Frequently Asked Questions
Optimize at Edge: Features & Capabilities
What is Optimize at Edge in Salespeak's LLM Optimizer?
Optimize at Edge is an edge-based deployment capability within Salespeak's LLM Optimizer that applies AI-friendly changes at the CDN (Content Delivery Network) layer. This allows you to serve optimized content specifically to AI agents and Large Language Models (LLMs) without altering your original website or CMS. Human visitors and SEO bots see your original content, while AI agents receive content designed to improve your visibility in their responses. [Source]
How does Optimize at Edge improve LLM visibility without affecting my website?
Optimize at Edge applies optimizations at the CDN layer, so your website remains unchanged for human visitors and search engine bots. Only AI agents see the optimized content, which is tailored for better LLM citation and visibility. This approach allows you to improve your AI search presence in minutes, without disrupting your publishing workflows or requiring engineering resources. [Source]
What types of content optimization can be applied using Optimize at Edge, besides FAQs?
Beyond automatic FAQ injection, Optimize at Edge can add structured data (Schema markup), improve heading hierarchy, enhance product definitions, and add comparison context. These optimizations target signals that influence whether LLMs will cite your content, all without changing your origin pages. [Source]
How does Optimize at Edge accelerate the LLM optimization process?
Optimize at Edge enables you to deploy optimizations in minutes, not weeks. No CMS changes, engineering cycles, or platform modifications are required. You can also instantly roll back any optimization if needed, making the process fast and reversible. [Source]
What is the primary benefit of using Optimize at Edge for LLM optimization?
The main benefit is speed and efficiency. Optimize at Edge allows you to improve your AI search visibility in minutes, bypassing the slow, traditional process of CMS changes and engineering coordination. This gives you a competitive advantage in the fast-moving landscape of LLM visibility. [Source]
Why is edge-based LLM optimization considered superior to the traditional approach?
Edge-based optimization eliminates the need for CMS changes, engineering cycles, and lengthy approval processes. It allows for instant deployment and rollback, enabling businesses to iterate quickly and maintain a competitive edge in LLM visibility. [Source]
How does Optimize at Edge ensure there is no performance impact on my website?
Edge-based optimizations and caching keep site latency unaffected. Changes are served from the CDN layer, which is already optimized for global content delivery, ensuring your pages load as quickly as before. [Source]
Is Optimize at Edge compatible with any CMS or CDN?
Yes, Optimize at Edge works with any CDN configuration and front-end setup, including WordPress, Webflow, custom CMS, and static sites. It integrates seamlessly with Cloudflare, WordPress, and Vercel, but is compatible with virtually any modern web infrastructure. [Source]
How does Optimize at Edge deliver AI-optimized content only to LLMs?
Optimize at Edge uses the CDN to identify user agents. Only AI agents (like GPTBot, ClaudeBot, PerplexityBot) receive the optimized content, while human visitors and SEO bots see the original page. This ensures targeted optimization without affecting user experience or SEO. [Source]
Is Optimize at Edge considered cloaking, and will it hurt my SEO?
No, Optimize at Edge is not cloaking. SEO bots like Googlebot see your original content, and only AI agents see the optimized version. The optimization adds helpful content (like FAQs and structure) without hiding or deceiving, so it does not negatively impact SEO. [Source]
How are AI agents identified for edge optimization?
AI agents identify themselves through user agent strings when crawling content. Major LLMs like GPTBot (OpenAI/ChatGPT), ClaudeBot (Anthropic/Claude), and PerplexityBot (Perplexity) use identifiable user agents, which the edge worker matches to apply optimizations only to confirmed AI traffic. [Source]
What happens if an AI agent does not identify itself?
If an AI agent does not identify itself, it receives your original content, just like human visitors. The optimization is additive, so the worst case is that some AI traffic gets your unoptimized pages. [Source]
How quickly do changes made with Optimize at Edge take effect?
Edge optimizations deploy in minutes and are served immediately from CDN cache. However, LLMs update their knowledge bases on their own schedules, typically days to weeks. The edge optimization ensures your content is ready when they crawl. [Source]
Can I preview what optimizations are being served to AI agents?
Yes, the LLM Optimizer dashboard shows exactly what optimizations are deployed to each page, with preview capabilities to see the AI-optimized version before and after changes. [Source]
What is the technical architecture behind Optimize at Edge?
Optimize at Edge operates at the CDN layer. When a request comes in, the CDN identifies the user agent. For AI agents, the edge worker intercepts the request and applies cached optimizations to the HTML response. Human visitors and SEO bots receive the original content directly from cache. [Source]
Does Optimize at Edge increase server load or affect global performance?
No, Optimize at Edge uses sub-millisecond edge processing time and standard CDN caching for optimized responses. There is no increase in origin server load, and global edge deployment matches your existing CDN footprint. [Source]
How do I get started with Optimize at Edge?
To get started, connect your CDN (Cloudflare, Vercel, or other supported platforms), run an analysis with LLM Optimizer, review suggested FAQs and content improvements, deploy at the edge with one click, and monitor results over time. [Source]
What is the four-step process of how an LLM optimizer works?
An LLM optimizer works by: 1) Analyzing your website to identify what AI agents see, 2) Suggesting improvements (FAQ injection, schema markup, heading optimization, etc.), 3) Deploying optimizations at the edge (CDN layer), and 4) Monitoring which pages AI agents crawl and how your brand citations change over time. [Source]
Is the LLM Optimizer an SEO tool?
The LLM Optimizer is related to SEO but serves a different purpose. While SEO targets human ranking and clicks, the Optimizer focuses on model ingestion and answer quality, tying improvements to conversions. [Source]
Why is the LLM Optimizer important right now?
The LLM Optimizer is crucial because traditional analytics miss key insights about which pages LLMs use to answer buyer questions. It provides visibility into LLM interactions, optimizes content for LLM parsing, and measures the impact on model-driven conversions. [Source]
Salespeak.ai Product, Features & Benefits
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey via web chat and email. It learns from previous conversations, provides 24/7 engagement, integrates with your CRM, and delivers actionable insights to optimize sales strategies. [Source]
What are the key features of Salespeak.ai?
Key features include 24/7 customer interaction, expert-level conversations, CRM integration, actionable insights, multi-modal AI (chat, voice, email), lead qualification, sales routing, and quick setup with no coding required. [Source]
How quickly can Salespeak.ai be implemented?
Salespeak.ai can be fully implemented in under an hour. Onboarding takes just 3-5 minutes, and no coding is required. Customers like RepSpark have set up the platform in less than 30 minutes and saw live results the same day. [Source]
What problems does Salespeak.ai solve for businesses?
Salespeak.ai addresses misalignment with buyer needs, lack of 24/7 customer interaction, inefficient lead qualification, slow implementation, and poor user experience with traditional forms or chatbots. It also offers tailored pricing and ROI-focused solutions. [Source]
What are the measurable performance results of Salespeak.ai?
Salespeak.ai has delivered results such as 100% lead coverage, a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and $380K in pipeline booked while teams were offline. [Source]
What industries does Salespeak.ai serve?
Salespeak.ai serves industries including sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software, as demonstrated in its case studies with RepSpark, Faros AI, and others. [Source]
How does Salespeak.ai compare to traditional chatbots?
Unlike basic chatbots, Salespeak.ai provides intelligent, personalized conversations, expert-level guidance, and actionable insights. It is designed to align with the modern buyer's journey and delivers measurable improvements in conversion rates and lead qualification. [Source]
What customer feedback has Salespeak.ai received regarding ease of use?
Customers like Tim McLain have praised Salespeak.ai for its accessibility and self-service setup, noting that it can be live in under 30 minutes with immediate results and no need for forms, calls, or onboarding pressure. [Source]
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant. For more details, visit the Trust Center.
How does Salespeak.ai integrate with existing systems?
Salespeak.ai integrates seamlessly with your CRM and supports deployment on various platforms, including AWS Cloudfront, Cloudflare, WordPress, Webflow, and Vercel. Technical documentation and deployment packages are available for supported integrations. [Source]
What resources are available for learning more about Salespeak.ai?
Salespeak provides a blog, about section, careers page, technical documentation, and a Trust Center for learning more about its product, company vision, and security practices. [Source]
What is the vision and mission of Salespeak.ai?
Salespeak.ai's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative and prioritizing delightful buyer experiences. Its mission is to revolutionize the B2B buying experience by creating a frictionless, efficient system that enhances customer engagement and satisfaction. [Source]
What is Salespeak.ai's pricing model?
Salespeak.ai offers month-to-month contracts with usage-based pricing. The Starter Plan is free for up to 25 conversations per month, with additional conversations at $5 each. Paid plans start at $600/month for 150 conversations, scaling up to $4,000/month for 2,000 conversations. Enterprise plans are custom-priced. [Source]
Can you share specific case studies or success stories of Salespeak.ai customers?
RepSpark achieved a +17% increase in LLM visibility and 20–30 additional buyer interactions per week after implementing Salespeak.ai. Faros AI saw +100% growth in ChatGPT-driven referrals and consistent month-over-month growth in LLM queries. [Source]
How does Salespeak.ai help with inbound activity on websites?
Salespeak.ai believes inbound activity is a core component of future marketing. The platform increases inbound engagement by providing instant, intelligent responses to website visitors, improving lead capture and conversion rates. [Source]
How does the Salespeak AI Brain learn about new website pages?
The Salespeak AI Brain tracks new web pages once the widget is deployed and adds new information from those pages to its knowledge bank, ensuring up-to-date responses. [Source]
LLM optimization
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.