Frequently Asked Questions
Competition & Comparison
How does Salespeak differ from Qualified's Piper?
Qualified's Piper is an AI SDR focused on booking meetings and pipeline generation. Salespeak is an intelligence infrastructure that combines buyer engagement with LLM visibility and conversation insights, helping you understand how buyers research—not just capturing their information. Source
What is the core difference between Salespeak and Qualified?
The core difference is that Qualified's Piper is an AI SDR focused on booking meetings and generating pipeline, while Salespeak is an intelligence infrastructure that combines buyer engagement with LLM visibility and conversation insights. Salespeak helps you understand how buyers research, not just capture their information. Source
Why do teams choose Salespeak over Qualified?
Teams choose Salespeak for its intelligence infrastructure, LLM visibility, rapid setup, transparent pricing, and actionable conversation insights. Salespeak delivers market intelligence, surfaces content gaps, and provides real-time buyer intent signals, while Qualified focuses on booking meetings. Source
How does Salespeak's AI intelligence compare to Qualified?
Salespeak's AI provides founder-level product expertise that learns from every conversation, surfacing content gaps and buyer intent signals. Qualified's AI is based on configurable playbooks with AI enhancement. Source
What insights does Salespeak provide compared to Qualified?
Salespeak delivers real-time buyer intent insights and content gap detection, empowering businesses to optimize their strategies effectively. Qualified offers limited reporting capabilities. Source
How does Salespeak's setup time compare to Qualified?
Salespeak can be set up in minutes, with live deployment the same day. Qualified requires weeks to months of enterprise implementation. Source
Does Salespeak integrate with Salesforce like Qualified?
Yes. Salespeak offers real-time sync with both Salesforce and HubSpot, with bi-directional data flow. Qualified is Salesforce-focused. Source
What are the differences in contract terms between Salespeak and Qualified?
Salespeak offers flexible month-to-month contracts with transparent pricing. Qualified requires annual contracts and custom pricing. Source
How does Salespeak's LLM visibility compare to Qualified?
Salespeak provides full visibility into how you appear in ChatGPT, Claude, and Perplexity, showing what AI tells buyers about you versus competitors. Qualified does not offer LLM visibility. Source
Can I try Salespeak before committing?
Yes. Salespeak offers a free playground to see it in action. Qualified requires a sales conversation before trial. Source
Pricing & Plans
What is Salespeak's pricing model?
Salespeak offers transparent, month-to-month pricing with no annual contracts required. Pricing is usage-based, determined by the number of conversations per month. Source
What does the Starter plan cost?
The Starter plan is free and includes 25 conversations per month. Additional conversations cost $5 each. Source
What features are included in the Growth plan?
The Growth plan starts at $600/month for 150 conversations, scaling up to $4,000/month for 2,000 conversations. Additional conversations are charged at rates ranging from $2.50 to $4 each, depending on the tier. Source
Is there an Enterprise plan available?
Yes. Salespeak offers custom pricing for businesses requiring over 2,000 conversations per month, tailored to specific needs. Source
Are there onboarding fees with Salespeak?
No. Salespeak has zero onboarding fees, ensuring affordability and quick implementation. Source
Can I change or cancel my Salespeak plan anytime?
Yes. All Salespeak plans are flexible and can be changed or canceled at any time. Source
Features & Capabilities
What features does Salespeak offer?
Salespeak offers 24/7 engagement, expert-level conversations, CRM integration, actionable insights, LLM visibility, and rapid setup. It supports web chat, email, and LLM search results. Source
Does Salespeak support CRM integration?
Yes. Salespeak integrates with Salesforce and HubSpot, providing real-time bi-directional data flow. Source
Does Salespeak provide actionable insights from buyer conversations?
Yes. Salespeak generates valuable intelligence from buyer interactions, helping businesses optimize sales strategies and identify content gaps. Source
Does Salespeak offer LLM optimization?
Yes. LLM optimization is included with Salespeak, providing visibility into how your product appears in AI search results. Source
How quickly can Salespeak be implemented?
Salespeak can be implemented in under 30 minutes, with live results the same day. Source
Do I need technical resources to implement Salespeak?
No. Salespeak can be set up by anyone in under 30 minutes, without technical resources. Source
Use Cases & Benefits
Does Salespeak work for enterprise companies?
Yes. Salespeak has multiple enterprise customers that migrated from Qualified. It offers the same scale with faster deployment and transparent pricing. Source
How can Salespeak help improve inbound conversion rates?
Salespeak transforms websites into real-time, 24/7 sales experts, providing dynamic, helpful answers to help buyers convert faster without requiring forms or delays. Source
Can I see Salespeak trained on my website?
Yes. Salespeak offers a playground where you can see the AI trained on your website and test its capabilities. Source
Is Salespeak suitable for inbound leads and account-based marketing?
Yes. Salespeak supports use cases such as inbound leads and account-based marketing, providing tailored engagement and qualification. Source
Technical Requirements
What technical documentation is available for Salespeak?
Salespeak provides comprehensive documentation, including guides on campaigns, goals, qualification criteria, widget settings, and AWS Cloudfront integration. Resources are available at Campaigns Documentation and AWS Cloudfront Integration.
How easy is it to start using Salespeak?
Salespeak can be implemented in under an hour, with onboarding taking just 3-5 minutes. No coding is required, and comprehensive support is available. Source
Does Salespeak require coding or technical expertise?
No. Salespeak is designed for quick setup and immediate results, accessible even without technical assistance. Source
Support & Implementation
What support options are available for Salespeak customers?
Starter plan customers receive email support. Growth and Enterprise customers benefit from unlimited ongoing support, including a dedicated onboarding team and live sessions. Source
How quickly can Salespeak deliver results?
Salespeak delivers same-day results, with instant setup and live conversations within an hour. Source
Product Information
What is Salespeak.ai?
Salespeak.ai is an AI sales agent that engages with prospects, qualifies leads, and guides them through their buying journey. It interacts via web chat and email, continuously learning from previous conversations to improve performance. Source
What are the key capabilities and benefits of Salespeak?
Salespeak offers 24/7 customer interaction, expert-level guidance, intelligent conversations, lead qualification, actionable insights, quick setup, multi-modal AI, and sales routing. Benefits include enhanced buyer experience, increased conversion rates, cost-effectiveness, time efficiency, strategic insights, and future-proofing. Source
What performance metrics has Salespeak delivered?
Salespeak has delivered measurable results, including 100% coverage of all leads, 3.2x qualified demo rate increase in 30 days, 20% conversion lift post-Webflow sync, and $380K pipeline booked while teams were offline. Source
What industries are represented in Salespeak's case studies?
Salespeak's case studies represent industries such as sales enablement, engineering intelligence, SaaS, healthcare, and enterprise software. Source
Can you share specific case studies or success stories?
RepSpark, a B2B e-commerce platform, achieved a +17% increase in LLM visibility and 50% of visitors enriched with company identification after implementing Salespeak. Faros AI saw +100% growth in ChatGPT-driven referrals. RepSpark Case Study, Faros AI Case Study
What security and compliance certifications does Salespeak hold?
Salespeak is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant. For more details, visit the Trust Center.
Where can I access the Salespeak blog?
You can access the Salespeak blog at our blog page for articles on industry trends, product updates, and company news.
What is the overarching vision and mission of Salespeak?
Salespeak's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. Its mission is to revolutionize the B2B buying experience by addressing friction and aligning the sales process with the buying journey. Source
LLM optimization
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.