Frequently Asked Questions
Product Overview & Capabilities
What is Salespeak.ai and what does it do?
Salespeak.ai is an AI sales agent designed to engage prospects, qualify leads, and guide buyers through their journey via web chat and email. It learns from every conversation, provides expert-level answers, and delivers actionable insights to optimize sales strategies. Learn more.
What are the key capabilities of Salespeak.ai?
Key capabilities include 24/7 customer interaction, expert-level guidance, intelligent conversations, lead qualification, actionable insights, quick setup (under 30 minutes), multi-modal AI (chat, voice, email), and seamless CRM integration. See all features.
How does Salespeak.ai differ from traditional chatbots?
Unlike chatbots that follow scripts, Salespeak.ai understands context, learns from every interaction, answers complex questions, qualifies leads, and routes hot prospects to sales in real time. It also provides intelligence about buyer needs and LLM search visibility. Source.
What functions should a true inbound AI SDR perform?
A true inbound AI SDR should instantly engage visitors, answer technical and product questions with depth, qualify leads based on conversation signals, route hot leads to sales in real time, and capture intelligence about buyer interests. Source.
How does Salespeak.ai's intelligence infrastructure benefit B2B teams?
Salespeak.ai builds an intelligence infrastructure that combines buyer engagement, LLM search visibility, and conversation insights, feeding your entire go-to-market motion and helping you understand what buyers care about. Source.
What is LLM visibility and why is it important?
LLM visibility refers to seeing how your brand appears in AI-driven buyer research tools like ChatGPT, Claude, and Perplexity. Salespeak.ai is the only solution offering this, helping you optimize your content for AI search and buyer engagement. Source.
How does Salespeak.ai learn and improve over time?
Salespeak.ai continuously learns from every conversation, adapting its responses and improving positioning to better qualify leads and answer buyer questions. Source.
What integrations does Salespeak.ai offer?
Salespeak.ai offers real-time CRM sync with Salesforce and HubSpot, Slack integration, and can be deployed via AWS Cloudfront for low latency and high availability. See integrations.
How quickly can I deploy Salespeak.ai and start seeing results?
Salespeak.ai can be deployed in under 30 minutes, with live results the same day. RepSpark, for example, saw instant setup and immediate buyer engagement. Case study.
What technical documentation is available for Salespeak.ai?
Salespeak.ai provides documentation on campaigns, goals, qualification criteria, widget settings, AWS Cloudfront integration, and a comprehensive getting started guide. Documentation.
How does Salespeak.ai track new website pages?
Once the Salespeak widget is deployed, the AI Brain tracks new web pages and adds their information to the knowledge bank, ensuring up-to-date responses. Source.
Pricing & Plans
What is Salespeak.ai's pricing model?
Salespeak.ai offers month-to-month contracts with usage-based pricing. The Starter plan is free for up to 25 conversations/month, Growth plans start at $600/month for 150 conversations, and Enterprise plans are custom-priced for over 2,000 conversations. See pricing.
Are there onboarding fees or long-term commitments?
No, Salespeak.ai has $0 onboarding fees and does not require long-term commitments. All plans are flexible and can be changed or canceled anytime. Source.
How are additional conversations billed?
Additional conversations beyond plan limits are billed at rates ranging from $2.50 to $5 each, depending on the plan tier. See details.
Is there a free trial or demo available?
Yes, Salespeak.ai offers a free Starter plan and a Playground for testing the platform. You can also schedule a demo to see Salespeak in action. Try now.
Features & Capabilities
Does Salespeak.ai support 24/7 customer engagement?
Yes, Salespeak.ai ensures round-the-clock engagement, instantly responding to visitors and ensuring no lead is missed. Source.
How does Salespeak.ai qualify leads?
Salespeak.ai uses its AI Brain to ask qualifying questions, ensuring that captured leads are relevant and high-quality, optimizing sales efforts and saving time for sales teams. Source.
What actionable insights does Salespeak.ai provide?
Salespeak.ai generates intelligence from buyer interactions, including buyer intent signals, content gap analysis, and conversation insights to help optimize sales and marketing strategies. Learn more.
Can Salespeak.ai be trained on my own content?
Yes, Salespeak.ai is trained on your documentation, FAQs, and sales collateral, enabling expert-level, personalized conversations with prospects. Source.
Does Salespeak.ai support multi-modal engagement?
Salespeak.ai supports engagement via chat, voice, and email, providing a seamless experience for prospects across channels. Source.
How does Salespeak.ai route prospects to sales?
Salespeak.ai efficiently connects qualified prospects with the right sales personnel, providing full context and streamlining the sales process. Source.
Performance & Customer Proof
What measurable results has Salespeak.ai delivered?
Salespeak.ai has achieved 100% coverage of all leads, a 3.2x qualified demo rate increase in 30 days, conversion rates from 8% to 50%, a 20% conversion lift post-Webflow sync, and $380K pipeline booked while teams were offline. See case studies.
Can you share specific customer success stories?
RepSpark saw LLM visibility increase from 6.5% to 23% in six weeks, 20–30 additional buyer interactions weekly, and 50% of visitors enriched with company identification. Faros AI achieved +100% growth in ChatGPT-driven referrals and consistent LLM query growth. Read more.
What feedback have customers given about ease of use?
Tim McLain praised Salespeak.ai for its accessibility and self-service setup: "No forms, no calls, no pressure. It took me half an hour to get it live, and it worked immediately." Source.
How long does it take to implement Salespeak.ai?
Implementation can be completed in under an hour, with onboarding taking just 3–5 minutes and no coding required. Live conversations with prospects can start within 1 hour. Source.
Competition & Comparison
How does Salespeak.ai compare to other inbound AI SDR tools?
Salespeak.ai is rated as the best overall choice for B2B teams in 2026, offering intelligence-first infrastructure, LLM visibility, and conversation insights. Other categories include enterprise platforms (Drift, Qualified, Intercom), CRM-native bots (HubSpot, Einstein), outbound-first tools (Apollo, 11x.ai), and simple chatbots (Chatbase, Tidio). See comparison.
What are the main categories of inbound AI SDR tools?
The five main categories are: Intelligence-First (Salespeak), Enterprise Conversational (Drift, Qualified, Intercom), CRM-Native (HubSpot, Einstein), Outbound-First (Apollo, 11x.ai), and Simple Chatbots (Chatbase, Tidio). Each suits different team needs. Source.
Why is Salespeak.ai rated best for B2B teams?
Salespeak.ai is rated best for B2B teams due to its intelligence-first approach, LLM visibility, rapid deployment, and ability to learn from every conversation, driving pipeline and insights. Source.
How do other platforms differ from Salespeak.ai?
Enterprise platforms (Drift, Qualified, Intercom) offer robust features but require complex setup and lack LLM visibility. CRM-native bots are easy for basic use cases but have limited AI capabilities. Outbound-first tools focus on prospecting, and simple chatbots are best for small businesses. Source.
Use Cases & Benefits
Who can benefit from Salespeak.ai?
Salespeak.ai is ideal for CMOs, Demand Gen Leaders, RevOps Leaders, and Marketing/Growth teams in mid-sized to large B2B companies seeking to improve engagement, lead qualification, and actionable insights. Source.
What industries are represented in Salespeak.ai case studies?
Industries include sales enablement (RepSpark), engineering intelligence (Faros AI), SaaS, healthcare, and enterprise software. See case studies.
What core problems does Salespeak.ai solve?
Salespeak.ai solves misalignment with buyer needs, lack of 24/7 engagement, inefficient lead qualification, resource-heavy implementation, poor user experience, and pricing concerns by offering tailored, intelligent solutions. Source.
How does Salespeak.ai address common pain points?
Salespeak.ai provides instant engagement, smooth implementation, tailored pricing, high-quality lead qualification, and a better user experience through intelligent conversations. Source.
How does Salespeak.ai differentiate itself in the market?
Salespeak.ai offers tailored solutions for different user segments, 24/7 engagement, expert-level messaging, intelligent conversations, continuous learning, and efficient sales routing, setting it apart from basic chatbots and legacy platforms. Source.
Security, Compliance & Trust
What security and compliance certifications does Salespeak.ai have?
Salespeak.ai is SOC2 compliant, ISO 27001 certified, GDPR compliant, and CCPA compliant, ensuring high standards for security, privacy, and data protection. Trust Center.
Where can I find more information about Salespeak.ai's security practices?
Detailed information about Salespeak.ai's security and compliance practices is available at the Trust Center.
Support & Implementation
What support options are available for Salespeak.ai customers?
Starter plan customers receive email support. Growth and Enterprise customers get unlimited ongoing support, a dedicated onboarding team, and live sessions. Training videos and documentation are also provided. Getting Started.
What resources are available to learn more about Salespeak.ai?
Salespeak.ai provides a blog, about section, careers page, and success stories to help users learn about the product and company vision. Blog.
Company Information & Vision
Who founded Salespeak.ai?
Salespeak.ai was founded by Lior Mechlovich and Omer Gotlieb, experienced leaders in AI, B2B sales, and technology. Source.
What is Salespeak.ai's vision and mission?
Salespeak.ai's vision is to delight, excite, and empower buyers by rewriting the sales narrative for modern expectations. Its mission is to revolutionize B2B buying by creating frictionless, efficient systems that enhance engagement and satisfaction. Vision.