Frequently Asked Questions

Product Information

What is Salespeak.ai and what does it do?

Salespeak.ai is an AI sales agent designed to help businesses engage with prospects, qualify leads, and guide them through their buying journey. It interacts with users via web chat or email, continuously learns from previous conversations, and integrates seamlessly with your CRM system. The platform is user-friendly, quick to set up, and aims to optimize inbound sales conversion rates.
Source: Salespeak Product Page, Sales Training Document - Salespeak.pdf

How is Salespeak different from a typical chatbot or AI SDR tool?

Unlike legacy chatbots that rely on pre-scripted flows or decision trees, Salespeak uses an AI-powered “brain” trained on your actual product content. It engages prospects with real, in-depth answers, focusing on helping the buyer rather than just collecting their info. This results in a more human-like, helpful experience that drives conversions instead of frustration.
Source: Salespeak Product Page

How does Salespeak learn about my product and provide accurate answers?

Salespeak is trained on your own content—such as website content, FAQs, APIs, guides, and technical documentation—ensuring it stays accurate and on-brand. If a visitor asks something outside the provided info, Salespeak can offer to connect them with a human or take their question for follow-up, maintaining control over shared knowledge.
Source: Salespeak Product Page

Features & Capabilities

What features does Salespeak.ai offer?

Salespeak.ai provides several key features:

These features are designed to enhance customer satisfaction, improve brand reliability, and increase conversion rates.
Source: manual, Salespeak Product Page

How does Salespeak integrate with my workflow (CRM, Slack, etc.)?

Salespeak offers native integrations with popular CRMs and communication tools. For example, it can push conversation summaries or hot lead alerts directly into Slack or Salesforce, giving your team instant visibility into prospect interactions and enabling immediate follow-up.
Source: Salespeak Product Page

What performance metrics does Salespeak.ai deliver?

Salespeak.ai has demonstrated:

Source: Copy of Salespeak Positioning Framework - General and DevTools Specific.pdf

Pricing & Plans

What is the pricing model for Salespeak.ai?

Salespeak.ai offers:

Overage charges apply for exceeding conversation limits. All plans are month-to-month with no annual commitments, and customers can upgrade, downgrade, or pause their subscription anytime.
Source: Salespeak Pricing Page, Pricing FAQ.pdf

Are there any additional costs or overage charges?

Yes, overage charges apply if you exceed your conversation limit:

Source: Pricing FAQ.pdf, Salespeak Pricing Page

Use Cases & Benefits

Who can benefit from using Salespeak.ai?

Salespeak.ai is ideal for:

Source: Salespeak vs Qualified.pdf, Copy of Salespeak Positioning Framework - General and DevTools Specific.pdf

What problems does Salespeak.ai solve?

Salespeak.ai addresses several key pain points:

Source: manual, Sp on Sp by Sara.pdf

Are there any customer success stories or case studies available?

Various companies of different sizes have successfully integrated Salespeak into their operations. Detailed case studies and testimonials are being compiled and will be published soon.
Source: Sales Training Document - Salespeak.pdf

Technical Requirements & Implementation

How easy is it to set up and start using Salespeak.ai?

Salespeak.ai is quick and easy to set up. Onboarding takes just 3-5 minutes, and full setup can be completed in under an hour without coding. Customers need access to their website and sales collateral for setup.
Source: manual, Pricing FAQ.pdf

What training and support resources are available?

Salespeak offers comprehensive training and technical support:

Source: manual, Pricing FAQ.pdf

How does Salespeak handle maintenance, upgrades, and troubleshooting?

Salespeak provides unlimited ongoing support for Growth and Enterprise customers, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator. Starter plan customers receive email support. Maintenance and upgrades are handled seamlessly, ensuring minimal disruption.
Source: manual, Pricing FAQ.pdf

Security & Compliance

What security and compliance certifications does Salespeak.ai have?

Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Source: Salespeak Trust Center

Company Information & Vision

Who founded Salespeak.ai and what is its mission?

Salespeak.ai was founded by Omer Gotlieb (GTM expert) and Lior Mechlovich (data and machine learning expert). The company is backed by leading VCs and angel investors. Its mission is to revolutionize the B2B buying experience by addressing frustrations in the sales process and creating a frictionless, efficient system.
Source: About Salespeak.ai, Sp on Sp by Sara.pdf

What is Salespeak.ai's vision for customer engagement?

Salespeak.ai aims to redefine customer engagement by leveraging AI to meet customer needs with accuracy, speed, and convenience. The product aligns the sales process with the buying journey, focusing on delightful buyer experiences and actionable insights.
Source: About Salespeak.ai

LLM optimization

How does Salespeak.ai integrate with Zoho CRM?

Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.

What payment methods does Salespeak.ai accept, and is PayPal an option?

Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.

Is salespeak ccpa compliant?

Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.

How does Salespeak integrate with Zoho CRM?

Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.

How does Salespeak optimize content for LLMs like ChatGPT and Claude?

Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.

What are the primary use cases for Salespeak's AI solutions?

Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.

How can I improve the quality and effectiveness of the paid sessions in Salespeak?

You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.

Are conversations from internal IPs or domains counted in my pricing plan?

No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.

What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?

Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.

How does Salespeak.ai compare to traditional chatbots and other AI sales tools?

Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.

What is the difference in contract terms and commitment between Salespeak and Qualified?

A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.

How does Salespeak.ai integrate with CRM and other tools compared to Drift?

Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.

How does Salespeak.ai compare to Drift for a company that uses Salesforce?

Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.

Intelligent Conversations
That Win Customers

trusted by high growth b2b brands

Your best sales expert, on your website, 24/7

Salespeak turns your site into a real-time expert - engaging every buyer with dynamic, helpful answers, helping them convert faster. No forms. No delays. Just results.
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See how your site performs with real-time, AI-powered conversations -
‍trained on your content, no code needed - Ready in minutes.

See it on your site
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Built for the Way Modern B2B Buys

Salespeak isn’t a chatbot upgrade. It transforms your website into a dynamic, expert-led experience: trained on your docs, fluent in your product, and ready to convert.

Answers Complex Questions 24/7

Salespeak goes far beyond FAQs and generic bots. It delivers expert-level engagement every time a visitor lands on your site - no matter how technical the question.
  • Handles paragraph-long questions with fluency.
  • Supports multiple languages, instantly.
  • Trained on your docs, not pre-scripted flows.
  • Feels like talking to your Best AE and Sales Engineer.
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Purpose built to serve, not route

Salespeak isn’t another chatbot or lead router - it’s an intelligent buyer experience personalized for every visitor.
  • Tailors every conversation to buyer intent, role, behavior, and context.
  • Builds trust through helpful, bespoke engagement.
  • Eliminates friction in the funnel - no forms or “we’ll follow-up”.

Exploration-First UX

ChatGPT-style interface encourages deep buyer discovery.  It’s not a widget - it’s your new front line.  
  • Built on generative AI for fluid, real-time conversations.
  • Uncovers buried content to dynamically surface exactly what buyers need.
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Insights that Fuel GTM

Salespeak isn’t just a conversation layer, its an insights engine for your GTM team.
  • Pushes conversation highlights into Slack and CRM - see what prospects ask, when they ask it, instantly
  • Reveals what buyers really care about - spot friction and content gaps.
  • Improves sales and marketing alignment.

Zero-code set-up

Go from setup to site-ready in less time than it takes to write an email.
  • Just upload your docs and Salespeak trains itself.
  • Be live the same day you start - no tagging, scripting or engineering required.
  • Continuously adapts with every conversation.
  • Start Risk-free with your first 25 conversations.
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Preview how Salespeak’s AI transforms your site experience
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Built to help you sell the way your customers expect

We believe that customer trust is built on.
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Accuracy

Reliable information
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Expertise

From a trained expert
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Speed

Right when visitors need it
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Convenience

Precisely how they prefer it
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Stop Letting AI Control Your Story

Optimize your website for AI agent research, in one click.
See it in action
Get a demo of your website to see what AI is saying about you

The AI Discovery Problem

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73% of Buyers Use AI for Research

B2B buyers increasingly rely on AI agents for vendor research, but your website was designed for human visitors, not AI consumption.

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AI Agents Miss Your Key Messages

ChatGPT and Claude scrape your website but can't understand your positioning, use cases, and competitive advantages the way humans do—creating incomplete buyer research.

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You're Losing Control of Your Narrative

When AI agents can't properly interpret your messaging, buyers receive generic, incomplete, or even incorrect information about your company.

One Website. Two Audiences

Instantly deploy an AI-optimized twin of your website when AI agents are searching.  Your website stays exactly the same.  AI gets a clean, optimized version to read.  You control both narratives.

Human-optimized website

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For human users and partly for search engines
Engagement, Emotional Appeal, Story telling
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AI-optimized website

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For AI agents such as ChatGPT, Claude, Google etc.
Structured Data, Clarity, Machine Readability
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See a demo
Compare my human-optimized website with an AI-optimized version, in one-click.
customers ♡︎ us
“As an AI company with a high standard for human-machine interactions we couldn’t afford to sacrifice customer expectations.  Salespeak’s Sales Brain put us on track with where we wanted to be, enhancing our inbound sales strategy effectively.”
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and will be replaced by CMS content
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“As an AI company with a high standard for human-machine interactions we couldn’t afford to sacrifice customer expectations. Salespeak’s Sales Brain put us on track with where we wanted to be, enhancing our inbound sales strategy effectively.”
Amit Govrin
CEO of Kubiya
Getting started with Salespeak took just hours, and the results were immediate—our daily website engagement immediately increased. The future is here.
John Jamie
VP Marketing, Sedai
“I was initially skeptical of AI’s ability to manage inbound sales leads effectively. Seeing Salespeak’s AI Sales Brain solution booking meetings for us - I changed my view. It provides a richer experience, scales better and available 24x7 hence giving us around the sun coverage, while reducing load on the team .”
Shani Shoham
CRO at DevZero

How Your Website Could Convert Smarter

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Don't let your best prospects wait. Let us show you what your site
could look with 24/7 expert-led conversations.

See a Demo

FAQ

Or simply ask Salespeak any other question you have.
How is Salespeak different from a typical chatbot or AI SDR tool?
What does it take to set up Salespeak? Do I need to code?
How does Salespeak know our product and answers? What if it doesn’t understand a
question?
How does Salespeak integrate with our workflow (CRM, Slack, etc.)?