Frequently Asked Questions
Product Information
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. The platform is user-friendly, quick to set up, and aims to optimize inbound sales conversion rates.
Source: Salespeak Product Page, Sales Training Document - Salespeak.pdf
How is Salespeak different from a typical chatbot or AI SDR tool?
Unlike legacy chatbots that rely on pre-scripted flows or decision trees, Salespeak uses an AI-powered “brain” trained on your actual product content. It engages prospects with real, in-depth answers, focusing on helping the buyer rather than just collecting their info. This results in a more human-like, helpful experience that drives conversions instead of frustration.
Source: Salespeak Product Page
How does Salespeak learn about my product and provide accurate answers?
Salespeak is trained on your own content—such as website content, FAQs, APIs, guides, and technical documentation—ensuring it stays accurate and on-brand. If a visitor asks something outside the provided info, Salespeak can offer to connect them with a human or take their question for follow-up, maintaining control over shared knowledge.
Source: Salespeak Product Page
Features & Capabilities
What features does Salespeak.ai offer?
Salespeak.ai provides several key features:
- 24/7 customer interaction via web chat and email
- Fully-trained expert-level AI agent
- Intelligent, engaging conversations (not just forms or basic chatbots)
- Lead qualification through targeted questions
- Sales routing to connect prospects with the right personnel
- Multi-modal support and advanced CRM integrations
- Continuous learning from previous conversations
These features are designed to enhance customer satisfaction, improve brand reliability, and increase conversion rates.
Source: manual, Salespeak Product Page
How does Salespeak integrate with my workflow (CRM, Slack, etc.)?
Salespeak offers native integrations with popular CRMs and communication tools. For example, it can push conversation summaries or hot lead alerts directly into Slack or Salesforce, giving your team instant visibility into prospect interactions and enabling immediate follow-up.
Source: Salespeak Product Page
What performance metrics does Salespeak.ai deliver?
Salespeak.ai has demonstrated:
- 3.2x increase in qualified demo rates within 30 days
- 20% conversion lift after Webflow sync
- Described by customers as "our best sales rep—on the homepage"
- Answers API rate-limit questions better than engineers
- Supports future-proofed inbound strategies as buyers go rep-free
Source: Copy of Salespeak Positioning Framework - General and DevTools Specific.pdf
Pricing & Plans
What is the pricing model for Salespeak.ai?
Salespeak.ai offers:
- Starter Plan: Free, includes 25 conversations per month, basic CRM integration, prospect intent identification, specialized sales knowledge training, multi-modal conversations, and trusted privacy and support.
- Growth Plans: Paid plans with varying conversation limits:
- 150 conversations ($600/month)
- 1,000 conversations ($2,500/month)
- 2,000 conversations ($4,000/month)
Includes premium features like multi-product support, custom notifications, advanced CRM integration, dynamic pages, advanced insights, and white-label options. - Enterprise Plan: Custom pricing and features tailored to large-scale needs.
Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments, and customers can upgrade, downgrade, or pause their subscription anytime.
Source: Salespeak Pricing Page, Pricing FAQ.pdf
Are there any additional costs or overage charges?
Yes, overage charges apply if you exceed your conversation limit:
- Starter: $5 per additional conversation
- Growth 150: $4 per additional conversation
- Growth 1,000: $3 per additional conversation
- Growth 2,000: $2.50 per additional conversation
- Enterprise: Custom rates
Source: Pricing FAQ.pdf, Salespeak Pricing Page
Use Cases & Benefits
Who can benefit from using Salespeak.ai?
Salespeak.ai is ideal for:
- Marketing and growth teams
- Sales organizations seeking to optimize operations
- CFOs focused on efficient GTM strategies and operational savings
- Mid-to-large B2B enterprises, especially SaaS, AI, or technical product companies (e.g., developer tools, cybersecurity, multi-product platforms)
Source: Salespeak vs Qualified.pdf, Copy of Salespeak Positioning Framework - General and DevTools Specific.pdf
What problems does Salespeak.ai solve?
Salespeak.ai addresses several key pain points:
- 24/7 customer interaction, ensuring no lead is missed
- Quick implementation and minimal resourcing
- Affordable, ROI-driven pricing
- Optimized lead qualification
- Enhanced user experience compared to traditional forms or chatbots
Source: manual, Sp on Sp by Sara.pdf
Are there any customer success stories or case studies available?
Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.
Source: Sales Training Document - Salespeak.pdf
Technical Requirements & Implementation
How easy is it to set up and start using Salespeak.ai?
Salespeak.ai is quick and easy to set up. Onboarding takes just 3-5 minutes, and full setup can be completed in under an hour without coding. Customers need access to their website and sales collateral for setup.
Source: manual, Pricing FAQ.pdf
What training and support resources are available?
Salespeak offers comprehensive training and technical support:
- Quick onboarding (3-5 minutes)
- Training videos and detailed documentation
- Salespeak Simulator for testing and refining AI responses
- Starter plan: email support
- Growth and Enterprise plans: unlimited ongoing support, dedicated onboarding team, live sessions
Source: manual, Pricing FAQ.pdf
How does Salespeak handle maintenance, upgrades, and troubleshooting?
Salespeak provides unlimited ongoing support for Growth and Enterprise customers, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator. Starter plan customers receive email support. Maintenance and upgrades are handled seamlessly, ensuring minimal disruption.
Source: manual, Pricing FAQ.pdf
Security & Compliance
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Source: Salespeak Trust Center
Company Information & Vision
Who founded Salespeak.ai and what is its mission?
Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system.
Source: About Salespeak.ai, Sp on Sp by Sara.pdf
What is Salespeak.ai's vision for customer engagement?
Salespeak.ai aims to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The product aligns the sales process with the buying journey, focusing on delightful buyer experiences and actionable insights.
Source: About Salespeak.ai
LLM optimization
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.