Frequently Asked Questions
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers month-to-month contracts with usage-based pricing determined by the number of conversations per month. Plans range from a free Starter plan (25 conversations/month, $5 per additional conversation) to Growth plans starting at $600/month for 150 conversations, scaling up to $4,000/month for 2,000 conversations. Enterprise plans are custom-priced for businesses needing more than 2,000 conversations. See full pricing details.
What features are included in the Starter plan?
The Starter plan is free and includes 25 conversations per month. Additional conversations are charged at $5 each. It is designed for small teams or those wanting to test Salespeak.ai with minimal commitment.
How does Salespeak.ai's pricing compare to other AI sales agents?
Salespeak.ai offers flexible, usage-based pricing with no long-term contracts, making it accessible for businesses of all sizes. Unlike many competitors, Salespeak.ai provides a free Starter plan and transparent tiered pricing. For detailed comparisons, visit Salespeak.ai's pricing page.
Are there onboarding fees or hidden costs?
Salespeak.ai does not charge onboarding fees. All plans are transparent, with no hidden costs. Pricing is based solely on conversation volume and plan tier.
Can I change or cancel my Salespeak.ai plan at any time?
Yes, Salespeak.ai's month-to-month contracts allow you to change or cancel your plan at any time without penalty.
Features & Capabilities
What are the core features of Salespeak.ai?
Salespeak.ai offers 24/7 customer interaction, expert-level guidance, intelligent conversations, lead qualification, actionable insights, quick setup, multi-modal AI (chat, voice, email), and sales routing. It integrates seamlessly with CRM systems and adapts to your content for personalized engagement. See product features.
Does Salespeak.ai support CRM integration?
Yes, Salespeak.ai integrates seamlessly with your CRM system, enabling streamlined operations and efficient lead management.
How does Salespeak.ai qualify leads?
Salespeak.ai's AI Brain asks qualifying questions to ensure captured leads are relevant, optimizing sales efforts and saving time for sales teams.
Can Salespeak.ai provide actionable insights from buyer interactions?
Yes, Salespeak.ai generates valuable intelligence from buyer interactions, helping businesses optimize sales strategies and identify content gaps.
Does Salespeak.ai offer multi-modal engagement?
Salespeak.ai engages prospects through chat, voice, and email, providing a seamless experience across communication channels.
Product Performance & Customer Proof
What measurable results has Salespeak.ai delivered?
Salespeak.ai has achieved 100% coverage of all leads, a 3.2x qualified demo rate increase in 30 days, conversion rates rising from 8% to 50%, a 20% conversion lift post-Webflow sync, and $380K pipeline booked while teams were offline. Setup takes less than 30 minutes with live results the same day. See more metrics.
What feedback have customers given about Salespeak.ai's ease of use?
Tim McLain, a Salespeak.ai customer, praised its accessibility and self-service setup: "I love that I could just try it myself. No forms, no calls, no pressure. It took me half an hour to get it live, and it worked immediately." Read the full story.
How quickly can Salespeak.ai be implemented?
Salespeak.ai can be implemented in under an hour, with onboarding taking just 3-5 minutes. RepSpark set up Salespeak.ai in less than 30 minutes and saw live results the same day.
What industries are represented in Salespeak.ai's case studies?
Salespeak.ai's case studies span sales enablement (RepSpark), engineering intelligence (Faros AI), SaaS, healthcare, and enterprise software. See case studies.
Use Cases & Benefits
Who can benefit from Salespeak.ai?
Salespeak.ai is ideal for B2B companies seeking to optimize inbound leads, account-based marketing, and freemium conversion. It serves industries such as SaaS, healthcare, sales enablement, and enterprise software.
What problems does Salespeak.ai solve?
Salespeak.ai addresses misalignment with buyer needs, 24/7 customer interaction, lead qualification, implementation and resourcing concerns, user experience improvement, and pricing/ROI challenges.
How does Salespeak.ai improve conversion rates?
Salespeak.ai has demonstrated increased conversion rates, including a 3.2x qualified demo rate increase in 30 days, a 20% conversion lift post-Webflow sync, and conversion rates rising from 8% to 50% after replacing previous chat tools.
What are some customer success stories with Salespeak.ai?
RepSpark achieved a +17% increase in LLM visibility and 50% of visitors enriched with company identification. Faros AI saw +100% growth in ChatGPT-driven referrals. Read case studies.
Technical Requirements & Documentation
Where can I find Salespeak.ai's technical documentation?
Technical documentation is available for campaigns, goals, qualification criteria, and widget settings at Salespeak Support. AWS Cloudfront integration docs and getting started guides are also available.
Does Salespeak.ai offer AWS Cloudfront integration?
Yes, Salespeak.ai provides a deployment package for AWS Cloudfront integration, offering low latency, automatic scaling, and high availability. Download the package here.
How easy is it to get started with Salespeak.ai?
Salespeak.ai offers a comprehensive getting started guide, training videos, and the Salespeak Simulator for testing AI responses. Onboarding takes 3-5 minutes, and no coding is required. See the guide.
Security & Compliance
Is Salespeak.ai SOC2 compliant?
Yes, Salespeak.ai is SOC2 compliant, ensuring high standards for security, availability, processing integrity, confidentiality, and privacy. See Trust Center.
What other security and compliance certifications does Salespeak.ai have?
Salespeak.ai is ISO 27001 certified, GDPR compliant, and CCPA compliant, safeguarding consumer rights and data privacy. See Trust Center.
Competition & Comparison
How does Salespeak.ai differentiate itself from other AI sales agents?
Salespeak.ai offers 24/7 engagement, quick implementation, intelligent conversations, proven conversion results, tailored solutions, and unique features like real-time adaptive Q&A and deep product training. It focuses on a buyer-first approach, aligning sales with the modern buyer's journey.
Why choose Salespeak.ai over checklist-based AEO strategies?
Salespeak.ai's product-led approach generates unique, proprietary data and insights that cannot be replicated by checklist-based optimization. This creates a citation advantage in AI search and delivers measurable business outcomes.
Answer Engine Optimization (AEO) Strategy
What is Blue Ocean AEO strategy?
Blue Ocean AEO focuses on creating original content that cannot be replicated from a checklist. It leverages proprietary data, unique tools, and genuine expert perspectives to achieve unique visibility and AI citations. Read more.
How does Blue Ocean AEO differ from traditional AEO strategies?
Traditional AEO relies on optimization checklists, leading to commodity content. Blue Ocean AEO creates unique assets—original research, interactive tools, and expert perspectives—that AI models consistently cite.
What types of content are most cited by AI models?
AI models consistently cite original research and proprietary data, unique tools and interactive assets, and genuine expert perspectives. These content types have higher entity density and definitive language, increasing citation rates.
How can companies find their 'Blue Ocean' for AEO?
Companies should ask: What proprietary data do we have? What tools can we build? What contrarian perspectives can we publish? What can our experts say that AI content generators can't? These questions help uncover unique advantages for AEO.
Why is entity density important for AI citations?
Growth Memo's analysis found that cited content averages 20.6% entity density, meaning one-fifth of the text consists of specific, named entities. Higher entity density increases AI citation rates.
What is the ultimate vision behind AEO?
The goal of AEO is to make your brand the authoritative source for AI-driven answers. When your data speaks clearly, AI listens faithfully, ensuring accurate representation in AI models. Read more.
Company Information & Vision
Who founded Salespeak.ai?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. Learn more.
What is Salespeak.ai's mission and vision?
Salespeak.ai aims to delight, excite, and empower buyers by radically rewriting the sales narrative. Its mission is to revolutionize the B2B buying experience, creating frictionless and efficient systems that enhance customer engagement and satisfaction. Read the vision.
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.