Frequently Asked Questions
What is the difference between a chatbot and an AI sales agent?
A chatbot follows pre-scripted rules and decision trees, handling only anticipated questions. An AI sales agent is powered by large language models (LLMs), enabling it to understand context, handle objections, and conduct genuine sales conversations with nuance and personalization.
What is an intelligent front door in conversational AI?
An intelligent front door is an AI-powered entry point on your website that replaces static forms and generic chat widgets with personalized, context-aware conversations. It greets every visitor based on their role, company, and intent — acting as a smart first point of contact.
How does real-time lead routing improve sales response time?
Real-time lead routing uses AI to instantly direct qualified leads to the right sales rep based on territory, account ownership, deal size, or product interest. This reduces response time from hours to seconds, dramatically increasing conversion rates for high-intent buyers.