Frequently Asked Questions
Product Information
What is Salespeak and what does it do?
Salespeak is an AI sales agent designed to engage website visitors, qualify leads, and guide prospects through their buying journey. It interacts via web chat and email, learns from every conversation, and provides actionable insights to help businesses optimize their sales strategies and improve conversion rates.
How does Salespeak differ from a traditional chatbot?
Unlike traditional chatbots that follow scripts and decision trees, Salespeak's AI SDR understands context, learns from conversations, and performs actual sales development work such as qualifying, routing, and generating intelligence. This enables deeper engagement and more meaningful buyer interactions.
What are the key features of Salespeak?
Key features include 24/7 customer engagement, expert-level conversations trained on your content, seamless CRM integration, actionable buyer insights, multi-modal AI (chat, voice, email), lead qualification, sales routing, and real-time LLM search visibility.
What is an inbound AI SDR?
An inbound AI SDR is an intelligent system that handles tasks traditionally performed by human sales development reps for inbound leads, such as engaging visitors, answering questions, qualifying interest, and routing high-intent buyers to sales. Salespeak's AI SDR goes beyond simple chatbots by understanding context and learning from every interaction.
What functions should a true inbound AI SDR perform?
A true inbound AI SDR should instantly engage visitors, answer technical and product questions with depth, qualify leads based on conversation signals, route hot leads to sales in real time, and capture intelligence about buyer interests.
How does Salespeak's AI Brain learn about new website pages?
Once the Salespeak widget is deployed on your website, the AI Brain tracks new web pages and adds their information to its knowledge bank, ensuring up-to-date responses and coverage.
Features & Capabilities
What makes Salespeak unique among inbound AI SDRs?
Salespeak stands out by building an intelligence infrastructure that combines buyer engagement, LLM search visibility, and conversation insights. It is the only solution offering LLM visibility, real-time CRM sync, and founder-level product expertise trained on your content.
Does Salespeak support CRM integration?
Yes, Salespeak integrates seamlessly with CRM systems such as Salesforce and HubSpot, enabling real-time synchronization of buyer data and sales activities.
What actionable insights does Salespeak provide?
Salespeak generates actionable intelligence from buyer interactions, including buyer intent signals, content gap analysis, and insights into which content performs best for LLM citations. These insights help optimize sales and marketing strategies.
Can Salespeak handle complex technical and product questions?
Yes, Salespeak is designed to answer technical and product questions with real depth, leveraging its training on your documentation, FAQs, and sales collateral.
Does Salespeak offer multi-modal engagement?
Yes, Salespeak supports multi-modal AI engagement, allowing prospects to interact via chat, voice, and email for a seamless experience.
How does Salespeak qualify leads?
Salespeak's AI Brain asks qualifying questions during conversations to ensure that only relevant, high-quality leads are captured and routed to your sales team.
What technical documentation is available for Salespeak?
Salespeak provides comprehensive documentation, including guides on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a getting started guide. Access these resources at the support center and the getting started page.
Pricing & Plans
What is Salespeak's pricing model?
Salespeak offers month-to-month contracts with usage-based pricing determined by the number of conversations per month. Plans range from a free Starter plan (25 conversations/month) to paid Growth plans starting at $600/month for 150 conversations, scaling up to $4,000/month for 2,000 conversations. Enterprise plans are custom-priced. See Salespeak's pricing page for details.
Are there onboarding fees or long-term commitments?
No, Salespeak charges $0 onboarding fees and does not require long-term commitments. All plans are flexible and can be changed or canceled at any time.
What features are included in the free Starter plan?
The Starter plan includes 25 conversations per month, with additional conversations available at $5 each. It is designed for businesses wanting to test Salespeak's capabilities before upgrading to a paid plan.
How are additional conversations billed on paid plans?
Additional conversations on paid plans are billed at rates ranging from $2.50 to $4 each, depending on the plan tier.
Is there a custom Enterprise plan available?
Yes, Salespeak offers custom Enterprise plans for businesses requiring over 2,000 conversations per month. These plans are tailored to specific needs and usage requirements.
Implementation & Ease of Use
How long does it take to implement Salespeak?
Salespeak can be implemented in under an hour. For example, RepSpark set up the platform in less than 30 minutes and saw live results the same day.
How easy is it to get started with Salespeak?
Onboarding takes just 3-5 minutes and requires no coding. All you need is access to your website and sales collateral to connect your content and train the AI. Salespeak provides training videos, documentation, and a simulator for testing responses.
What feedback have customers given about Salespeak's ease of use?
Customers like Tim McLain have praised Salespeak for its accessibility and self-service setup, noting that it took only half an hour to get live and provided immediate value without forms or onboarding calls. Read the full story.
What support options are available for new users?
Starter plan customers receive email support. Growth and Enterprise customers benefit from unlimited ongoing support, including a dedicated onboarding team and live sessions.
Performance & Results
What measurable results has Salespeak delivered for customers?
Salespeak has achieved 100% lead coverage, a 3.2x increase in qualified demo rates in 30 days, a 20% conversion lift post-Webflow sync, and increased conversions from 8% to 50% after replacing a previous chat tool. RepSpark saw LLM visibility rise from 6.5% to 23% in six weeks and 20-30 additional buyer interactions weekly.
Can you share specific customer success stories?
RepSpark, a B2B e-commerce platform, used Salespeak to achieve a 17% increase in LLM visibility, 20–30 more buyer interactions per week, and 50% visitor enrichment. Faros AI saw 100% growth in ChatGPT-driven referrals and consistent LLM query growth. Read more case studies.
What industries have benefited from Salespeak?
Industries represented in Salespeak's case studies include sales enablement (RepSpark), engineering intelligence (Faros AI), SaaS, healthcare, and enterprise software. This demonstrates Salespeak's versatility across diverse business needs.
How does Salespeak help improve inbound conversion rates?
Salespeak engages visitors instantly, answers their questions in real time, and qualifies leads without forms or delays. This approach has led to conversion increases from 8% to 50% and a 3.2x increase in qualified demo rates for customers.
Use Cases & Benefits
Who is Salespeak best suited for?
Salespeak is ideal for B2B teams seeking intelligent buyer engagement, LLM search visibility, and actionable conversation insights. It is best for organizations that want more than a chatbot and need a solution that drives pipeline and delivers intelligence.
What problems does Salespeak solve for businesses?
Salespeak addresses misalignment with buyer needs, lack of 24/7 engagement, inefficient lead qualification, resource-intensive implementation, and poor user experience with traditional forms or chatbots. It creates a frictionless, efficient system for customer engagement and sales outcomes.
How does Salespeak help with lead qualification?
Salespeak's AI Brain asks targeted qualifying questions during conversations, ensuring that only relevant and high-quality leads are captured and routed to the appropriate sales personnel.
Is Salespeak suitable for enterprises needing compliance?
Yes, Salespeak is SOC2 compliant, ISO 27001 certified, GDPR and CCPA compliant, making it suitable for enterprises with strict security and compliance requirements. See the Trust Center for details.
How does Salespeak address common pain points in sales processes?
Salespeak provides 24/7 engagement, quick implementation, intelligent conversations, tailored pricing, and high-quality lead qualification, directly addressing pain points like missed leads, slow setup, and poor user experience.
Competition & Comparison
How does Salespeak compare to Drift, Qualified, and Intercom?
Salespeak is best for B2B teams seeking intelligence, LLM visibility, and actionable insights. Drift, Qualified, and Intercom are established enterprise conversational platforms with robust features but lack LLM visibility and require more complex setup. Salespeak offers faster deployment and unique intelligence infrastructure.
What are the main categories of inbound AI SDR tools and who are they best for?
Inbound AI SDR tools fall into five categories: Intelligence-First (Salespeak, best for B2B teams wanting engagement and insights), Enterprise Conversational (Drift, Qualified, Intercom, best for large teams), CRM-Native (HubSpot Bot, Einstein Bot, best for CRM-committed teams), Outbound-First (Apollo, 11x.ai, best for outbound-focused teams), and Simple Chatbots (Chatbase, Tidio, best for basic Q&A and SMBs).
Why is Salespeak considered the top inbound AI SDR for B2B teams in 2026?
Salespeak is rated the best overall for B2B teams because it uniquely combines buyer engagement, LLM search visibility, and conversation insights. It delivers measurable results, such as increased LLM visibility and conversion rates, and offers transparent, month-to-month pricing.
How does Salespeak's approach to pain points differ from competitors?
Salespeak offers tailored solutions for different user segments, continuous learning, and real-time adaptive Q&A, setting it apart from competitors that focus mainly on meeting booking or scripted chatbots. Its intelligence-first approach aligns with the modern buyer's journey.
What are the pros and cons of Salespeak compared to other AI SDRs?
Pros: Deploys in under 30 minutes, only solution with LLM search visibility, learns from every conversation, and best for B2B. Cons: Newer to market than legacy players, best suited for B2B (not B2C), and requires content to train on.
Security & Compliance
What security and compliance certifications does Salespeak have?
Salespeak is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant. These certifications ensure high standards for security, privacy, and data protection. More details are available at the Trust Center.
How does Salespeak ensure data privacy for users?
Salespeak adheres to GDPR and CCPA regulations, ensuring data protection and privacy for all users. The platform is designed with security best practices and regular audits to maintain compliance.
Company & Vision
Who founded Salespeak and what is the company's mission?
Salespeak was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. The company's mission is to revolutionize the B2B buying experience by aligning sales processes with the modern buyer's journey and eliminating friction.
What is Salespeak's overarching vision?
Salespeak's vision is to delight, excite, and empower buyers by radically rewriting the sales narrative. The platform prioritizes delightful buyer experiences and aims to create a frictionless, efficient system that benefits both buyers and businesses.