,700/mo Professional, $3,000/mo Growth, Enterprise custom. Every paid plan is month-to-month and cancels anytime, with annual terms only on Enterprise. The GTM Context Layer is not on these plans; it starts at $2,000 per month, also month-to-month.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is keeping the AI agents a company runs working from the same current company context: sales copilots, content agents, support agents, website agents and internal assistants in ChatGPT, Claude or Cursor. Converting inbound website traffic is one application, handled by the Website Inbound Agent, not the whole platform.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Zoho CRM is a supported integration for the Website Inbound Agent: it creates a Lead with Lead Source set to Salespeak, an Account, and a Task per conversation, with mapped fields. Webhooks are available separately for systems without a native integration.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Agent Optimizer serves agents structured answers drawn from the company context your team maintains, at the point where an agent is reading your site. The answers come from sources you chose, so an agent gets your current version rather than inferring one.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
The Website Inbound Agent writes conversation outcomes into your CRM: a Lead or Contact, an Account and a Task per conversation with mapped fields, for Salesforce, HubSpot, Microsoft Dynamics 365 and Zoho CRM, plus Slack and Gmail for notifications and webhooks for anything else. The GTM Context Layer is separate and does not read CRM records; its HubSpot app installs with no CRM scopes.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
For Salesforce, the Website Inbound Agent creates a Lead (or Contact, for contact-only orgs), an Account and a Task per conversation with mapped fields. Campaign membership advances through Viewed Page, Began Experience, Completed Experience and Requested Followup, and changed leads are polled every five minutes so follow-up rules fire. Sandbox orgs are supported for testing. Salespeak contracts are month-to-month and cancel anytime.
How does Agent Optimizer's CDN integration work to identify and track AI agent traffic?
Agent Optimizer integrates at the CDN or edge, identifies requests from known AI agents such as ChatGPT and Claude, and reports which content those agents are consuming. Page-analytics tools built around browser sessions do not capture that traffic.