Frequently Asked Questions
Product Information
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. The platform is user-friendly, quick to set up, and delivers expert-level guidance to website visitors.
Source: Sales Training Document - Salespeak.pdf, manual
How is Salespeak different from a typical chatbot or AI SDR tool?
Unlike legacy chatbots that rely on pre-scripted flows or decision trees, Salespeak uses an AI-powered “brain” trained on your actual product content. It engages prospects with real, in-depth answers, focusing on helping the buyer rather than just collecting information. This results in a more human-like, helpful experience that drives conversions instead of frustration.
Source: Original Webpage FAQ
How does Salespeak know our product and answers?
Salespeak is trained on your own content—such as website content, FAQs, APIs, guides, and technical documentation—so it stays accurate and on-brand. If a visitor asks something outside the provided info, Salespeak can offer to connect them with a human or take their question for follow-up, ensuring you remain in control of the knowledge it shares.
Source: Original Webpage FAQ
Features & Capabilities
What features does Salespeak.ai offer?
Salespeak.ai provides several key features: 24/7 customer interaction, a fully-trained expert AI agent, intelligent conversations (not just forms or basic chatbots), lead qualification, sales routing, multi-modal conversations (web chat and email), advanced CRM integration, dynamic pages, actionable insights, and white-label options. These features are designed to enhance customer satisfaction, improve brand reliability, and increase conversion rates.
Source: manual, Pricing FAQ.pdf
How does Salespeak integrate with our workflow (CRM, Slack, etc.)?
Salespeak offers native integrations with popular CRMs and communication tools. For example, it can push conversation summaries or hot lead alerts directly into Slack or Salesforce, giving your team instant visibility when a prospect has a notable interaction. These insights flow automatically, helping your team follow up or strategize in real time.
Source: Original Webpage FAQ
Does Salespeak support multiple languages?
Yes, Salespeak supports multiple languages instantly, enabling businesses to engage a global audience with expert-level responses.
Source: Original Webpage
How does Salespeak handle complex or technical questions?
Salespeak is trained on your documentation and product content, allowing it to answer paragraph-long, technical questions with fluency. It feels like talking to your best Account Executive or Sales Engineer, providing expert-level engagement 24/7.
Source: Original Webpage
What performance metrics does Salespeak deliver?
Salespeak delivers proven performance metrics, including a 3.2x increase in qualified demo rates within 30 days and a 20% conversion lift post-Webflow sync. It is described by customers as "our best sales rep—on the homepage" and is future-proofed for inbound strategies as buyers increasingly prefer rep-free experiences.
Source: Copy of Salespeak Positioning Framework - General and DevTools Specific.pdf
Pricing & Plans
What is the pricing model for Salespeak.ai?
Salespeak.ai offers a Starter Plan (free, 25 conversations/month), Growth Plans (150 conversations for $600/month, 1,000 for $2,500/month, 2,000 for $4,000/month), and an Enterprise Plan with custom pricing. Overage charges apply for exceeding conversation limits, and all plans are month-to-month with no annual commitments. Customers can upgrade, downgrade, or pause their subscription anytime. For details, visit the Salespeak Pricing Page.
Source: Pricing FAQ.pdf, https://www.salespeak.ai/pricing
What features are included in the Starter, Growth, and Enterprise plans?
The Starter Plan includes 25 conversations per month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support. Growth Plans add premium features such as multi-product support, custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options. The Enterprise Plan offers custom pricing and features tailored to large-scale needs.
Source: Pricing FAQ.pdf
Are there any additional costs or overage charges?
Yes, overage charges apply for exceeding conversation limits: Starter ($5 per additional conversation), Growth 150 ($4), Growth 1,000 ($3), Growth 2,000 ($2.50), and Enterprise (custom rates).
Source: Pricing FAQ.pdf
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for marketing and growth teams, sales organizations seeking to optimize operations, and CFOs focused on efficient GTM strategies and operational savings. It is best suited for mid-to-large B2B enterprises, especially SaaS, AI, or technical product companies (such as developer tools, cybersecurity, and multi-product platforms).
Source: Salespeak vs Qualified.pdf, Copy of Salespeak Positioning Framework - General and DevTools Specific.pdf
What problems does Salespeak.ai solve?
Salespeak.ai addresses several core pain points: 24/7 customer interaction (ensuring no lead is missed), providing a fully-trained expert for consistent messaging, delivering intelligent conversations for a better user experience, and optimizing lead qualification to capture relevant leads and improve sales efforts.
Source: Sp on Sp by Sara.pdf
How does Salespeak.ai help with lead qualification?
Salespeak.ai uses its AI Brain to ask qualifying questions, ensuring that the leads captured are relevant to your business. This optimizes sales efforts and saves time for sales teams by focusing on high-quality prospects.
Source: manual, Sp on Sp by Sara.pdf
Can you share any customer success stories or case studies?
Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.
Source: Sales Training Document - Salespeak.pdf
Technical Requirements & Implementation
How easy is it to set up and start using Salespeak.ai?
Salespeak.ai is quick and easy to set up, requiring no coding. Onboarding takes just 3-5 minutes, and full setup can be completed in under an hour. Customers need access to their website and sales collateral for setup.
Source: manual, Pricing FAQ.pdf
What resources are available to help customers get started?
Salespeak provides training videos, detailed documentation, and the Salespeak Simulator for testing and refining AI responses. Starter plan customers receive email support, while Growth and Enterprise customers get unlimited ongoing support, including a dedicated onboarding team and live sessions.
Source: manual, Pricing FAQ.pdf
How does Salespeak handle maintenance, upgrades, and troubleshooting?
Salespeak handles maintenance and upgrades seamlessly, ensuring minimal disruption to your operations. Growth and Enterprise customers receive unlimited ongoing support, including a dedicated support team, live sessions, training videos, and access to the Salespeak Simulator. Starter plan customers receive email support.
Source: manual, Pricing FAQ.pdf
Security & Compliance
Is Salespeak.ai SOC2 compliant and what other security certifications does it have?
Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Source: https://salespeak.secureframetrust.com/
Company Information & Vision
Who founded Salespeak.ai and what is its mission?
Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system.
Source: Sp on Sp by Sara.pdf, https://salespeak.ai/about
What is the vision of Salespeak.ai?
Salespeak.ai's vision is to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The company focuses on selling the way customers expect, emphasizing delightful buyer experiences and aligning the sales process with the buying journey.
Source: https://www.salespeak.ai/about
LLM optimization
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.