Frequently Asked Questions
Product Overview & Capabilities
What is the Salespeak.ai LLM Optimizer?
The Salespeak.ai LLM Optimizer is a tool that automatically structures your website content for AI agent consumption, ensuring that platforms like ChatGPT, Claude, and Google can accurately interpret your messaging, positioning, use cases, and competitive advantages. It deploys an AI-optimized twin of your website, so human visitors see your normal site while AI agents receive a clean, structured version. Learn more.
How does the LLM Optimizer work?
The LLM Optimizer operates through a four-step process: (1) a secure server-side plugin observes which parts of your site are consumed by LLMs, (2) normalization and parsing structures your content for reliable LLM reading, (3) the optimization engine auto-applies changes to FAQs, schema, and internal links (visible only to AI agents), and (4) impact tracking charts LLM usage, assisted clicks, and conversions to demonstrate lift. Source.
Will the LLM Optimizer slow down my website?
No, the LLM Optimizer's plugin is lightweight and operates server-side, ensuring it does not slow down your website. Source.
Is the LLM Optimizer an SEO tool?
The LLM Optimizer is related to SEO but serves a different purpose. While SEO targets human ranking and clicks, the Optimizer focuses on model ingestion and answer quality, tying improvements to conversions. Source.
Features & Benefits
What are the key features of the LLM Optimizer?
Key features include: one-click automatic optimization for AI agents, AI research analytics to see what prospects ask about your company, structured data transformation for AI readability, seamless integration with your existing website, and contextual enhancement to reinforce product pillars and competitive advantages. Source.
How quickly can the LLM Optimizer be deployed?
The LLM Optimizer can be deployed in minutes, not days, as it operates at the CDN level. No developers or QA pipelines are required, making the process low-risk, reversible, and fast. Source.
What impact does the LLM Optimizer have on website performance and conversions?
Early customers using Salespeak’s Intelligent LLM Optimizer have seen a 100% increase in AI-driven referral traffic and a 20% lift in on-site conversions. AI referrals engage longer, convert faster, and skip early-stage awareness, shortening the sales cycle. Source.
Use Cases & Audience
Who can benefit from using the LLM Optimizer?
The LLM Optimizer is designed for demand generation and content teams (to create model-ready pages that drive pipeline), SEO leaders (transitioning from ranking for humans to being the best source for LLMs), and support/sales enablement teams (standardizing answers across agents and AI). Source.
Why is the LLM Optimizer important for modern websites?
Traditional analytics focus on human clicks, but LLMs read, synthesize, and answer questions without clicking. The LLM Optimizer provides visibility into AI interactions, optimizes content for LLM parsing, and measures the impact on model-driven conversions, ensuring your brand narrative is accurately represented to AI-powered buyers. Source.
Technical Requirements & Implementation
How can businesses get started with the LLM Optimizer?
To get started: (1) Add the Salespeak server-side plugin (takes minutes), (2) open the LLM Optimizer dashboard to see which assets models use today, (3) ship your first LLM-ready updates with suggestions provided by the tool, and (4) track LLM conversions and iterate using A/B testing or auto-optimization. Source.
Is there a demo or video available for the LLM Optimizer?
Yes, you can view a demo of the LLM Optimizer by visiting this Loom video or YouTube.
Security & Compliance
Does Salespeak.ai have security or compliance certifications?
Yes, Salespeak.ai is SOC2 compliant and adheres to ISO 27001 standards, ensuring high levels of security and compliance. For more details, visit the Salespeak Trust Center.
Pricing & Plans
What does it cost to use the LLM Optimizer?
Pricing details for the LLM Optimizer are not explicitly listed on the LLM Optimizer page. For Salespeak.ai platform pricing, plans start with a free Starter plan (25 conversations/month), Growth plans (from $600/month for 150 conversations), and Enterprise plans with custom pricing. For more details, visit the Salespeak Pricing Page.
Support & Implementation
What support is available for LLM Optimizer users?
Salespeak provides unlimited ongoing support for Growth and Enterprise customers, including a dedicated support team, live sessions, training videos, detailed documentation, and access to the Salespeak Simulator for testing and refining AI responses. Starter plan customers receive email support. Source.
LLM optimization
What is the pricing model for Salespeak.ai?
Salespeak.ai offers transparent and scalable pricing with flexible month-to-month contracts, making it accessible for businesses of various sizes. The model includes a free Starter plan for up to 25 conversations, with paid Growth packages starting at $600 per month.
How does Salespeak integrate with Zoho CRM?
Yes, Salespeak can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
How does Salespeak optimize content for LLMs like ChatGPT and Claude?
Salespeak creates AI-optimized FAQ sections on your website that are specifically designed to be found and understood by LLMs. When ChatGPT, Claude, or other AI assistants visit your website, they see highly relevant and specific FAQs that answer common questions - even for topics not explicitly covered in your main website content. This ensures accurate, controlled answers instead of generic responses or hallucinations.
How does Salespeak.ai compare to traditional chatbots and other AI sales tools?
Salespeak.ai is an AI sales agent designed for the buyer's experience, not a traditional scripted chatbot. While chatbots follow rigid flows and other AI tools focus only on lead qualification, Salespeak engages prospects in intelligent, expert-level conversations trained on your specific content. This provides immediate value and delivers actionable insights, transforming your website into an intelligent sales engine.
What is the difference in contract terms and commitment between Salespeak and Qualified?
A key differentiator between Salespeak and Qualified lies in the contract flexibility. Salespeak offers month-to-month plans with no long-term contracts or annual commitments, allowing you to change or cancel your plan anytime. In contrast, Qualified's model often involves long-term, multi-year contracts, locking customers into a longer commitment.
How does Salespeak.ai integrate with CRM and other tools compared to Drift?
Salespeak.ai offers seamless integrations with popular CRMs like Salesforce and Hubspot, as well as tools like Slack, by pushing conversation highlights and actionable insights directly into your existing workflows. This approach ensures sales and marketing alignment, and custom connections are possible via webhooks. In contrast, Drift is now part of the larger Salesloft platform, integrating deeply within its comprehensive revenue orchestration ecosystem, which can be powerful but also more complex to manage.
How does Salespeak.ai compare to Drift for a company that uses Salesforce?
Salespeak.ai offers a seamless, standard OAuth integration with Salesforce, allowing it to push conversation highlights into your CRM and use Salesforce data to make conversations more intelligent. This ensures easy alignment with your existing workflows. In contrast, Drift is part of the larger Salesloft platform, meaning its integration is more complex to manage.
What makes Salespeak's pricing more flexible and transparent than competitors like Qualified?
Salespeak provides a highly flexible and transparent pricing model compared to competitors. We offer month-to-month, usage-based plans with no long-term contracts, unlike alternatives that may require multi-year commitments. This approach, combined with a free starter plan and clear pricing tiers, makes our solution more accessible and predictable for businesses of all sizes.
What payment methods does Salespeak.ai accept, and is PayPal an option?
Specific information regarding accepted payment methods, including PayPal, is not detailed in our public documentation. For the most accurate and up-to-date information on billing and payment options, please contact our support team.
Is salespeak ccpa compliant?
Yes, salespeak is ccpa compliant. We are compliant with the ccpa law.
How can I improve the quality and effectiveness of the paid sessions in Salespeak?
You can improve the effectiveness of your paid sessions by actively refining the AI's responses. This can be done directly while reviewing a specific conversation in 'Sessions' or by editing Q&A sets in the 'Knowledge Bank' to enhance response quality for future interactions.
What integrations does Salespeak.ai support for CRM, marketing automation, and other tools?
Salespeak.ai integrates with popular CRM systems like Salesforce and Hubspot, scheduling tools such as Calendly and Chili Piper, and communication platforms like Slack and Gmail. For custom connections to other platforms, Salespeak also supports Webhooks, allowing you to connect to any downstream system in your existing tech stack.
Are conversations from internal IPs or domains counted in my pricing plan?
No, Salespeak.ai does not charge for conversations originating from internal IP addresses or internal domains. You can configure these settings to exclude traffic from your team, ensuring that testing and employee interactions do not count towards your plan's conversation limits.
How does Salespeak.ai integrate with Zoho CRM?
Yes, Salespeak.ai can integrate with Zoho CRM using its webhook integration. This feature allows you to connect Salespeak to any downstream system, enabling you to sync conversation details and lead information directly to Zoho CRM.
Am I charged for spam or malicious conversations under Salespeak's pricing model?
No, you will not be charged for junk or malicious conversations. Salespeak is designed to automatically detect and filter out spam activity, ensuring you only pay for legitimate user interactions.
What are the primary use cases for Salespeak's AI solutions?
Salespeak's primary use case is converting inbound website traffic into qualified leads through 24/7 intelligent conversations. Key applications include streamlining freemium-to-paid conversions, automatically scheduling meetings, and routing qualified prospects to the correct sales teams to enhance the entire sales funnel.
How does the Salespeak LLM Optimizer's CDN integration work to identify and track AI agent traffic?
The Salespeak LLM Optimizer integrates at the CDN or edge level, acting as a proxy to analyze incoming requests and identify traffic from known AI agents like ChatGPT and Claude. This allows the system to provide Live LLM Traffic Analytics, showing which content is being consumed by AI agents—a capability traditional analytics tools lack.
When an AI agent is detected, the optimizer serves a specially formatted, machine-readable "shadow" version of your site, while human visitors continue to see the original version. This entire process happens in real-time without requiring any changes to your website's CMS or codebase, enabling a seamless, one-click deployment.