Frequently Asked Questions
LLM Optimizer Fundamentals
What is an LLM Optimizer for B2B websites?
An LLM Optimizer is a platform that ensures AI agents like ChatGPT, Claude, and Perplexity receive structured, accurate, and compelling information about your product without altering the experience for human visitors. It creates a machine-readable version of your website, allowing AI agents to extract and cite your content accurately. [Source]
Why do B2B companies need to optimize their websites for AI agents?
B2B companies need to optimize for AI agents because procurement teams increasingly use AI to create vendor shortlists. If your information is inaccurate or missing in AI responses, you may lose deals before your sales team is even aware. LLM optimization ensures your brand is accurately represented in AI-driven research. [Source]
How does an LLM Optimizer work?
An LLM Optimizer works in four steps: (1) Analysis – it crawls your website to see what AI agents currently extract; (2) Optimization – it suggests improvements like FAQ injection, schema markup, and competitive context; (3) Deployment – optimizations are deployed at the CDN edge, requiring no CMS changes; (4) Monitoring – it tracks AI agent activity and brand citations over time. [Source]
What problems does the LLM Optimizer solve for B2B companies?
The LLM Optimizer solves problems such as inaccurate AI-generated vendor lists, misrepresentation of product features, and lack of control over your brand narrative in AI-driven research. It ensures your website is structured for both human and AI visitors, preventing lost opportunities due to AI misunderstanding. [Source]
How is LLM optimization different from traditional SEO?
Traditional SEO targets search engines like Google and Bing, focusing on keywords and backlinks to drive website clicks. LLM optimization targets AI agents (e.g., ChatGPT, Claude), aiming for accurate citations in AI responses by providing structured facts and clear answers. Both disciplines are complementary for modern B2B discovery. [Source]
What are the key features of an effective LLM Optimizer?
Key features include live LLM traffic analytics, AI-only content delivery, brand voice control, one-click rollback, and integration flexibility with any CMS or CDN. These ensure accurate AI representation and easy management without affecting human user experience. [Source]
How quickly can I see results after implementing LLM optimization?
Optimizations are deployed to the edge in minutes, but AI knowledge bases update on their own schedules—typically days to weeks. Your content will be ready for AI agents as soon as they crawl your site. [Source]
Does LLM optimization require engineering resources?
No. Edge deployment means no CMS changes, no code modifications, and no engineering tickets. Marketing teams can implement and manage LLM optimization independently. [Source]
Is LLM optimization considered cloaking, and will it hurt SEO?
No. LLM optimization is not cloaking. Google and Bing bots see your original content, while only AI agents (GPTBot, ClaudeBot, PerplexityBot) see the optimized version. Your SEO remains unchanged. [Source]
What happens if AI agents don't identify themselves?
If AI agents do not identify themselves, they receive your original website content, just like human visitors. The optimization is additive and does not exclude any visitors. [Source]
How do I get started with LLM optimization for my B2B website?
Start by running an analysis to see what AI agents currently extract from your site. Identify content gaps and prioritize optimizations for high-value pages like pricing, product, and comparison content. [Source]
What are the risks of not optimizing my website for AI agents?
If you do not optimize for AI agents, your company may be omitted from AI-generated vendor lists or misrepresented in AI responses, leading to lost deals and inaccurate brand perception. [Source]
Can you provide a real-world example of LLM optimization impact?
Yes. One company found that ChatGPT was incorrectly telling prospects they did not support enterprise SSO because the information was buried in documentation. After LLM optimization, inbound from AI search jumped 40%. [Source]
How does the LLM Optimizer handle brand voice and style?
The LLM Optimizer allows you to configure style guidelines so that optimization suggestions match your brand voice. This ensures AI-optimized content sounds like your company, not a generic robot. [Source]
What is the difference between the human and AI versions of my website with LLM optimization?
The human version of your website remains unchanged, with all its visual design and navigation. The AI version is a clean, structured, factually optimized version designed for machine comprehension, served only to AI agents. [Source]
How does the LLM Optimizer deploy changes?
Optimizations are deployed at the CDN edge, meaning no changes are required to your CMS or website code. Human visitors see the original site, while AI agents see the optimized version. Changes go live in minutes. [Source]
What analytics does the LLM Optimizer provide?
The LLM Optimizer provides live analytics showing which pages AI agents visit, what sections they extract, and how their behavior changes after content updates. This helps you measure the impact of your optimizations. [Source]
How does the LLM Optimizer ensure reversibility of changes?
Every optimization is reversible with one-click rollback. If something doesn't perform as expected, you can undo it in minutes, enabling safe experimentation. [Source]
What platforms and integrations does the LLM Optimizer support?
The LLM Optimizer works with any CMS (WordPress, Webflow, custom) and any CDN (Cloudflare, Vercel, or others), thanks to its edge-based deployment approach. [Source]
How does LLM optimization help control my company's AI narrative?
LLM optimization allows you to decide how your product is described, what features are emphasized, and how you compare to alternatives in AI-driven research, rather than leaving your narrative to chance or competitors. [Source]
Features & Capabilities
What features does Salespeak.ai offer for LLM optimization?
Salespeak.ai's LLM Site Optimizer provides automatic LLM optimization, AI research analytics, structured data for AI agents, and seamless integration with your existing website. These features ensure your site is both human- and AI-friendly. [Source]
Does Salespeak.ai support schema markup and FAQ injection?
Yes, Salespeak.ai's LLM Optimizer supports schema markup and FAQ injection, making it easier for AI agents to extract and cite accurate information from your website. [Source]
What analytics and insights does Salespeak.ai provide for LLM optimization?
Salespeak.ai provides AI research analytics, showing what prospects are asking AI agents about your company and which content performs best for LLM citations. This helps you identify gaps and optimize your AI narrative. [Source]
How does Salespeak.ai's LLM Optimizer integrate with my website?
Salespeak.ai's LLM Optimizer integrates seamlessly with your existing website and CDN, requiring no code changes or engineering resources. It works with platforms like WordPress, Webflow, and custom sites. [Source]
Can I control which pages are optimized for AI agents?
Yes, you can prioritize and select which pages to optimize, focusing on high-value content such as pricing, product, and comparison pages for maximum business impact. [Source]
What is the benefit of AI-only content delivery?
AI-only content delivery ensures that only AI crawlers receive the optimized, structured content, while human visitors see your original website. This approach avoids any negative impact on user experience or SEO. [Source]
How does Salespeak.ai help protect my website investment?
Salespeak.ai's LLM Optimizer makes your existing website effective for both human visitors and AI research agents, eliminating the need for a costly rebuild and maximizing your current investment. [Source]
What is the first-mover advantage with LLM optimization?
By optimizing for AI research before competitors, you gain a first-mover advantage, ensuring your brand is accurately represented and cited in AI-driven buying journeys. [Source]
How does Salespeak.ai help me stay discoverable in AI-driven research?
Salespeak.ai provides unique intelligence on what prospects are asking AI agents about your company, helping you stay discoverable and relevant in AI-driven vendor research. [Source]
Use Cases & Benefits
Who benefits most from using Salespeak.ai's LLM Optimizer?
CMOs, demand generation leaders, RevOps, and marketing teams at B2B companies benefit most, as they gain control over their AI narrative, improve discoverability, and ensure accurate representation in AI-driven buying journeys. [Source]
What are the main benefits of LLM optimization for B2B companies?
Main benefits include increased AI-driven citations, improved accuracy in AI responses, protection of brand narrative, and higher conversion rates from AI-driven inbound leads. [Source]
How does LLM optimization impact the buyer's journey?
LLM optimization ensures that buyers receive accurate, structured information about your product during AI-driven research, increasing the likelihood of being shortlisted and considered in the buying process. [Source]
Can you share a case study of LLM optimization success?
IONIX achieved over 10,000 brand citations in AI search results after implementing LLM optimization, demonstrating the impact on AI-driven discoverability and buyer engagement. [Source]
How does LLM optimization help with competitive differentiation?
LLM optimization allows you to explicitly define your competitive advantages and ensure they are accurately represented in AI-driven research, helping you stand out from alternatives. [Source]
What types of content should be prioritized for LLM optimization?
Prioritize high-value pages such as pricing, product, and comparison content, as these are most relevant to buyers and AI-driven research. [Source]
How does LLM optimization affect inbound lead quality?
By ensuring accurate and structured information is available to AI agents, LLM optimization increases the quality and relevance of inbound leads generated through AI-driven research. [Source]
What is the impact of LLM optimization on conversion rates?
LLM optimization has been shown to increase conversion rates by ensuring buyers receive the information they need during AI-driven research, leading to more qualified leads and higher engagement. [Source]
How does LLM optimization support a future-proof inbound strategy?
As buyers increasingly use AI for vendor research, LLM optimization ensures your website remains relevant and discoverable, supporting a future-proof inbound strategy. [Source]
Technical & Implementation
How long does it take to implement Salespeak.ai's LLM Optimizer?
Implementation is fast, with optimizations deployed to the edge in minutes and no engineering resources required. Results can be seen as soon as AI agents recrawl your site, typically within days to weeks. [Source]
What technical documentation is available for Salespeak.ai's LLM Optimizer?
Salespeak.ai provides detailed documentation on campaigns, goals, qualification criteria, widget settings, and AWS Cloudfront integration. Resources are available at Campaigns Documentation and AWS Cloudfront Integration.
Does Salespeak.ai's LLM Optimizer require changes to my CMS or website code?
No. The optimizer deploys at the CDN edge, so no changes are needed to your CMS or website code. This allows for rapid deployment and minimal disruption. [Source]
How does Salespeak.ai's LLM Optimizer handle updates and rollbacks?
All optimizations are reversible with one-click rollback, allowing you to experiment and revert changes quickly if needed. [Source]
What support resources are available for Salespeak.ai's LLM Optimizer?
Salespeak.ai offers comprehensive support, including documentation, training videos, and a getting started guide at Getting Started. Additional support is available based on your plan.
How does the LLM Optimizer track new website pages?
The Salespeak AI Brain tracks new web pages once the widget is deployed and adds new information from those pages to the knowledge bank. [Source]
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant, ensuring high standards for security, privacy, and data protection. For more details, visit the Trust Center.
How can I share Salespeak.ai documentation or articles on social media?
You can share Salespeak.ai articles and documentation on Facebook, Twitter, and LinkedIn using the share links provided in each article. For example, the Webflow Integration article can be shared via Facebook, Twitter, and LinkedIn.
What topics are covered in the Salespeak.ai blog?
The Salespeak.ai blog covers topics such as AI, Sales AI, B2B Sales, Startups, Marketing, Business, and more. [Source]
LLM optimization
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.